• Application Control - IRFANVIEW not working

    Ricardo Hartzenberg
    Ricardo Hartzenberg
    Hi, the following app IRFANVIEW is part of the app control list but when i select for it to be blocked, the endpoint still allows the application. can this be looked into thank you.
    • 8 months ago
    • Sophos Endpoint
    • Discussions
  • Endpoint Detection Exclusion Query

    ptho
    ptho
    Hi Sophos, We are receiving what we believe to be false positives with a piece of software at use in our ogranisation. This software is triggering an event on the affected device for 'DynamicShellcode'. I understand that I can go to this device…
    • 8 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos Endpoint URL sperren

    andra2
    andra2
    Hallo, ich möchte eine bestimmte URL in unserer Endpoint Protektion sperren. Unter der Endpoint Protection - Website-Management habe ich die URL hinterlegt und in den Richtlinien als blockiert hinterlegt. Diese funktioniert auch bei Domains wie…
    • 8 months ago
    • Sophos Endpoint
    • Discussions
  • Defender for Identity Equivalent

    DavidGorman
    DavidGorman
    We had some reps in to talk about moving from Sophos Intercept X XDR to Defender P2 (or the full E5 security stack). What I really was impressed with was Microsoft Defender for Identity. We're a hybrid org with accounts in AD and synced to Azure.…
    • 8 months ago
    • Sophos Endpoint
    • Discussions
  • Yealink WPP30 (and Yealink RoomCast) and Sophos Intercept X Advanced with XDR

    Jaakko Herttua
    Jaakko Herttua
    Hello! Our Windows 10 laptops not connected Yealink WPP30 and RoomCast. C an someone advise where the problem is?
    • 8 months ago
    • Sophos Endpoint
    • Discussions
  • Cloud account expired, cannot disable tamper protection macOS

    leo pickford
    leo pickford
    Hello Sophos, I'm stuck, unable to remove Sophos from macOS. (tamper protected) I had, 'Cloud Sophos Intercept X license for Servers and Endpoint' Licenses expired earlier in the year. Foolishly I forgot to disable tamper protection before the licenses…
    • 8 months ago
    • Sophos Endpoint
    • Discussions
  • Prevent ZTNA installation on newly added clients

    Philipp N.
    Philipp N.
    Hi everyone, I am currently testing ZTNA on a specific device with a specific user where I had to activate ZTNA manually. But my colleague who is responsible for rolling out new clients via our software management reported that if he now rolls out a…
    • Answered
    • 8 months ago
    • Sophos Endpoint
    • Discussions
  • Instalation fails at stage 2

    CarlosLS
    CarlosLS
    I am trying to install Sophos in a new computer but when i execute the command the logs shows the stage 2 failed, seems it is unable to reach aws hosting sophos. The same cmd command and installer worked fine in other computers, I am not sure about…
    • 8 months ago
    • Sophos Endpoint
    • Discussions
  • How long does it take a device in a Device encryption Policy to be encrypted?

    Alberto Solano
    Alberto Solano
    How long does it take a device in a Device encryption Policy to be encrypted? I've created a policy for device encryption and added a pc to that policy. How long before the device will start the process of asking for the encryption setup? I've restart…
    • Answered
    • 8 months ago
    • Sophos Endpoint
    • Discussions
  • Feature Request: AI In Web Control Policy & Granular Warning

    Eric Meinders
    Eric Meinders
    As the title states, this is somewhat concerning this hasn't been rolled out yet but there doesn't appear to be any sub category for AI/GPT usage in web control policy. AI usage is becoming increasingly prevalent for businesses, while also becoming increasingly…
    • Answered
    • 8 months ago
    • Sophos Central
    • Discussions
  • Allowing application by sha256 in Sophos Central

    Nikolaos Zisis
    Nikolaos Zisis
    Hello Everyone Can i allow an application using the sha256 in Sophos central, is it possible, client using intercept x with XDR. Can you please help?
    • 8 months ago
    • Sophos Central
    • Discussions
  • List of blocked translators

    Thomas Wildgruber
    Thomas Wildgruber
    Servus Community, is there a current list or white paper listing all currently filtered translators who are blocked by default in End Point Protection with the Web Filter 'Translators & Proxies'? I'm particularly interested in whether the website of…
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos Central Application Control Policy does not verify user

