Having an issue with a client server with Sophos Central Email Gateway. Emails from the same sender get through OK, but there are some that get blocked from the exchange and end up in the emergency inbox. Exchange report shows the error - [{LRT=};…

Hi All, Advisory: Sophos Central Email cannot release quarantined items. "Releasing your message didn't work". May also see a 404 error message on the screen when releasing messages. The development team is working on this, please follow the article…

Once the Emergency InBox is activated, How do users access their email from Sophos?

Quarantine how to black list it? Was easy in puremessage We have just had Sophos cloud installed with Endpoint Advanced Protection, Intercept X, Server Advanced Protection, Sophos Email Standard using Sophos central admin and self-service portal…

Hi, when I try to manage my quarantined emails in Sophos Central all i get is a blank white screen and a Sophos Self service icon in the top left corner, i have tried multiple browsers, edge, chrome and firefox and they all do the same. When it first…

Hello, This might seem like a dumb question, but I can't find the way to search on the forums anymore. I used to be able to search about 1-2 months ago, but the search bar was removed. Is there a way to search on forums? Thanks!