• VPN installation on Employee Personnel Mobiles

    Youcef Rahmouni
    Youcef Rahmouni
    Hi Community, Recently the some employees asked for vpn remote access from home to certain applications in our company data center via their personnel mobile phones, is their any solution to check the security of that device ( per ex: is their any…
    • over 3 years ago
    • Sophos Endpoint
    • Discussions
  • Process access restriction

    itsang
    itsang
    A crash occurs because the sophos program accesses the DLP process before the DLP program process protection function is activated. I want the sophos program to slow down access to DLP folders and processes. Please tell me how I really want to…
    • over 3 years ago
    • Sophos Endpoint
    • Discussions
  • Ich sehe bei den vielen Sophos Endpoint Produkten nicht mehr durch, kann mir das jemand erklären?

    Robert Müller
    Robert Müller
    Hallo Leute, ich habe mal eine Frage zu den Sophos Endpoint Produkten. Wir nutzen in der Firma Sophos Central dort gibt es im Punkt Endpoints die Unterscheidung zwischen Clients und Servern. Was ist jedoch nicht verstehe ist folgendes: Bei den Servern…
    • over 3 years ago
    • Sophos Endpoint
    • Discussions
  • brew upgrade failed on macOS BigSur Error: Interrupted system call

    Sophos User3967
    Sophos User3967
    We have more and more laptops having 'Error: Interrupted system call' while run brew upgrade on macOS BigSur. I switched off Real Time Scanning > File on Sophos endpoint, then enduser could do brew upgrade successfully. Since Real Time Scanning…
    • over 3 years ago
    • Sophos Endpoint
    • Discussions
  • Policies Update Management

    PaLmd
    PaLmd
    Good morning, In the "EndPoint Update Management" protection section, what do you mean, scheduled EndPoint updates or Scheduled updates of the system on which Sophos intercept X is running the EndPoint. Thanks
    • Answered
    • over 3 years ago
    • Sophos Endpoint
    • Discussions
  • Data Loss Prevention

    PaLmd
    PaLmd
    Good morning community and thanks in advance. While testing and testing the potential of sophos EndPoint protection, in the Data Loss Prevention section of the enpoint policies, I cloned the base policy and started working with a new cloned policy.…
    • over 3 years ago
    • Sophos Endpoint
    • Discussions
  • Is there a centralized place to manage all my Sophos Central Policies (Endpoints/Users/Servers)?

    JordiPa
    JordiPa
    All of our users (AD) can work with any endpoint server or computer, through remnote desktop or Citrix, all of them are protected throught Sophos Intercept X. But I don't know if there is a centralized place to manage all my Sophos Central policies without…
    • over 3 years ago
    • Sophos Endpoint
    • Discussions
  • Surface Go 2

    briesa0
    briesa0
    Hey What do you guys thinks about running Endpoint Advanced/Intercept X on the Surface Go 2 (the one with the faster Intel processor/8Gb Ram)?? If it lowers performance too much, I might just have to use Sophos Home alongside XG Fullguard Plus.…
    • Answered
    • over 3 years ago
    • Sophos Endpoint
    • Discussions
  • Finding out to which Sophos Central account an endpoint is connected to

    Ziyaad Alawie
    Ziyaad Alawie
    Hi All For some reason one endpoint has been connected to the wrong Sophos Central account due to mistake. Without trying to go through all the Sophos Central Dashboards to find out where the Endpoint is connected to, is there anywhere on the endpoint…
    • over 3 years ago
    • Sophos Endpoint
    • Discussions
  • Real time protection disabled on Mac OS endpoint

    Owen Brearley
    Owen Brearley
    2 of our Mac OS endpoints are showing the same high severity alert. Both of these were installed by the end-user using an installer and instructions that we provided for them. I'm wondering if they failed to give Sophos the correct security permissions…
    • over 3 years ago
    • Sophos Endpoint
    • Discussions
  • System.IO.IOException: Pipe is broken

    DrewbleIT
    DrewbleIT
    Starting Dec 21st we started seeing a tremendous amount of errors on both our Server Infrastructure and Endpoint devices. This created issues with certain .NET related applications on end users workstations that required restarting various applications…
    • Answered
    • over 4 years ago
    • Sophos Endpoint
    • Discussions
  • Email notification - Endpoint not up to date

    Jonas Anslinger1
    Jonas Anslinger1
    Good day, I'm searching for a possiblity to get an email notification (to administrator account) when a sophos client is not updated since a specifc period of time. E.g. Email: Client NB-01 is out of date since 14 days. Is that possiblity given? Can…
    • Answered
    • over 4 years ago
    • Sophos Endpoint
    • Discussions
  • Update location changes do not persist

