• I'm running into an issue where my HTML 5 connection becomes non responsive when I copy and paste from my Mac to the Windows PC i'm remoted into.

    ISTech
    ISTech
    I'm running into an issue where my HTML 5 connection becomes non responsive when I copy and paste from my Mac to the Windows PC i'm remoted into. I am using Use CMD+C on the Mac and then CTRL+V on my mac which is remote connected to my desktop via VPN…
    • over 4 years ago
    • UTM Firewall
    • VPN: Site to Site and Remote Access
  • Intercept X with EDR September enhancements

    Intercept X with EDR September enhancements

    Kevin Kingston
    Kevin Kingston
    Throughout September we will continue to enhance EDR capabilities and with our latest update we are pleased to announce that the powerful EDR querying and response capabilities of Live Discover and Live Response are now generally available on Mac devices…
    • over 4 years ago
    • Sophos Endpoint
    • Release Notes & News
  • Sophos Enterprise console - Sophos Anti-Virus version 9.9.7 for macOS released

    Jasmin
    Jasmin
    Hi Community, Sophos Anti-Virus v9.9.7 for macOS has been released for "Fixed Package" subscription. Please review the below table to get information on the versions against the subscription after this release. Subscription Previous…
    • http://downloads.sophos.com/readmes/savmosx_9_rneng.html
    • View
    • Hide
    • over 4 years ago
    • On-Premise Endpoint
    • Release Notes & News
  • Sophos Enterprise console- Endpoint Security and Control version 9.9.6 for macOS released for Preview Subscription

    Shweta
    Shweta
    Hi Everyone, Endpoint Security and Control version 9.9.6 for macOS has been released to the Preview subscription. Please see the release notes for more information.
    • http://downloads.sophos.com/readmes/savmosx_9_P_rneng.html
    • View
    • Hide
    • over 5 years ago
    • On-Premise Endpoint
    • Release Notes & News
  • Release of SWA v4.3.9.1 - Mac OS Catalina, iOS 13 and certificate trust changes

    RichBaldry
    RichBaldry
    We've just started the rollout of version 4.3.9.1 of the Sophos Web Appliance software. This update is a small one, aimed at ensuring compatibility with the new version of macOS, Catalina (version 10.15) and iOS 13. In Catalina, Apple have updated the…
    • SWA Regen UI Cert.png
    • View
    • Hide
    • over 5 years ago
    • Web Appliance (Read Only)
    • Release Notes & News
  • MAC OSX user survey

    RL
    RL
    Hi all, A bit of background information before you answer this survey... A long time ago... Personally, I have been using Sophos products since 1999. The time when Sophos cemented the deal for me was in 2000... like many companies at that time…
    • over 6 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos Anti-Virus Home Edition Version 9.6.8 MAC

    ck54529
    ck54529
    My MacBook Air is running the Free Home Edition Version 9.6.8 very well. Where can I download and install a new one in my new iMac? I cannot find the link for downloading. My new iMac is running Sophos Home Premium 30-day free trial now. Would you please…
    • over 6 years ago
    • Free Tools
    • Discussions
  • Adobe Creative Cloud - Mac OSx - Constant Proxy Authentication prompts

    Stephen Kennelly
    Stephen Kennelly
    Hey All So we have 1 Apple Mac on our Network where all internet traffic runs through the Sophos Web Applicance. This has been configured for SSO so that Internet access in Safari works without issue ( no login prompts etc). The current issue is with…
    • over 6 years ago
    • Web Appliance (Read Only)
    • Discussions
  • [Sophos Notification]: SafeGuard Enterprise - MacOS Mojave is here and we support it!

    Adithyan Thangaraj
    Adithyan Thangaraj
    Hi All, The SafeGuard Client version 8.10.0.323 and previous versions of SafeGuard Native Device Encryption and File Encryption for Mac do not support macOS 10.14 Mojave and may not function correctly. To be able to use this Operating System together…
    • over 6 years ago
    • Encryption
    • Discussions
  • Endpoint / Sophos intercept not install on Mac Sierra 10.13

    Fernando Ferrari1
    Fernando Ferrari1
    Estimados, Estoy necesitando saber como puedo hacer para que todos los componentes se instalen correctamente. He reinstalado y no he conseguido nada, incluso he seguido las siguientes instrucciones ( https://community.sophos.com/kb/en-us/122638 and…
    • over 6 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Removed Devices Still show up on alerts page.

