• AP6 MR5 firmware release date

    Nikolaos Zisis
    Nikolaos Zisis
    Hello Due to a known issue of AP6 that the users cannot connect to the WIFI when the scheduler is enabled. Anyone knows when the AP6 MR5 firmware will be released?
    • 1 month ago
    • Sophos Wireless
    • Discussions
  • Suggestion - Add a hotkey or command that can be ran from the console to list and restore settings from backups on disk

    Damon Dawson
    Damon Dawson
    I know the system automatically backs up the config before applying firmware. I wish Sophos would add a hotkey or a console command that would be advertised after logging in that would list out all the backups on disk and let you pick to restore. If this…
    • Answered
    • 2 months ago
    • UTM Firewall
    • Management, Networking, Logging and Reporting
  • Request for Firmware Download for Sophos AP6

    Vesjeh
    Vesjeh
    Greetings! I would like to ask if there is a way to download the latest firmware for the Sophos AP6 so that we can manually upload it via the GUI. Scenario: We are facing issues with registration to Sophos Central, which only succeeds after upgrading…
    • Answered
    • 3 months ago
    • Sophos Wireless
    • Discussions
  • Sophos Switch 30 days Free trail ?

    Bharat J
    Bharat J
    Is it possible to get a Sophos Switch OS free trial in a virtual environment, similar to Sophos firewall and Sophos Central?
    • Answered
    • 4 months ago
    • Sophos Switch
    • Discussions
  • Installing SW-20.0.1_MR-1-342 on SG 115 and can't access 172.16.16.16:4444

    FlashErickson
    FlashErickson
    Hey everyone, I'm pretty new to Sophos and networking in general, so this might be a dumb question, but I was recently given a SG 115 appliance to play around with and figured I would install Sophos Firewall v20 MR1 on it instead of UTM. So I figured…
    • Answered
    • 5 months ago
    • Sophos Firewall
    • Discussions
  • Not useful - https://support.sophos.com/support/s/article/KB-000046133?language=en_US

    umesh prajapati
    umesh prajapati
    I raised 1 issue related Sophos Connect 2.3 version & you added some KBA below link. https://support.sophos.com/support/s/article/KB-000046133?language=en_US Above KBA link is not useful because if we will follow KBA step then we will have to…
    • 6 months ago
    • Product Documentation Feedback
    • Feedback
  • 420E incorrectly upgraded to 1.4.1819 and is no longer functioning correctly

    GaryW
    GaryW
    I don't know why the AP pulled a non GA version of the firmware, but I need the official 1.4.1748 firmware download so I can manually install. Anyone know where this download page would be? Thanks in advance, Gary
    • 6 months ago
    • Sophos Wireless
    • Discussions
  • Support subscription. Home User

    woter324
    woter324
    Hi, Could you add details of how your support subscription requirement to update more than three times affects home users, please? https://docs.sophos.com/nsg/sophos-firewall/19.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/BackupAndFirmware/Firmware…
    • 6 months ago
    • Product Documentation Feedback
    • Feedback
  • Provide details on how home users can upgrade their firewalls.

    woter324
    woter324
    Following your documentation here when I try, I get the error: From a community query, I am being told to update my firewall which I have to do manually as the update is not available yet. Thanks
    • 6 months ago
    • Product Documentation Feedback
    • Feedback
  • Bricked APX120 serial recovery

    Nopsi
    Nopsi
    Hi, i have an APX120 with a solid red light. I read other Posts on this Forum and established a serial Connection to the AP. I cant break the auto boot even with a powershell script which sends 1000 inputs per second. I read in this Post https://community…
    • 6 months ago
    • Sophos Wireless
    • Discussions
  • KB Article is outdataed and archive not longer maintained

    Markus Neuenhausen
    Markus Neuenhausen
    Dear all, the KB article https://support.sophos.com/support/s/article/KB-000043162?language=en_US points a to archive of firmware versions which isn't supported for UTMs any longer. The last entry with hardware installer for UTM is from 2023-06-22…
    • 6 months ago
    • Product Documentation Feedback
    • Feedback
  • APX320 Boot Loop, can't get kernel image!

    joerg nissen
    joerg nissen
    Hello, I Have an APX320. It won´t work. It do an Boot Loop Error Message in Log: Wrong Image Format for bootm command ERROR: can't get kernel image! Read 0 bytes from volume image_backup to 88000000 No size specified -> Using max size (126976…
    • 7 months ago
    • Sophos Wireless
    • Discussions
  • Static Routes not working after RED-Update to Version 3.0.009