    Jelko Seiboth
    Jelko Seiboth
    Hello everyone, we've got some endpoints which are not connected to the local network of our company the whole time. To make them able to update I've changed the Update location for Sophos AutoUpdate by editing the AllowLocalConfig line in file %ProgramData…
    • Answered
    • over 4 years ago
    • On-Premise Endpoint
    • Sophos Endpoint Software
  • Sophos Central- Sophos Central Windows Endpoint and Server Core Agent 2.10.8 has been released

    Shweta
    Shweta
    Hi Community, The following is being released to Sophos Central Windows Endpoints and Servers: Core Agent v2.10.8 Update components are: Sophos AutoUpdate updated to version 6.6.386. Sophos Endpoint Defense updated to version 2.2.5…
    • over 4 years ago
    • Sophos Endpoint
    • Release Notes & News
  • Cant install Kali Linux WSL, Sophos blocking it

    StevenPowell
    StevenPowell
    Hi all, I am trying to install Kali Linux from the Microsoft Store on Windows 10 20H2 but it is being blocked by Sophos as a PUA (due to the nature of the apps it uses). is there a way to allow install and use of this without Sophos scanning it? can…
    • over 4 years ago
    • Sophos Endpoint
    • Discussions
  • Extraction failure trying to install Intercept X

    jeanleles
    jeanleles
    We tried to install Intercept X on some client workstations and the error below is displayed: "Installation failed. Failed to extract the installation package." The user has an administrator profile. In the logs it presents the following lines: 2020…
    • Answered
    • over 4 years ago
    • Sophos Endpoint
    • Discussions
  • File Restoration Failed

    William Gonzalez
    William Gonzalez
    Hi All, I have a user that has been getting the attached message from the Sophos Intercept X Endpoint agent. I've searched for the file and it does not exist within the computer and when I access the Sophos central portal for any logs/events registered…
    • Answered
    • over 4 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos Endpoint Installer - Installation failed. Could not download software.

    Jonathan Dunnett
    Jonathan Dunnett
    We have attempted to re-install Sophos on one of our endpoints, but during the install process, it fails saying it could not download the software. I have cleared out the files under \ProgramData\Sophos, run sfc /scannow and cleared out old/duplicate…
    • over 4 years ago
    • Sophos Endpoint
    • Discussions
  • Is there a way to know what date an endpoint was installed, from sophos central?

    Sophos STH
    Sophos STH
    I want to know the date the endpoints were installed on the computers to determine if any of the protected computers suffered any changes
    • over 4 years ago
    • Sophos Endpoint
    • Discussions
  • Intercept x with EDR

    madisonhansen
    madisonhansen
    Hello everyone, I've just used the Trial version of Intercept X with EDR. But when i tried to Download the Endpoint Installer for Windows it seems like there is something worng as you can see in the Picture. Please any help.? Thanks.
    • Answered
    • over 4 years ago
    • Sophos Endpoint
    • Discussions
  • Reboot required but computer keeps being protected

    Giu
    Giu
    In my company we have several servers and to reboot them we need to schedule the operation long time in advance. When Sophos updates an Endpoint; appears a message saying more or less Reboot required but computer keeps being protected Now I would…
    • Answered
    • over 4 years ago
    • Sophos Endpoint
    • Discussions
  • Introducing the new Threat Analysis Center

    StephenMcKay
    StephenMcKay
    To simplify the experience when reviewing and analysing Threat Cases we are making changes to where Threat Cases are accessed in Sophos Central. A new Threat Analysis Center can be found in the main Overview section of Sophos Central and this new area…
    • over 5 years ago
    • Sophos Central
    • Release Notes & News
  • No iniciado: Sophos Network Threat Protection

    Juan Cordova
    Juan Cordova
    Buenas a todos, resulta que monitorizando el Sophos Central de un cliente, tiene como "no iniciado" el Sophos Network Threat Protection, e igual pasó en mi computadora. La única solución que pude darle (en el mío)fue iniciar el servicio en cuestión desde…
    • over 6 years ago
    • Sophos Endpoint
    • Discussions
  • [Sophos Notification] Advisory: Sophos Central Customers intermittently unable to login into their Sophos Central Admin Dashboard

    Adithyan Thangaraj
    Adithyan Thangaraj
    Hi All, While attempting to login, some customers may encounter an issue with no page movement. When the username and password is entered and you click "Sign In", nothing happens and you are not logged in. Some customers have also reported devices…
    • over 6 years ago
    • Sophos Endpoint
    • Discussions
  • [Sophos Notification] Advisory: Sophos UTM Live Connect system planned maintenance on October 23rd and October 24th.

    FloSupport
    FloSupport
    Hi Community, [Update]: Planned maintenance has been successfully completed. Application and database availability confirmed by development and CIS. Advisory: Sophos UTM live connect system planned maintenance. This will occur at the following times…
    • over 6 years ago
    • UTM Firewall
    • (Read-Only) UTM-Managed Endpoint
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