• Problem with Windows Firewall on machines with Sophos Endpoint Agent installed

    Junior User
    Junior User
    Hello there... I am facing the following problem: I can not ping nor access shared folders and similar protocols on computers with Sophos Endpoint installed with module "Sophos Intercepct X" enabled, Windows Firewall feature enabled and Windows Firewall…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Available compliance rules without Intercept X for Mobile

    dan_f
    dan_f
    Hi Sophos Community, I was reading up on compliance policies in the Sophos Mobile administrator help and I noticed some overlaps between these pages: Available compliance rules - Sophos Mobile Mobile Threat Defense compliance rules - Sophos Mobile…
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • [QueryCorner][October2022] Audit Application Control

    JeramyKopacko
    JeramyKopacko
    Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Purpose Sophos Endpoint and Server products all come equipped with…
    • over 2 years ago
    • Sophos Endpoint
    • Recommended Reads
  • [QueryCorner][October2022] Audit Peripheral Control

    JeramyKopacko
    JeramyKopacko
    Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Purpose Sophos Endpoint and Server products all come equipped with…
    • over 2 years ago
    • Sophos Endpoint
    • Recommended Reads
  • CryptoGuard detected ransomware in C:\Program Files\WindowsApps\5319275A.WhatsAppDesktop_2.2237.5.0_x64__cv1g1gvanyjgm\WhatsApp.exe

    fariz@TA
    fariz@TA
    We getting this alert few days ago. Can somebody help me to understand it legit or not? Thank you in advanced. Endpoint Type: Computer OS: Windows Device: HoKahMunNB Ransomware: uid: 0bcd57bb-ee99-4a28-b0d0-ec76291e25f4 family_id: 8f45804d…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • How to prevent "Low Reputation App" warning (for a commissioned mobile app)

    Charles Southey
    Charles Southey
    Hi, I'm acting as a consultant to a Financial Services startup which has commissioned a white-labelled version of a mobile app from a (well known) Open Banking-enabled app provider. They have recently released the first version of this application for…
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • ROP exploit prevented

    fnanfne
    fnanfne
    Hi I have the same issue as the users in this thread. https://community.sophos.com/community-chat/f/discussions/108211/rop-exploit-prevented-in-microsoft Our users are trying to use a VoIP tool called VoIPOffice Communicator and Sophos is blocking…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • WipeGuard exploit prevented in Sophos Endpoint Defense Software

    LHerzog
    LHerzog
    There is one client that does nothing else than reporting WipeGuard preventions. Even for Sophos Processes. What's the use of that feature and log? Initial Detection: WIN-MITRE-Behavioral-TA0040-T1561.002
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Intercept X for Android - App PIN

    Heximon The III
    Heximon The III
    Anyone else in the curious and unexpected situation wherein their Intercept X app pin no longer works? I have called Sophos in a few locations on and off shore and I get no straight answers and get referred to the online community. I set up Intercept…
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • safe browsing

    Guillermo Garcia
    Guillermo Garcia
    I have a couple of computers that when downloading, it will stay at 100%. will not allow you to open the file/ will not open "Show in folder".... I can go to my downloads page and I can access it and run the download from there. So after so much troubleshooting…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos Central Linux Endpoint: Automate Sophos Agent deployment to Linux Servers using ANSIBLE

    Niranjan Lakra
    Niranjan Lakra
    Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Overview This article provides a high-level overview on how to deploy…
    • over 2 years ago
    • Sophos Central
    • Recommended Reads
  • Safe Browsing detected browser Google Chrome has been compromised

    kubas olan
    kubas olan
    Hi all, I got an alert from my Sophos Central saying that "Safe Browsing detected browser Google Chrome has been compromised". I clicked on the details and not much were provided. May I know how to mitigate this problem https://19216811.cam/ . Thank…
    • over 2 years ago
    • Sophos Central
    • Discussions
  • Sophos Protection for Windows: Automate deployment using Ansible

    subrata paul
    subrata paul
    Disclaimer: This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Overview This article provides a high-level overview of deploying…
    • over 2 years ago
    • Sophos Endpoint
    • Recommended Reads
  • Sophos Intercept X (Endpoint), Sophos XG and iBoss Web Filtering

    Tom Yoxall
    Tom Yoxall
    * Posting here as it touches multiple Sophos products * We currently have a client that are experiencing significant issues since early last week whereby users of the VPN are being intermittently disconnected and a 'cypher' error detailed within the…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos Intercept X/Central scans and events

    Silvio
    Silvio
    Hello dear community, I would like to draw your attention to the following facts for the Sophos Intercept X and Sophos Central. Unfortunately, the details of a scan cannot be included in the assessment of the status of a computer. Unfortunately, the…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos Central Endpoint: How to confirm if the Sophos endpoint components are disabled when you switch them off from the Sophos endpoint UI for component isolation

    BenedictSiu
    BenedictSiu
    Disclaimer: This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. ______________________________________________________________________________________________________________________________…
    • over 2 years ago
    • Sophos Endpoint
    • Recommended Reads
  • Best way to mass uninstall Sophos on 1,000+ Endpoints?

    InfoSec123
    InfoSec123
    Hi, I have been tasked with uninstalling Sophos on over 1,000 endpoints and I am not sure the best way to go about it. While in central.sophos.com, clicking on a computer, this is what I see installed on it: Is there anything that I can do from…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • J'ai installé InterceptX chez une entreprise cliente. Tous les utilisateurs ne peuvent plus se connecter à leur application-metier. Quand je desinstalle sophos, la connexion revient. Que faire, SVP? Merci d'avance.

    EDGAR GROGUHE
    EDGAR GROGUHE
    J’a
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Intercept X for Mobile (iOS) RESTORE Button causes App crash

    Christoph Neudhart
    Christoph Neudhart
    Clicking the RESTORE button in Intercept X for Mobile (Version 9.7.2.5) on iPhone (iOS Version 15.6) causes the App to crash.
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • pages un responsive

    Nishanali ali
    Nishanali ali
    we have a desktop users which is installed the intercept x endpoint. now for these user are facing an issue that when they open a specific link the chrome or edge is getting error pages un responsive. when try with another user from the desktop which…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Block All Uploads but Allow Downloads

    tubadave17
    tubadave17
    We are using Intercept X on all of our workstations and I would like to setup a policy where users cannot upload files to any sites. (webmail, online storage, etc.) But I want them to be able to still download from those same sources. Is this possible…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • How to configure automatically Sophos Interceptx Mobile through Sophos Mobile

    Julllll
    Julllll
    Hello, Is there a way to configure automatically (without user interaction) Sophos InterceptX Mobile when deployed by Sophos Mobile ? Apparently when the app is automatically installed, I need to open it to have the "rules" applied. Any other way…
    • Answered
    • over 2 years ago
    • Sophos Mobile
    • Discussions
  • CryptoGuard detected ransomware in C:\Windows\explorer.exe

    Minad Miah
    Minad Miah
    Hi, We have had 2 of these notifications over the past week on two computers days apart. Can somebody please help me to understand this. Many thanks in advance. Endpoint Type : Computer OS : Windows Device : …
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • does sophos protect mapped drives on end points

    Paul Arikian
    Paul Arikian
    Does sophos protect mapped drives on endpoints?
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • 05450544 - Sophos Firewall Ticket issue (Not providing support properly)

    umesh prajapati
    umesh prajapati
    Hi Sophos Team, I have logged ticket from 2 weeks & daily following up with the case. but no one responding on the case & not taking on priority. Becasue of sophos issue, we are facing lots of issues in our business. You can check the ticket…
    • over 2 years ago
    • Community Chat
    • Discussions
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