    Kaltrin Trena
    Kaltrin Trena
    So I have a bunch of alerts on sophos central from devices that have been deleted, so when i click on the device it says that the device has been deleted, so I figured that maybe reinstalling endpoint on that device will somehow fix it, turns out it didn…
    • over 6 years ago
    • Sophos Endpoint
    • Discussions
  • Cannot found root of file to delete HELP

    jess machine
    jess machine
    HI, antivirus detected Bundlore and cannot clean automatically so give to me the chance to delete manual. Is ok but i dont found the root that message suggest me. /Volumes/FlashPlayer/FlashPlayer_943.app/Contents/MacOs/A2l64Wping.76w I even dont…
    • over 6 years ago
    • Free Tools
    • Discussions
  • MAC Address List Vanished

    fake user
    fake user
    Hello there, I've been using Sophos UTM for almost a year now and loving it. However, on three occasions this year my mac lists (approved devices) have simply vanished and I have to add them all again. This is very time consuming and I have no idea…
    • over 6 years ago
    • UTM Firewall
    • General Discussion
  • OSX - Appling Policy By User

    steve collett
    steve collett
    I have logged a ticket with sophos but thought id ask if anyone else has a work around as sophos say its apple's design fault. I have created a USB policy (for staff only to be read only with some exceptions to R&W - targeted at one test user for…
    • over 6 years ago
    • Sophos Endpoint
    • Discussions
  • Policies not applying to Mac

    Dennis Gutschalk
    Dennis Gutschalk
    Hello everyone, First I would like to thank you for taking the time to read this. So I've installed SafeGuard for one of my customers in a testing environment. I've installed Management Center and prepared policies. The customer is using a solution…
    • over 6 years ago
    • Encryption
    • Discussions
  • Some Mac services are not reported in console

    G33k
    G33k
    Hello Team, We are using Sophos Endpoint AV installer from the Sophos Central for Mac High Sierra 10.13. We had reinstalled AV on a Mac endpoint. Although there are no alerts or installation errors, I don't see all the services reporting to the console…
    • over 6 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • User initiated limited scan

    Carl Christensen
    Carl Christensen
    I am running Sophos Endpoint Advanced on both Macs and PCs in our office. The Endpoint interface on the Macs used to allow us to create various custom scans and schedule those. Currently I am running version 9.7.4, which does not seem to allow for that…
    • over 6 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Sophos caught some but not all of a malware download on my mac

    sarah BD2
    sarah BD2
    I downloaded a 'download converter for safari' on my mac and it downloaded all this malware instead. Sophos caught some of it, but not all of it and I have been going around getting advice and doing what I can but I want to know how to make sure it's…
    • over 6 years ago
    • Free Tools
    • Discussions
  • Can't enable Real-Time Protection

    ChrisG1
    ChrisG1
    Sophos for Mac Home Edition (2.0.3) is reporting real-time protection is disabled but when I try and enable it, the console says it is already enabled. How do I troubleshoot? Running MacOS 10.13.3
    • over 6 years ago
    • Free Tools
    • Discussions
  • MacOS scheduled scan - upgraded from Sophos Enterprise to Sophos Central

    groundLoop
    groundLoop
    I'm trying to help an individual running Sophos Central on a Mac. The machine used to run Sophos Anti-Virus, managed by Sophos Enterprise Console. It looks like a scheduled scan that was created in the old Sophos Enterprise Console policy is still scheduled…
    • over 6 years ago
    • Sophos Endpoint
    • Discussions
  • Wanted Home Free, but installed Premium instead

    Eugene Mobley
    Eugene Mobley
    Mac OSX Accidentally downloaded Premium version. Successfully uninstalled and tried to download Home Free; however, only get link to Premium.... How can I replace paid version of Home with free? Thanks, Eugene
    • over 6 years ago
    • Free Tools
    • Discussions
  • Sophos for Mac "Computer is Vulnerable"

    TTC
    TTC
    I am now getting "Computer is Vulnerable" on my Sophos for Mac as the Web Protection is disabled. How can I stop the notification while keeping web protection disabled? Thanks
    • over 6 years ago
    • Free Tools
    • Discussions
  • warning about password synchronization

    dornaofimatica
    dornaofimatica
    Hi, One of out first SGN users is gonna migrate his laptop. Nowadays he is using windows 7 and he is going to use OS High Sierra. On his first OS High Sierra login sophos asked his credentials as usual. The point is he got a warn about a password…
    • over 6 years ago
    • Encryption
    • Discussions
  • how to reinstall Sophos free tools after uninstall without reregistering?

    Philip Dobbie
    Philip Dobbie
    HI I have uninstalled free tools due to a scan problem (following course of action recommended by Sophos Community) Now I should reinstall, but now it appears I cannot download and install Sophos Freee Tools without reregistering. What should I…
    • over 6 years ago
    • Free Tools
    • Discussions
  • Sophos Free on Mac - doesn't scan

    Philip Dobbie
    Philip Dobbie
    Hi, while Sophos free does pop up messages about threats found, say in emails or in files, the actual process of clicking the scan button has absolutely no effect. Here is a screen shot after TEN minutes of scanning. Surely this is not right, I would…
    • Answered
    • over 6 years ago
    • Free Tools
    • Discussions
<>