When setting up a new firewall, we import O365 exceptions into the configuration. Is it possible to import all of the Office 365 exceptions into a firewall template? This is the documentation we normally follow to import the exceptions. Sophos Firewall…

I have an application, Parallels Access, that as part of its login process connects to different Parallels websites. I am getting the error "Blocked due to using client certificate" that then fails the connection, and I can't log in to the Parallels server…

Can anyone point me to XG/XGS configurations or exceptions designed to improve Google Docs performance?

Hi there folks, I am a new user to the firewall using it because I have many sites of my own and a lot of important data on my PC so after reading reviews I decided to use the firewall to protect all of it from brute force attacks and viruses but some…

Hi everyone, having some troubles here - running Sophos XG Firewall. Running into a strange issue, GeForce Now is a new cloud based gaming service however, every time I try to access this behind my firewall it seems to have a connection issue. I've…

Hello everybody, Even though I apply exclusion settings for some websites, ssl is getting blocked in tls part. I have given all permissions to the relevant website. When I check the policy test section, it shows allow, but I couldn't understand where…

Hey, We got our firewall setup as if you don't have sophos endpoint agent installed you don't have internet access. The problem is : you can't install sophos endpoint agent if you don't have sophos endpoint agent installed first because having sophos…

Hello, i installed yesterday the firmware. After that i was faced with following issue: In SSL Inspection i habve 3 rules in the following order: 1. Exclusions by website 2. a rule with no decryption enabled from LAN with the Range of Smartphones…

Hello, I’m seeing that our Sophos XG firewalls are blocking M365 install and updates. What is the best way to push the M365 exceptions out to all firewalls? We currently have about 25 XG firewalls. I found the article Sophos Firewall: Configure web…

On a XG(S) Firewall the default exception rule "Legacy HTTPS Exceptions" is not in regex notation. Example: When you enable this rule, not only dropbox.com is not decrypted, but also for example secure-dropbox.com People with bad ideas can register…

Hello, At work I have a situation that Sophos Support has been unable to resolve. We use Addigy as our RMM for Apple devices, to have remote connections it uses Splashtop. We have not able able to add sufficient exceptions or maybe I am doing…

Hi, today we're facing something new: issues when rolling out the Sophos Endpoint to Mac Books. Windows Endpoints: no problem. They fail to install. Workarounds like https://support.sophos.com/support/s/article/KB-000044045?language=en_US were unsuccessful…

Hi, We recently deployed a couple of XGS107w units (SFOS 19.0.0 GA-Build317) and have been unable thus far to configure them to allow client devices to connect to ESET servers for updates and LiveGrid. The only filtering enabled on these routers are…

I have a situation, that I must admit, has me quite confused. When using a commercial VPN server (TorGuard) I could not figure out why I was only getting 4% of my TCP connection download speeds when using a UDP connection. I finally figured out that…

Hello, I need to create a authentication exception in XG for the webproxy. There is one internet rule, that is applying a webpolicy, this rule requires authentication. Additionally in the webpolices, users are also configured. Webproxy configured within…

I've continued this post in "Looking at awarrenhttp_access.log for FQDNs" as I was having problems doing that, and through that post I found a domain that pointed me in the right direction, but is still ongoing in trying to fix the issue with Parallels…

hello I have an xg210 and im trying to allow the activation of office 2021 i added all the urls in the web exception , and gave allow all to a specific ip to test , still it is not working nothing is shown as blocked in the logs edit : when…

Hi all. I'm running Sophos XG Home Edition ( SFOS 19.0.0 GA-Build317). Whatsapp Calls are being blocked, I have no Web Policy or Application Control being used by Firewall rule. Any services are allowed from LAN to WAN. Can't see that anything…

Hallo, ich versuche gerade die Software AGENDA upzudaten, aber leider sagt mir die Software: keine Verbindung zum Internet...ich habe aber Internetverbindung. Die Beschreibung in der Agenda Hilfe ist auch nicht wirklich aussagekräftig: hier mal der…

Hello, we bought new UniFi Cloud Key Plus and firewall is blocking trafiic to the internet. Do you have some exceptions which is working? I tried following rule: But it is working only for caching AP firmware and not for UniFi OS download and Network…

Hello friends, I have a question i hope that can help me. I have a web filter policy to Video Hosting category. It works fine, but now i want to allow youtube access, i made the exception following this steps: Login to Firewall Web Admin > Click…

Is there a way to import the O365 exception file to the firewalls via Sophos Central? The tar file is usually imported from the Import tab in the backup/Firmware section of XG GUI which is not available in the sophos central thanks SC

XGS4500 (SFOS 18.5.3 MR-3-Build408) Since new this device has duplicate Exceptions (example below), there are 5 of them. There is what looks like a factory one (no delete option) and a second one with 'Original' After the name. I cannot delete the one…

Microsoft lists all their endpoints and has a service that publishes these. They have an API to get the latest list. I wanted a way I could update objects in my XG/XGS firewalls with these endpoints as objects. This isn't build in by Sophos so I wrote…

We are migriting SG to XGS and one missing feature is that we have to add networks to E-Mail Exceptions. E. g. we often had problems using greylisting with O365 or Google-Mail. They have lists of networks that should be excluded in the greylisting. The…