I'm running into an issue where my HTML 5 connection becomes non responsive when I copy and paste from my Mac to the Windows PC i'm remoted into.
I am using Use CMD+C on the Mac and then CTRL+V on my mac which is remote connected to my desktop via VPN…
Throughout September we will continue to enhance EDR capabilities and with our latest update we are pleased to announce that the powerful EDR querying and response capabilities of Live Discover and Live Response are now generally available on Mac devices…
Hi Community,
Sophos Anti-Virus v9.9.7 for macOS has been released for "Fixed Package" subscription. Please review the below table to get information on the versions against the subscription after this release.
Subscription
Previous…
Hi Everyone,
Endpoint Security and Control version 9.9.6 for macOS has been released to the Preview subscription.
Please see the release notes for more information.
We've just started the rollout of version 4.3.9.1 of the Sophos Web Appliance software. This update is a small one, aimed at ensuring compatibility with the new version of macOS, Catalina (version 10.15) and iOS 13.
In Catalina, Apple have updated the…
Hi all,
A bit of background information before you answer this survey...
A long time ago...
Personally, I have been using Sophos products since 1999. The time when Sophos cemented the deal for me was in 2000... like many companies at that time…
My MacBook Air is running the Free Home Edition Version 9.6.8 very well. Where can I download and install a new one in my new iMac? I cannot find the link for downloading. My new iMac is running Sophos Home Premium 30-day free trial now. Would you please…
Hey All
So we have 1 Apple Mac on our Network where all internet traffic runs through the Sophos Web Applicance.
This has been configured for SSO so that Internet access in Safari works without issue ( no login prompts etc). The current issue is with…
Hi All,
The SafeGuard Client version 8.10.0.323 and previous versions of SafeGuard Native Device Encryption and File Encryption for Mac do not support macOS 10.14 Mojave and may not function correctly.
To be able to use this Operating System together…
Estimados,
Estoy necesitando saber como puedo hacer para que todos los componentes se instalen correctamente. He reinstalado y no he conseguido nada, incluso he seguido las siguientes instrucciones ( https://community.sophos.com/kb/en-us/122638 and…
So I have a bunch of alerts on sophos central from devices that have been deleted, so when i click on the device it says that the device has been deleted, so I figured that maybe reinstalling endpoint on that device will somehow fix it, turns out it didn…
HI, antivirus detected Bundlore and cannot clean automatically so give to me the chance to delete manual.
Is ok but i dont found the root that message suggest me.
/Volumes/FlashPlayer/FlashPlayer_943.app/Contents/MacOs/A2l64Wping.76w
I even dont…
Hello there,
I've been using Sophos UTM for almost a year now and loving it.
However, on three occasions this year my mac lists (approved devices) have simply vanished and I have to add them all again. This is very time consuming and I have no idea…
I have logged a ticket with sophos but thought id ask if anyone else has a work around as sophos say its apple's design fault.
I have created a USB policy (for staff only to be read only with some exceptions to R&W - targeted at one test user for…
Hello everyone,
First I would like to thank you for taking the time to read this.
So I've installed SafeGuard for one of my customers in a testing environment. I've installed Management Center and prepared policies.
The customer is using a solution…
Hello Team,
We are using Sophos Endpoint AV installer from the Sophos Central for Mac High Sierra 10.13. We had reinstalled AV on a Mac endpoint. Although there are no alerts or installation errors, I don't see all the services reporting to the console…
I am running Sophos Endpoint Advanced on both Macs and PCs in our office. The Endpoint interface on the Macs used to allow us to create various custom scans and schedule those. Currently I am running version 9.7.4, which does not seem to allow for that…
I downloaded a 'download converter for safari' on my mac and it downloaded all this malware instead. Sophos caught some of it, but not all of it and I have been going around getting advice and doing what I can but I want to know how to make sure it's…
Sophos for Mac Home Edition (2.0.3) is reporting real-time protection is disabled but when I try and enable it, the console says it is already enabled.
How do I troubleshoot?
Running MacOS 10.13.3
I'm trying to help an individual running Sophos Central on a Mac. The machine used to run Sophos Anti-Virus, managed by Sophos Enterprise Console.
It looks like a scheduled scan that was created in the old Sophos Enterprise Console policy is still scheduled…
Mac OSX
Accidentally downloaded Premium version. Successfully uninstalled and tried to download Home Free; however, only get link to Premium....
How can I replace paid version of Home with free?
Thanks,
Eugene
I am now getting "Computer is Vulnerable" on my Sophos for Mac as the Web Protection is disabled. How can I stop the notification while keeping web protection disabled?
Thanks
Hi,
One of out first SGN users is gonna migrate his laptop. Nowadays he is using windows 7 and he is going to use OS High Sierra.
On his first OS High Sierra login sophos asked his credentials as usual. The point is he got a warn about a password…
HI I have uninstalled free tools due to a scan problem (following course of action recommended by Sophos Community)
Now I should reinstall, but now it appears I cannot download and install Sophos Freee Tools without reregistering.
What should I…
Hi, while Sophos free does pop up messages about threats found, say in emails or in files, the actual process of clicking the scan button has absolutely no effect. Here is a screen shot after TEN minutes of scanning. Surely this is not right, I would…