Hello, I have a version of Sophos XG "SFOS 17.5.12 MR-12", and I no longer have an update offered by Sophos, when I click on "search for new firmware", I have the message next: "Search for new firmware failed". Why does my Sophos no longer check for…

Is it possible to install a Sophos xg firmware into a Fortinet appliance therefore converting the Fortinet into an XG.

Hi, I have 7nos sophos XG 115 FWs in different locations. Some firewalls automatically getting downloaded latest, but some not downloaded latest firmwares. How to solve this. Thanks. Murugan

Hello, I've just unboxed a brand new Sophos XG106W and I wanted to set it up for a client, the issue is when I plug in the firewall the LAN and WAN ports blink. After the status becomes constantly green, the ports stop blinking and nothing works…

Hi guys! I am using XG210 firewall and I just wanted to ask if upgrading firmware from SFOS 17.5.14 MR-14-1 to HW-18.0.3_MR-3.SF300-457 is possible? Thank you guys!

Hello, since I installed the firmware 11.0.014 the network interrupts every x minutes. Behavior: The SSID is not visible for 1-2 seconds and all devices disconnected. Does anyone have an idea? Is a downgrade of the firmware possible? I have…

Hello, I have an XG115w running SFOS 17.5.12 MR-12. My custom configurations include: Running AD integration, custom ipsec vpn to a non-sophos device (using older ipsec security settings), ssl vpn using otp, wan connection port is configured as to…

Hi Everyone, Are any of you guys/gals having your XG report your external WAN as down or up over and over again ? I have called my ISP to verify everything on their end during the times I got the notifications. They said everything is good and I even…

Hi, I have in the past used the XG Home firewall and set it up for a friend last week who has new children to protect and have decided I want to move back to it as well. I have a more complex home network (and needs) than he did, and need a couple…

how to configure my WAN public ip as external ip so that i can open my console firewall in webrowser while i am at home?

Hey Community, I got a Issue with my Sophos xg 85 Firewall. Everytime a new Firmware is loading and the Firewall reboots itself, the whole configuriation is reset on factory state. Gratefully i made a Backup, but it´s still a waste of time. …

Hi, We have an XG330 (latest firmware) with a RED (15w) at three remote sites. The REDs are currently connected and working fine. The XG has notified us that a RED firmware update is ready to be installed (v2.0.014 -> V2.0.015) and I was wondering…

Not able to download firmware file from given Pathh. I want to install ISO on the VMWare for testing purpose. Please suggest from where I can download it? Thanks in Advance....

Hi Guys, I have a question regarding the Firmware update of our SOPHOS UTM 9 device, I'm just wondering.. is it necessary to update all of this? What will happened if I didn't install all of these? Thanks

Hi, Yesterday I did upgrade firmware to SFOS 17.1.1 MR1 since SFOS 17.1.0 GA Yesterday, but i am having issues to load some modules Certificates Backup & Firmware -> Pattern Updates Host and Services Profiles IPSec Connections, Remote Users Current…

Hi I wanted to know how we can check the Wan usage?

I have an XG 125W and just updated the firmware from (SFOS 17.0.6 MR-6) to (SFOS 17.1.1 MR-1). I skipped the install of 17.0.8. Was this a mistake? I wanted to know if updates are cumulative and can you skip to the newest one or do you need to install…

Hi all, This article explains how an administrator can manually download Sophos XG Firewall firmware updates on MySophos.

Hi, I see that MR7 is available for download from the ex. MySophos portal. Where is the changelog, is it safe to upgrade ? Best Regards!

Hi Everyone, I need to find the hardware installer for SFOS 16.05.8 MR-8 in order to reimage a XG310 since I'm unable to restore my backups. Can anyone let me know where can I download the installer? Thank you.

Hi, I have an 85 and 115 without a subscription so I need to download firmwares manually. The devices are on 16.05.1 - They are already in production. MySophos only shows me 16.05.9 and 17.0.3. Is it safe to manually upgrade from 16.05.1 to 16.05…

Hello community, yesterday I was offered the new firmware v17 MR2 and as this updates resolves several issues I am experiencing I thought it might be a good time to upgrade. Unfortunately after upgrading via web admin GUI nothing worked and after I…

Hi All, I 'upgraded' to firmware version 17 MR2 from 17 MR1. Since the 'upgrade' I cannot access the web UI - I get a blank page with "Internal Server Error" in the top right corner in response to login submission. I do not have easy access…

I see from the this website that the recommended firmware is SFOS 16.05.8 MR8 but my XG is at latest SFOS 17.0.1 MR-1. Is anyone using 17.0.1 MR-1 in a production environment with more than a basic configuration?

I have two sites with Sophos XG135 (SFOS 16.05.8 MR-8) that are stable and running an IPSEC VPN between them. I haven't converted them to RED. I read several forum issues with V17 and bugs likely fixed in V17 MR-2 coming soon. Should I just wait for…