• Virtualized Environment Retirement

    iamanadmin
    iamanadmin
    Hello, I have the following hosts that need protection. With the upcoming retirement of Sophos for Virtual Environments ( https://support.sophos.com/support/s/article/KB-000034795?language=en_US ), what Sophos product should I install on these? Or are…
    • Answered
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • How to auto deploy Sophos Server Protection on AWS instances

    Carol Jenkins
    Carol Jenkins
    Hello Sophos community, I have recently migrated some of my business applications to Amazon Web Services (AWS) instances and I am looking to deploy Sophos Server Protection to these instances. However, I have a large number of instances and manually…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Undetected Malware

    Dennis Wauer
    Dennis Wauer
    Hi there, If I want open a image file, then there is a suspect app - maybe malware? Undetected atm?
    • Answered
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Sophos Connect Client autoupdate

    LUCA ALBERTI
    LUCA ALBERTI
    Hello Community Members, Good day. I have one issue, where we have Sophos Connect Client rolled out to tons of users for remote working. We have to manually upgrade Sophos Connect client to the new version due to security reasons which is quite hectic…
    • Answered
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • OS Compatibility

    Jafinbright Selvan
    Jafinbright Selvan
    Hi All, Does Sophos agent supports IOT devices ? For ex. Can we install or create a custom Sophos agent to install in Windows Embedded Platform devices ?
    • Answered
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Migrate from End Point and Server Protection to Intercept X Advanced

    Ana Matos
    Ana Matos
    Hi. I'm new to Sophos but it has been used in the company I work for for a few years now. I'm looking at the requirements to migrate from Endpoint and Server Protection for virtualized environments managed by Enterprise Console due to EOL to Intercept…
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Sophos CRT

    Anishkumar C
    Anishkumar C
    We are planning to deploy Sophos CIXA in our customer environment. before that we need to remove Customer's existing EPS - Palo alto cortex. Sophos CRT support to remove competitor (Palo alto cortex)?
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Sophos Intercept X Registry Keys

    Jakub Sliwinski
    Jakub Sliwinski
    What are the registry keys I can use to verify my sophos is enabled and up to date? (Winodws 11)
    • Answered
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Prevent Changing Desktop Background in Windows

    Anishkumar C
    Anishkumar C
    Need to lock down the desktop wallpaper on computers to stop users from changing it? Is there any option or possibilities to Prevent Changing Desktop Background in Windows from Sophos EPS.
    • Answered
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Jamf School and Sophos

    logan lotcar
    logan lotcar
    Has anyone deployed Sophos Endpoint to Mac devices using Jamf School, specifically? During my deployment call, the only thing Sophos had was for Jamf Pro, which is a different animal than Jamf School. The person working with me was phenomenal and tried…
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Sophos Intercept X in Citrix VDI

    Rho82
    Rho82
    We have performance issue with Citrix Intercept installed on VDI Citrix desktops. When the users open files (office, pdf, etc...) I see Sophos file scanner that use 60 and more cpu every time (I know that Sophos have to do the scan of the file...).…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Sophos Central License managing and Vulnerability management?

    Moris Vrachovski
    Moris Vrachovski
    Hello, Had some questions about Sophos central's capabilities. Can Sophos central manage vulnerabilities and out of date software? How would the licensing model work for shared systems like Terminal servers that have many users logging in?
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Sophos Endpoint offline activation

    MarineTile546
    MarineTile546
    Hi there, I have an environment of 4 offline Windows 10 computers. I would like to put Sophos on all of them. Is there a way to activate Sophos offline? I will have one online machine as well, could I use the online machine to manually pull updates…
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Migrate device restriction policies from SEC to Central

    Harald Bilke
    Harald Bilke
    Hi fellas, is it possible to use the data from a device restriction policy set up in a SEC during migration to Sophos Central? (Export - Import....) GreeetNx Harry
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Getting Sophos Central/Endpoint into an air gap system

    Daniel Drury
    Daniel Drury
    Hi all, Was hoping to potentially get some tips for setting up an air gap connection with up to date Sophos anti-virus protection, In the building currently we have a setup where we got a Sophos Central Console connecting to machines with Sophos…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • sophos home

    sam rachach
    sam rachach
    So i installed sophos for a one time scan after the scan. I uninstaled it via windows programs thigny. Then i rebooted it said my OS was corrupt out of nowhere. So i restored from the restore point where sophos was already installed. But now my ui is…
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Fake McAffe/Microsoft Edge Scam

    Botsergeant
    Botsergeant
    The following bogus messages are appearing on one of our Sophos Central protected endpoints: I rebooted the machine and it came back, so it wasn't just resident in memory. I am running a full Sophos scan now, but it looks like it will take hours to…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Intercept X on Server 2019 Terminal Server. (RDS)

    Jan Kellermann1
    Jan Kellermann1
    Hi, which Version of Intercept X Endpoint do i have to install on a Microsoft Server 2019 Remote Desktop Services Host (Terminalserver)? Is this: Sophos Central Intercept X Advanced with XDR or Sophos Central Intercept X Adv for SVR with…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Overview installed Endpoint Program Version

    MTS
    MTS
    Is there a way to see an overview of the current installed Endpoint Version over all servers by dashboard instead of clicking one server by another? I can't find any report or dashboard for this. I got a messae that server did not received to latest…
    • over 2 years ago
    • Sophos Central
    • Discussions
  • Detect in the Lan devices with no Sophos Agent installed.

    Juan Falomir
    Juan Falomir
    We need detect in the lan devices that no have installed the Sophos agent. We have Sophos Central in the cloud. Recently we change the antivirus solution by Sophos and we need to ensura that all devices has installed Sophos antivirus. Detect it…
    • over 2 years ago
    • Sophos Central
    • Discussions
  • Downgrade from intercept X Advanced XDR to Intercept X Advanced

    Megan Grantham
    Megan Grantham
    Hi, This should be fairly simple, and I am 99% certain of the answer but want to be sure. We need to change a client's license (downgrade as the subject of this post states) and I have seen in the support article that any software not included in…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos Central Support - Re-assign sub-estates

    Bart Brzakala
    Bart Brzakala
    Hi, I wanted to move computers in one sub-estate into another. I disabled Tamper Protection and ran the --registeronly command which did work, however it left the computer in both sub-estates and each has different tamper protection codes. I have to…
    • over 2 years ago
    • Sophos Central
    • Discussions
  • Known issues with Sophos AV with windows 11

    Jake Duncan
    Jake Duncan
    Hi! I'm not sure if this is the correct place for this but I thought I would give it a shot. So I'm currently doing a research project for my college computer science class on different programs that could potentially have compatibility issues or just…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos Endpoint - How to know the core agent version globally?

    Nojenus_Sogal
    Nojenus_Sogal
    Hello community!. I have a doubt is it possible to know the core agent version globally, for example. If I want to look de core agent version on a device, I have to go to Devices - "PC1", and in the agent summary we can look the all the components…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos Endpoint definition update query

    Daniel Bradley
    Daniel Bradley
    Hello, We have an issue where our 3rd party monitoring tool is looking at the following folder for definition updates: C:\Program Files (x86)\Sophos\Sophos Anti-Virus From what I can see any agent that has the core update agent on version 2.20.13…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
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