    Ken Lux
    Ken Lux
    Hi, I am setting up application control with Sophos Central, and ran into a few problems that have clumsy workarounds, but one that I don't know how to workaround is this. Sophos Application Control only looks at the currently logged on user to determine…
    • 8 months ago
    • Sophos Endpoint
    • Discussions
  • Lockdown while saving MS Office mail attachments on share: C:\Windows\SysWOW64\rundll32.exe

    LHerzog
    LHerzog
    Users received legitimate word files via Outlook. When received they opened and edited the attachment directly (explains the AppData\Local\Temp\NDFCE93.tmp filename) an then while then saving the file on the Windows Server SMB file share, their Sophos…
    • 8 months ago
    • Sophos Endpoint
    • Discussions
  • Tamper Protection - uniform password?

    FH1983
    FH1983
    Hello, is it possible to set one "Master-Password" for the tamper protection of all user/clients? Greets Frederik
    • Answered
    • 8 months ago
    • Sophos Endpoint
    • Discussions
  • How to set exceptions in Threat Analysis Center

    Aphrodite
    Aphrodite
    Hello everyone, I have a question about the creation of threat exceptions. Suppose I have the following message in the centre. How can I set an exception there so that it can be ignored? Can anyone give me a tip? Thank you very much!
    • Answered
    • 8 months ago
    • Sophos Central
    • Discussions
  • planned rollout of Server Endpoint v2023 2 ?

    LHerzog
    LHerzog
    When will the new Windows Server Endpoint version 2023.2 be rolled out? It has been announced some time ago (The release of Core Agent 2023.2 is currently on hold due to unforeseeable issue & we're releasing Core Agent 2023.2.1 on Feb 01 which would…
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • WIN-PROT-HMPA-MALWARE-CRYPTOGUARD

    Silvio Bittner
    Silvio Bittner
    Hello Community, This message appears on a file server, with the associated IP address that is said to have carried out the attack. CryptoGuard detected a ransomware attack from 192.168.X.X (client ip) The client shows the same thing, but nowhere is there…
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • Device is not encrypted: BitLocker Hardware Test has failed on the computer

    LHerzog
    LHerzog
    We're seeing that issue on several new computers. I cannot find information about the error "BitLocker Hardware Test has failed on the computer". Is this a known issue? HP EliteBook 640, Intel 13th Gen. These errors are logged every day in Central…
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • C:\Windows\System32\SophosED\SophosED.dll is either not designed to run on windows10

    Parag Shukla
    Parag Shukla
    Hi Team, Some of the users have started to complain about the error after system restarting they are getting (C:\Windows\System32\SophosED\SophosED.dll is either not designed to run on windows 10 22H2 ). I am attaching the screenshot for more info…
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • Apple Mac 802.1x wired Certificate registration failing - provider rejected new flow TCP

    LHerzog
    LHerzog
    We're trying to let Mac Endoints retrieve their 802.1x machine certificate for wired connection from AD domain controllers. Sophos EP is installed. This is always failing. We're suspecting Sophos EP is not letting the mdm extension successfully connect…
    • Answered
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • Error de instalación

    Mauricio Sanchez Sabogal
    Mauricio Sanchez Sabogal
    Buenas tardes Amigos Tengo el siguiente error en la instalacion, creo que ya he crrado reglas en el firewall con direcciones FQDN para las conexiones Fullscreen EEROR COONEXION.txt Download + umask 077 + echo 'This software is governed…
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos Installation failed

    Chimber De Leon
    Chimber De Leon
    Hi, I have trouble on installation of sophos, installation not continue because of error. Is there any solution for this? thanks ...
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • WIFI issues with Dell WiFi 6 ax201 Driver

    Dezi
    Dezi
    Sophos endpoint leads to no internet connection through wifi. This behaviour was noticed only on one pc in the organization at the moment. This device gets a correct IP address in DHCP mode, but is not able to navigate anywhere. When trying to ping…
    • Answered
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • sophos hitman pro alert und borland delphi debugging extrem lamngsam

    mwe_tt
    mwe_tt
    Moin, Seit ca.14 tagen haben wir massive Performance Probleme beim Debuggen unserer Anwendungen mit Borland Delphi. Jeder einzelne code Schritt dauert bis zu 2min. Variiert sehr stark. Im Hintergrund scannt hmpalert.exe die kompilierte exe (ca 130MB…
    • Answered
    • 9 months ago
    • Sophos Endpoint
    • Discussions
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