I'm installing on a HP Probook with Windows 10. We've purchased this model several times and Sophos generally installs without issue. On this particular laptop the installation is failing. Attached is the log. I believe the key part of the log is: 2022…

Hi There, I am experiencing issues where the error message " Failed to install ntp64: general error" occurs when installing the Endpoint Protection. Sophos Network Threat Protection Install failing on specific Windows 10 Build - Windows 10 Enterprise…

Dear Support Team, I have tried to update Sophos on Windows 10 laptop. It's errored out every time. Then I have tried to re-install it but always got the error message is "Failed installation". Below is the partial content of the latest log file. …

Hello everyone, we currently have a Sophos test account because we want to buy Intercept X (without XDR). But we want to test it briefly in advance to see whether it works properly. I was in contact with Sophos support because originally there was…

Alguien más a tenido este problema instalando Sophos Intercept X y como lo ha solucionado? E intentando realizar la instalación desde la cuenta Administrador de equipo, Administrador de Dominio, descargue nuevamente el paquete de instalación desde la…

Hi, I'm unable to install the sophos central client on Server 2012 the installation process failed error below. I have also tried to uninstall sophos using Sophoszap, then tried installing it again -same issue. The 2012 Server previously had Sophos…

If you face this error Failed to Install SME64 : general error and all your Sophos Endpoint report [MEDIUM] Alert for Sophos Central [NA]: A computer is out of date Follow the below solution this will solve your problem https://support.sophos…