    Anthony Stang
    Anthony Stang
    This isn´t really a question but rather some strange behavior I ran into when updating a customer´s RED-Devices from v3.0.008 to v3.0.009. Environment: - Sophos XG2300 running SFOS 20.0.0 GA-Build222 - Multiple RED20 and RED60 Devices (6 total)…
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • RED & AP firmware versions

    onward
    onward
    In XG SFOS 19.5+ is there a way to revert to the previous version of RED or AP firmware after applying updates manually from the Pattern updates page? Does each SFOS version have minimum RED & AP firmware version requirements?
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • 20.0.1 MR1 Release

    FFin
    FFin
    Are there any news on V 20.0.1.342 release? A few weeks ago it was told to be released around end of april / early may. Now further delayed to "Q2/24". We're urgently awaiting fixes, especially for OpenVPN Android/iOS handling. Is there a date / timerange…
    • Answered
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Sophos AP6 420E County Meldung

    Hans-Juergen Guenter
    Hans-Juergen Guenter
    Hallo, leider konnte ich das deutsche Wireless-Forum nicht finden, deswegen hoffe ich das ich hier auch in deutsch meine Frage stellen kann um darauf vielleicht eine Antwort zu bekommen. Habe gerade den ersten AP 6 Accesspoint in Sophos Central eingebunden…
    • Answered
    • 8 months ago
    • Sophos Wireless
    • Discussions
  • Sophos XG and FIPS Compliancy

    Matt Mentele
    Matt Mentele
    Is there a plan for making a firmware revision FIPS compliant?
    • Answered
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Sophos CS101-8FP Recovery

    Régis SCHERMESSER
    Régis SCHERMESSER
    Hello everyone, I'm facing an issue with our Sophos CS101-8FP switch following a firmware update performed on the night of February 26th to 27th. Since this update, the device no longer responds on Sophos Central. I've attempted to factory reset it…
    • 10 months ago
    • Sophos Switch
    • Discussions
  • Switch making connection 192.168.1.100

    SGH
    SGH
    My switch CS101-8FP I can ping my this switch but it is nog getting online and not able to logon to management web interface Also not able to use SSH for this switch. It keeps trying to connect 192.168.1.100 UDP 69 This is UDP 69 is for DHCP but…
    • Answered
    • 10 months ago
    • Sophos Switch
    • Discussions
  • What to do in failsafe mode

    FFin
    FFin
    I just had a very bad experience updating XGS126 from 19.0MR1 to 19.0MR3 to 20.0GA in active-passive HA. Node A Primary Node B Aux Update to 19.0MR3 seems to be fine. As Node B updated, restarted and became Primary and Node A updated and became Aux…
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • When will firmware update be available for APX120

    rfcat_vk
    rfcat_vk
    Hi, i noticed this morning that my CM mangled APX120 recevived a firmware update. I check the XG115W AP firmware and there's no sign of an update. Please advise if updates for APX120 and the inbuilt WLAN on the XG115W will be updated? Ian
    • 9 months ago
    • Sophos Wireless
    • Discussions
  • Sophos Cloud Switch CS101-8FP Download recovery image

    SGH
    SGH
    where to find the recovery image? Recovery file found in Sophos Central > Protect Devices > Switches > Download recovery image This path is not available I have license for switches License Support for CS101-8FP switches Type: Full
    • 10 months ago
    • Sophos Switch
    • Discussions
  • XG 20.0 update not showing up / invalid mail on EULA check for downloads

    FBue
    FBue
    Hi everyone, got a quick one. Tried to upgrade my XG106 to 20.0, but the firmware doesn't show under "updates". Running on 19.5.1 MR1 278 which should be a valid upgrade path following the release notes. Do I need to install 19.5.3 as a step in…
    • Answered
    • 11 months ago
    • Sophos Firewall
    • Discussions
  • Trying to unbrick my APX120

    AaronB
    AaronB
    I am using the instructions to unbrick my APX120 from this post, but I have run into issues below: community.sophos.com/.../unbrick-apx120-break-bootdelay-0-recover-apx120 I can't seem to save the environment variables. When I run the "saveenv"…
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • Wrong Firmware Installed APX320

    joerg nissen
    joerg nissen
    Hello, my APX320 was Bricked. With Sophos Flash Tool I have installed the Firmware. Probably I have installed an Wrong Image. In directory /lib/firmware/IPQ4019/hw.1 are only APX120 exists. In fact of this my APX320 - Boot with green LED…
    • Answered
    • over 1 year ago
    • Sophos Wireless
    • Discussions
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