Hello
I have an Endpoint Central Server. I started migration 4 month ago. Today I can't log into the Migration Tool to see how many computers are in the old state.
I got this error.
Central Migration tool say Unknown login error . See log for more…
Is it possible to install Windows endpoints with parameters so they are automatically added to the correct group in Sophos Central?
Or even better, can I automate this process by Endpoint host name matching defined characters?
The Central groups have…
Hi,
When SSL/TLS protection is activated from Sophos Central > Endpoint Protection > Base Policy, I encounter problems to access Public Administration/bank/taxes sites. I know that it's because it is not possible to decrypt their traffic. So I use exceptions…
Hello! New to this forum.
We have the Sophos Agent here on all of our servers. I need to use the agent to scan a single file on the CLI and output whether or not it is infected. I need to do this in C# that's why I was looking for the CLI app. But I…
Hi all,
Our Update Cache running on Windows Server 2019 last updated successfully at 2024-01-27T22:43:38.408Z and has been failing since.
It was running LTS 2023.0.0.2 but the issue continued after upgrading to FTS 2023.1.2.10.
I installed a new…
Hi all. we are experiencing issues with QUIC. New sites are using QUIC and this is stopping inspection and web control. We have fixed the issue with Chrome, but many of our global users use Safari. QUIC is baked into Safari and therefore no option to…
We've got several computers that have endpoint installed on them and all green ticks. However they are not listed in the Sophos Central portal. It's possible that someone has used an installer for a different Sophos tenant to ours, but there appears no…
Hi,
today all our clients (Windows 10 22H2) failed to Update Sophos Intercept X:
in the Log:
Sophos File Scanner v1.11.3.879 konnte nicht installiert werden.
Does anyone else have the same problem or does anyone know where I can get more…
Hallo zusammen,
wir haben aktuell seit heute morgen das Problem, dass Updates für den Filescanner mit einer Fehlermeldung (sh. Betreff) abbrechen bzw. nicht installiert werden können.
Im SophosUpdate.log ist folgendes zu sehen:
2024-02-07T07:34…
Hi
We have a standard Windows 10 IoT Enterprise LTSC image installed with Sophos Intercept X client installed.
The image uses the uwfmgr write filter and when we enable it some of the Sophos services fail to start. Any advise please and is there…
I've exactly the same issue than in this post:
https://community.sophos.com/intercept-x-endpoint/f/discussions/136947/uninstallation-failed-update-is-currently-in-progress?ReplySortBy=CreatedDate
I've tried deleting the registry entry from this…
Hi,
Our client is having endpoint and server with XDR, Please let us know if there is a query or report available for User password failed attempt on Windows MAC and Linux systems.
Also is there an option for sending an alert for this to central…
https://intelix.sophos.com/report/0193e2da226c4e748d1eea2314d5219f/static/url
Hello, I am migrating and cleaning up our website Spectrum for Living and have run it through all the tests possible and believe that due to previous poor hosting, it is…
Hello,
We are suddenly getting this error when running the installer on 2012R2 servers, we have not seen this on other OS'
"License is not valid.
You are not licensed to install any products provided by this installer on this computer. check your…
Hi, I'm facing a issue that delay around 2 mins to get internet access even the WiFi shown connected. This issue happens after install the Sophos Endpoint. Anyone facing the same issue like mine?
Hi,
If I want to install the inplace auto upgrade from W10 to W11, it is blocked by Sophos without any notification. If I stop the HitmanPro.Alert service, the upgrade works. My invocation is as follows: setup.exe /auto upgrade /priority normal /noreboot…
I created a Threat Protection Policy and enabled Deep scan and Scheduled it for only one file server.
Today, I'm trying to find the log of the scan and see if it deleted or quarantined anything. Where can I find this?
Hello, I need help to uninstall the Sophos software from my laptop. I deleted the laptop device from the online Sophos account, because the installation did not complete correctly.
Now, when I try to uninstall it, I have this error message "Tamper protection…
All 4 are either Old Servers we removed from the active list in central after uninstalling Sophos and turning them off for good or Servers where we never installed Sophos to begin with. All of them are no longer listed in our active directory and no longer…
Hello all,
Today I run SophosSetup.exe as administrator, the network is internet , but the installation failed (prompt: Failed to extract the installation package).
i tried many times , it still failed, anyone who knows why?
Dear All,
Hope you are all doing well.
I have a question regarding AMSI Sophos Protection. Is it okay to turn off AMSI logging? Turn off AMSI logging to resolve compatibility issues – Sophos Home Help
Since we upgraded our workstations to Windows…
Yesterday the first client updated it's MacOS to Sonoma 14.3.
Since then it has no heartbeat on our firewall.
All Sophos services up and running.
Agent 10.5.1
The user is connected with SSL VPN. He was before the update (with heartbeat!) and is…
Hey there.
I know this question has been asked a few years back, but i hope there is an update to this.
I deployed Sophos CIXA on my PC and it started automatically deleting some of my trusted software i use as a network technician.
The files…
Issue with Sophos Endpoint Intercept X Advanced for Server on Windows Server 2022 HyperV Guests
Hypervisor is also Server 2022 host running Sophos Endpoint Intercept X with all the recommended HyperV exclusions in place.
The guests VMs get ridiculously…