• NFA home Rev3 UTM 9.5 Unable to re-image / pass reset !!

    Some
    Some
    Hello (windows 7) Lost password so had to do a reset . Connected with a Usb-Serial adapter.. Connected, press ''esc'' and then at the GRUB menu it freezes every time on multable programs (hyperterminal, Putty) meaning the UTM basicly is stuck…
    • over 6 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Failed to install Sophos Anti-Virus for Windows: uninstalling an older product failed.

    Xei Pham
    Xei Pham
    Hello, We had to uninstall an old version of Sophos off computers for the new Sophos Endpoint agent. Despite turning off the tamper protection, I couldn't remove Sophos Antivirus ( everything else was successfully taken off). I've reboot the computer…
    • over 6 years ago
    • Sophos Endpoint
    • Discussions
  • SophosSetup.exe log result

    Hupf
    Hupf
    How to be warned when the "quiet" install failed ? None in command line does it. Send a Mail ? Record to an directory ? Regards.
    • over 6 years ago
    • Sophos Endpoint
    • Discussions
  • Unable to install Sophos Enpoint - No log found

    Julian Cast
    Julian Cast
    Hello, i can't install Sophos on a Windows 2016 Server. I was need to uninstall a previous installation of Sophos Enpoint because the sub estate was not the good one. Now after a bad uninstallation error, i can't install the new installation: …
    • over 6 years ago
    • Sophos Endpoint
    • Discussions
  • flexi port module on sg 125

    Steve Strickland
    Steve Strickland
    I have an SG 125 appliance. I have no flexi port modules. I understand these are add-ons. I'd like to get one, but I'm struggling with support on how on earth do these get installed? There is no place for them to install on the front. I can't see how…
    • over 6 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • SafeGuard Automated Install ?

    Mark Sime
    Mark Sime
    Hello Im looking at ways to automate my install. Safeguard will be installed to 260 endpoints, and if i can automate this, it would make my life so much easier. As the pre-install and client package MSI's require no user input, i can deploy these centrally…
    • Answered
    • over 6 years ago
    • Encryption
    • Discussions
  • Install Sophos UTM 9 in server Dell PowerEdge R640 with PERC H740P

    Christian Mata
    Christian Mata
    Im installing via DVD ASG 9.504 in a new server Dell Power Edge R440 - 2 HD 300Gb, 16 Gb RAM. PERC H740P Initially, the Dell IDRAC Software (Lifecycle Controller) guide me to create a Virtual Disk with the 2 HD (RAID 1). RAID completes. then The Dell…
    • over 6 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Creating a 'Full' Sophos Cloud Windows installer to minimize initial bandwidth utilization - NO LONGER SUPPORTED!

    Charlie Peck
    Charlie Peck
    We just purchased Sophos Central last week with several hundred seats for endpoint and intercept X. I am really pleased with the product however, last Monday there was documentation on how to create a "FULL" installer to prevent hundreds of clients simultaneously…
    • Answered
    • over 6 years ago
    • Sophos Endpoint
    • Discussions
  • error installing Linux agent

    Danie de Jager
    Danie de Jager
    Hi, When running the Sophos.sh installer I get the following errors: # bash SophosInstall.sh Installing Sophos Anti-Virus for Linux with arguments: [] Found an existing installation of SAV in /opt/sophos-av/ Attempting to register existing installation…
    • over 6 years ago
    • Sophos Endpoint
    • Discussions
  • How to install intercept X without Endpoint protection advanced?

    Harry1929
    Harry1929
    We have more Intercept-X licensing than we do Sophos Endpoint Protection Advanced licensing. I understand how to manage the endpoints in the cloud with EPA installed on them- to activate I-X What I don't understand is how to install I-X by itself…
    • Answered
    • over 6 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos Central Endpoint: Installation Failed

    RichardBrunyee
    RichardBrunyee
    I'm having serious trouble installing Sophos Central Endpoint on some of our Macs. PEASE HELP!! Some info: I'm the IT Manager for a 100 user network and we use Sophos Central Endpoint on our client Macs and PC (mostly Mac). We make use of Sophos…
    • over 7 years ago
    • Sophos Endpoint
    • Discussions
  • UTM525 to SG550 Upgrade

