Hi, we are getting below error i have added Sophos certificate to the trusted certificate of windows but no luck also i have followed sophos KB article again same problem.if i removed endpoint from that machine error is not showing.

Hi Community, I would like to be able to query the Sophos Sub-Estates db with SQL. I read that there is Live Discover service for queries, but I wonder if it can be purchased with a separate license. Otherwise, I would like to know a way to connect…

The SURF tool is still available to download or use for partners?

I have 3 devices with the same name, 2 of them were "deduplicated" according to my sophos central events, they still share the same name but the last activity of one of them was two weeks ago, is it safe to delete the one I know doesn´t have any activity…

I want to make a report of detection from sophos central, but there is no such a button to export those kind of data. I need 'detection rule', 'date', 'category', 'severity' contents in this report. Someone know how to make this kind of report…

Hi, Is there any option to detect internal network port scans from within the network or networks? Like for example using nmap or netcat or others from inside the local network, not from a wan source. I'm posting this in endpoint as well. Thanks…

Hi all, We have the Zero day protection enabled in the firewall, however the same feature is not available in the Sophos end user agent, What will the difference if any laptop with Sophos end point connected to public network under the Sophos firewall…

Dear members I hope this email finds you well. I would like to inquire if Sophos offers any remote wipe functionality for laptops in case of loss or theft. If so, could you provide more details on how this feature works and its requirements? Thank…

The web anti-virus detection logs are written in the IPS logs at .....

Can we add CIXA for 20 user license and Cixa xdr for 30 user in one Sophos central portal

Hello, Where can I download Intercept X Advanced？And how to authorize a license to user?

Hi, We have some devices detected as cloned devices by Sophos Central. Old devices last communication time stamp practically same as new device install time. One of them had been cloned twice in last 2 days (3 device copies now). Thanks in advance…

Hi, I got today two Sophos AP55 Accesspoints. The problem here is, I can not add in them Sophos Central. They wont appear there. Also they blink green green green then short red and again. What does that mean? I even dont know how to even reset them or…

We have a client that has Sophos Endpoint Protection deployed, but doesn't have a Sophos Firewall. They want to enable 'SSL/TLS decryption of HTTPS websites', but will enabling it actually do anything if you don't have a firewall CA and a deployed certificate…

Can I simply run the Golden Image script https://support.sophos.com/support/s/article/KB-000035040?language=en_US#Script when I want to clone a server VM with Intercept-X installed? Some tests need to be done on the cloned VM before it will be deleted…

Hello Sophos Team, I was wondering if our license is automatically renewed or manual (buy new license code). As the picture shows the expiration date is Sep 4/2024, what would happen then? Thanks in advance.

Bonjour Est il possible de purger ou diminuer la taille des logs dans C:\ProgramData\Sophosi\Endioint Defense\Date\Event Journals Mais pour un seul serveur Quel est l'impact sur la sécurité de ce serveur ? Cordialement

Recently, we got an alert that was caused by a company we work with doing a Disaster Recovery test. This caused a duplicate record of one of our servers. We have prevented the backed-up systems from communicating out to Sophos to prevent future de-duplication…

Am a bit concerned that the Endpoint trial program I 've installed for a malware scan has uninstalled my antivirus suite (antivirus firewall emails, etc protection). Malware are one thing, antivirus and firewall another. Is my system back on WIndows defender…

Hi, Is it possible to edit the base policies, so that we don't have to change a policy manually every time we create a new Customer? Using a Global template forces us to manually go into the settings to add the new customer to the template, so…

Hi all, It's possbile to block the port for Endpoint client from Sophos Central ?

When a user has some data on their laptop and attempts to modify or delete it, can Sophos Intercept X Advanced block these actions? Consider an example UserA has some data on their laptop and UserA wants to delete it, can Sophos Intercept X advanced…

Hey guys It is possible to create the following rule in the endpoints: if it's not expressly permitted, it's not allowed. Something similar to the lockdown for servers. Thanks André Soares

Hi all, I would like to know about Sophos Intercept X Advanced EP can do for below function. Can it do Web filtering/ Web Block? Can it block some ports , not allow ports? Can it disable USB or external hardisk? Thanks you all.

We found new point under administrative Access on our clients called Device Hardening (Gerätehärtung). Can anyone help me to find out what it is. What did this setting do? Can we adjust it? What is the hardening in detail? many thanks for your…