From my understanding, when you update a certificate for SSL communication on the SafeGuard Management Center then you have to update it on each of the MAC clients. We get our certificates from an official authority (not self-signed) but they are only…

Hello, I appear to have a compatibility issue between Qustodio and Sophos home. After installing Qustodio, websites are unreachable. Qustodio uses it's own VPN to monitor web traffic. Does anyone have any experience of this type of situation? Is there…

I'm having serious trouble installing Sophos Central Endpoint on some of our Macs. PEASE HELP!! Some info: I'm the IT Manager for a 100 user network and we use Sophos Central Endpoint on our client Macs and PC (mostly Mac). We make use of Sophos…

I try to be a good user and open a separate thread for every issue I run into. If this is not common here let me know and I'll put it all in once. I've create a file encryption policy to encrypt files that will be saved on a shared drive. The policy…

Has anyone encountered issues when upgrading an existing Apple Mac computer from macOS Sierra (10.12.16) to macOS High Sierra (10.13) where it doesn't boot into the system volume? After upgrading the SOPHOS Safeguard DE client to ver. 8.00.3.9 and then…

What version of free Sophos should I use for Mac OS 10.8.5? Is there a version for this older OS?

Hi I need to deploy SCE to approximately 120 Macs. Each machine is bound to an AD with all users with standard permissions. For this reason email deployment is obviously not an option. How is this best achieved? Thanks Paul

hi everybody. I have installed a client in Mac 10.12.1. I enabled ssl in IIS,and had tested it in Mac. also I have disabled ssl verify by command "sgfsadmin --disable-server-verify". In server tab, It shows company certificate rightly. But when…

We're using SGN File Encryption on network file shares, and after changing my domain password last week, I can't connect to the encrypted folder anymore from my MacBook Pro only. I can connect to other shared folders. And I can connect to the encrypted…

Hi, I am a technician in IT at a university, and we're now implementing a new policy to use SafeGuard Encryption on all PCs and Macs. We have a number of computer labs with either laptops or desktops, and while we want the drives to be encrypted, we…

I assume I have to install the SSL cert (new, purchased, not self signed) into IIS (duh) and presumably into the keychains into system on the Mac OS client. I don't really recall this from my Architect so apologies if this has been covered. Does anyone…

Hi, I have followed the instructions shown on this page in order to create a stand alone installer for OSX, which is preconfigured with an update location, username and password. https://community.sophos.com/kb/pl-pl/119744 I have packaged up…

Is there any way to find out what SophosScanD is scanning? I am trying to see why running a dev build takes longer than expected despite having an exclusion in place for the folder the build is being executed on. So far the log files I have found for…

Hi, I've read many threads about this on this forum, but most of them are too specific and don't really help me forward in this. Background: I work mainly with Mac clients, and have since I discovered the Sophos/Astaro UTM some years ago always…

Hello, We currently have a SG210 UTM deployed with 3 REDs within our network. We have a set of MAC addresses defined for each of the networks (i.e. Internal + 3 RED networks). We are able to manage who effectively has access to our network easily…

Hello, Has anyone figured out a way to bind through DHCP a specific list or pool of IPs (ex. 192.168.1.1 to 192.168.1.20) to a specific list of predefined MAC addresses? The idea is that the MAC addresses in the list or group always get an IP from the…

I added several exceptions in the Sophos Home Dashboard that don't seem to be working. Then I downloaded the EquationGroupLeak-master.zip file to the /Users/.../DS directory, unzipped it and was greeted by 1 zillion alerts and 1 zillion threats…

I started a full scan of my Mac on March 6th at 11:19 It is March 10th at 7:44 and it has gone 12616764 of 27021776 items. I changed my configuration to the beta change designed to fix an issue with Time Machine, but would have been happy to tell Sophos…

Hi, I have experienced this issue when we were on the On Prem version of Sophos and see it occurring in SC as well, is there a fix for this? I see a potential issue here being, once we roll out the Central SAV Mac client to our users, then we will have…

Hello, I recently inherited a network running Sophos on all client machines. Our client machines are primarily all running Mac OSX although we do have a few booting into W7. When I connected to our Sophos server, I'm noticed a message on the majority…

Ein sonntägliches Hallo an alle Cracks: auf meinen jungfräulichen Shuttle 24/7 barebene soll das aktuelle UTM. Dazu habe ich mittel Mac einen brotfähigen USB stick erstellt mit dem neuesten ASG 9.411-3.1 iso. Leider komme ich aus der Macwelt und…

Hi, I needed to set up a new policy for our developers to access blocked websites. I have cloned the Base policy to create a new one disabling Acceptable web usage and added the relevant users but certain websites are still being blocked, when…

Hello, I am testing a couple issues we have been experiencing with the SophosScanD process using one of our production Macs. During my testing I had to reinstall Sophos, after removing the device from SEC and uninstalling from the endpoint, then reinstalling…

I have a Macbook Pro running Sierra and I have downloaded version 9.6.1 of the Home version of Sophos. When I try to install I get a message saying that the installation failed and I should remove Sophos and try again. I removed Sophos and tried again…