    Ibrahim Jabado
    Ibrahim Jabado
    We currently have 2 UTM525 security appliances configured in a Master/slave relationship and have purchased 2 SG550 security appliances to replace our UTM525's. Does anyone know what steps need to be taken to upgrade to the SG550 without any network downtime…
    • Answered
    • over 7 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • can not use ASG software

    kuno
    kuno
    Hi All, what do i Need to do here? I have no root or Login Passwords? Thanks
    • Answered
    • over 7 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Try to install UTM 9 on ZBox CI327

    sandman
    sandman
    Hi, I bought a Ci327 and tries to install UTM 9. All the time i am booting the UTM in legacy mode the screen goes in power saving mode and nothing else happens. From Zotac support I got the anwser the CI327 is only supporteb by Kernel 4 and not…
    • over 7 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Error on Booting up > mount: /dev/sda6: can't read superblock

    Playa Mizusy
    Playa Mizusy
    Hi, ive beeing trying to install the UTM Software on custom Hardware using the latest Vesion (9.5). I installed from USB which made some Difficulties, but by using "mount /dev/sdb1 /install " it finally worked. But now i cant get the Webinterface to…
    • over 7 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • transparent mode and full transparent mode at the same time needed and possible?

    Julian Obermair
    Julian Obermair
    We have an existing firewall in transparent mode and need to change the proxy for the client ips to full transparent mode. We also have an exchange server which also is protected by sophos. We use web filtering for the clients and mail protection for…
    • over 7 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Help! Install failing at startup with 'missing tamper protection'

    Jesse Veentjer
    Jesse Veentjer
    Fullscreen 2055.Sophos Endpoint Bootstrap_20171005101232 install 2.txt Download 5-10-2017,12:12:32,Information,------------------ Beginning installation of Sophos Anti-Virus and AutoUpdate ------------------, 5-10-2017,12:12:32,Information,Setup…
    • Answered
    • over 7 years ago
    • Sophos Endpoint
    • Discussions
  • Installation Extractor returning Code 0x00000086

    Playa Mizusy
    Playa Mizusy
    I've navigated through the Forum and found many Information and Tips about how to solve Error Code 134. But even after an intense cleaning of the Filesystem and Registry i havent got the Installer working. This whole Problem started because I wasent…
    • over 7 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Boot UTM install from USB via UEFI

    Torsten Gruoner
    Torsten Gruoner
    Hello, i'm trying to install my UTM on a Pluto E230. Because the E230 doesn't have a CD drive i used unetbootin to create an USB install stick. BUT when trying to boot from this stick, the boot loader didn't find anything. It turns out that the…
    • over 7 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Installing Sophos UTM 9 to server reboots during file copy

    Tony Mott
    Tony Mott
    I am trying to install the software version of Sophos UTM 9.503-4.1 onto a small server and I am having a strange issue where the installer keeps restarting during the file copy portion of the install. I've tried a dozen time to do the install and it…
    • over 7 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Intercept X Installation and Reporting

    Jon Booth
    Jon Booth
    Sophos Endpoint protection has worked well for us over the past two years and we have opted to add Intercept X to our machines. Unfortunately this requires a manual install for each machine because taper protection must be disabled for each machine as…
    • over 7 years ago
    • Sophos Endpoint
    • Discussions
  • Odd DHCP behavior UTM firewall OBI200 OBI202

    Jay Jay
    Jay Jay
    I've recently implemented the sophos UTM firewall running as a VM under esxi on a minipc in place of a standalone router/ap. The obi's are defined in the UTM's DHCP server with specific IP's under static assignments. During testing, I changed the assigned…
    • over 7 years ago
    • UTM Firewall
    • Hardware, Installation, Up2Date, Licensing
  • Deploying via GPO software installation

    svk253
    svk253
    Hello, I am looking at automating the Safeguard install for our institution through Group Policy using a software installation GPO. But I cannot pass the MSIEXEC commands this way - a transform / MST file must be created. How do I translate the MSIEXEC…
    • over 7 years ago
    • Encryption
    • Discussions
  • Failed reinstallation: Unexpected Failure in product state 2

    Florian von Oepen
    Florian von Oepen
    Hello, after downloading some kind of Video converting freeware it downloadet many strange programs and adware in the background without my permission. Then it killed Sophus so it said, that there was a critical failure with the installation (but it…
    • over 7 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • How to deal with software deployments requiring reboot?

    Baronne Mouton
    Baronne Mouton
    Hi, We're overhauling our Office deployment and one of the issues we face is that whilst running through the deployment process (uninstalling previous Office versions) a reboot is required. This poses an issue if, say, trying to roll this out in the…
    • over 7 years ago
    • Encryption
    • Discussions
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