I am having problems understanding AP Firmware. In Sophos Central, if I go to Wireless and Access Points, The summary screen says that I have Firmware v2.3.4-4 If I go to Firewall Management -> Firewalls -> Backup & Firmware -> Pattern Updates, the…

I have an APX 320 which I've purchased off a person on eBay. The device looks new, in original packaging and in mint condition. Unfortunately the device won't boot, so have tried to use the Sophos Flashing Tool to fix it. While the tool recognises the…

Hello, I recently purchased two pre-owned 320 APX APs for my home. Both APs boot into solid green, fast flash red, change to solid green, and then flash fast red again. They never become visible in UTM 9 and appear to be bricked. I've left them connected…

Hello, we have just purchased the first Sophos switch. Where can we find release notes for the firmware ? Where can I download the firmware manually ? We have not found anything via the license portal under Network Protection --> Firmware Updates. Thx…

Olá pessoal. Eu tenho dois dispositivos Sophos XG85 em minha casa, sabendo que eles foram descontinuados, eu gostaria de saber da comunidade se eu posso instalar firewall home edition em um deles. Se assim for, há um tutorial no fórum que me ajudaria…

Hello, I have two, APX 320 access points that have been successfully connected and activated in my XGS 107 Firewall (SFOS-19.5.3). Will firmware updates automatically be pushed to these access points through the normal update download and deployment…

Hello, I haven't been able to download updates from Mysophos/Network Protection/Firmware for several days. Different errors on different browsers on different devices... but never success. Examples: - Edge while searching with serial number: Sorry…

Hi, I have a new Sophos XGS107 firewall that we deployed and it was showing that it needed a firmware upgrade in Sophos Central, so we scheduled it to do an upgrade, and now it's showing a gear icon that is spinning, and the upgrade should have finished…

Hace unos dias me llego un nuevo equipo Sophos como reemplazo de otro, lo inicie para hacer su configuracion pero acepte la casilla que decia actualizar y ahora se quedo pegado en la pantalla: FINISHING updating firmware (simbolo de carga) A few…

Hello everyone, Last night I got my SG135 Rev3. per schedule on 9.716-2 update. According to the e-mail notification, the update was also made, but since then the firewall has unfortunately no longer worked. The status LED flashes green continuously…

Current FW: SFOS 19.5.2 MR-2-Build624 (Active / Passive HA) - downloaded SFOS 19.5.3 MR-3-Build652 - uploaded on firewall (just upload, no boot) - click on "boot firmware image" of the new 19.5.3 MR-3-Build652 -> common update messages, will install and…

Hi, bei einem Kunden haben wir eine XG115 mit Firmware SFOS 18.5.4 Mr-4-Build418 im Einsatz. Hier haben wir das Problem dass nach jeder Anmeldung die Meldung "Eine Neue Firmware SFOS 19.5.1 MR1-Build278 ist verfügbar..." auftaucht. Diese verschwindet…

Can we find the releasenotes or changes about such upgrades somewhere? Apr 10, 2023 1:07:00 AM Access Point "xxx" has been successfully updated with new firmware "v2.3.4-4". The update took 6 minutes. Regards

Testing sfos in vm I see it gives option to rollback to an older firmware after update. How is this practically implemented? Is the firmware OS partition separate from the user settings/config? I tried searching but couldn't info on how the disk…

Is it possible to change the interval of sending the Alert emails for new Firmware. Current, it's sending all 4 - 5 hours these Alert mails, if there is an update available. It would be enough, when these mails will be sent just once a week.

Hi, a SFOS 19.0.1 Firewall is sending notifications via mail and system log about new firmware today. They are much too frequent. Probably something has gone bad while you were pushing the firmware to new machines. When I logged on the notification…

We have a XG310 that is currently running 18.0.0 GA-Build354 and I had a few questions: 1- What is the GA version of firmware? In the release notes it mentions that some GA builds cannot run the latest version. 2- Is this even the correct firmware…

I'm just trying to get clarification on what constitutes a "full" number increase (v18 to v19, for example), versus a "half" increase (v19.0 to v19.5, for example). Trying to decide if we should be going forward with v19.0.x vs. v19.5.x. Is it just minor…

Hi, i have a bricked APX320 and Sophos doesn´t response to Support Ticket Requests within a in a timely manner, so i am currently on my own. The XGS Log shows for a few days .. [P52003XXXXXXX2] Corrupt payload. Device may have wrong key. MD5 of…

Is there any way to downgrade the AP Firmware 11.0.020 to 11.0.19 in SFOS * I asked sophos, but they where not able to give a solution yet.

Hi folks, just curios because there is nothing mention in the realese notes for 9.712: There were new releases for APX firmware ( https://community.sophos.com/sophoswireless/b/blog/posts/release-note-for-apx120-update-ap-fw-11-0-020 ) and for RED firmware…

Hi, My current Sophos SG125 version is 17.5.14. Can I upgrade straight to the latest one 19.0.0? or i need to upgrade 18.5.0 first?

Hi Community, is there an simple approach to get currently installed SFOS-Version from all partner-accessible customers? Central API does not offer query of central managed firewalls by now. Jumping through all central-customters usings central partner…

Hi; I have XG 310 devices working active-passive HA. There are too many RED devices, hundreds of rules and hundreds of address, MACs on this device. This devices are very critical for me and my company. For a long time, devices have been working…

There is a new AP Firmware 11.0.019 but I can't find release notes. https://community.sophos.com/sophoswireless/b/blog