Looking at the release notes for 8.10: Virtualization platform support. The SafeGuard Client only supports VMware Workstation and Player as virtualization platform. All other platforms like VMware ESX/ESXi Server, Microsoft Virtual PC, Microsoft Hyper…

Hi All, Overview SafeGuard Enterprise 8.10 has been released today. It is available in the product download section on Sophos.com now. Applies to the following Sophos product(s) and version(s) SafeGuard Enterprise version 8.10.0.323 Release…

For secure communication with one of our customers we need to comply with the two following conditions. Is this possible on the Sophos UTM SG450? - Validate certificate ( There should be a check when sending email using TLS that there is a trust with…

Hi I am not able to locate Encryption indicator registry key for window 7 /8 or 10 OS. FYI I have client version 6.1 for end points and server side Safe Guard v.7 Using register , how can I confirm if the drive is encrypted ? Thanks, BZ20…

Hi I have problem about icon file. When I have to encrypt file via application based encryption or manual encryption, The icon of file not change encryption icon. How can I solve this issue? Thank you.

Hello as HelpDesk I have to do all recovery things in Sophos but unfortunately first time when I wanted to do C/R recovery I can't find the key, it's empty as you will see in attached image.Unfortunately windows failed to boot so it is impossible to login…

Hi I was wondering if it is possible to encrypt drives of end users without any use of password? With bitlocker you can encrypt drives with SID instead of password. Is it possible to encrypt drives with Sophos Safegurd the sameway? Thanks

So. I've never used AD Before, and we now have a fake AD. I've managed to manually install Safeguard Enterprise on Win7, Win10 and OS X But to install it automatically I need to I think use a Group Policy. So I need the software somewhere visible…

Hello, when using SPX Encryption on SG UTM with SMTP profile mode, it is possible to use different SPX templates with each SMTP Profile. When using two SMTP Profiles with different SPX templates, both with password setting "generated and stored for…

When a mac is prompted to encrypt the end user has a postpone button to click. Is there any way disable the postpone button? Can the postpone button have a deferral? Can you trigger the prompt on demand via a script? Thanks

Hi all, We changed our Encryption dashboard in Sophos Central a little while back and would love to get your feedback on it. How does it compare to the old dashboard? Is it easier or more difficult to use? Please post your comments here. Cheers, Dan.

Dear Comunity, i have problem on our UTM, we start using PGP in our company but one partner send us his public key which we cannot import, i try that key in Enigmail in Thunderbird and can be imported is not corrupted, but on UTM interface after import…

Hello, First i would like to state that i have tried to follow older threads on this issue but they did not resolve my problem. Also they refered to old versions of Safeguard so i opened a new thread. I am testing on our domain and have successfully…

Hi, We are testing the Device Encryption in our network, we are facing some issue we are enabling the device encryption in a system and after encryption, we remove the HDD from this system connect to another computer to check it works or not that…

I've searched around but seems issues only affected on older version of SGN....ours is 8.x 1) Dell Latitude E5270 - 0xc000000f. Stuck at pre-OS, not sure if disk @ volume is encrypted.. 2) Lenovo X240 - 0xc000098 Same as above...stuck…

Is Sopos also offering a tool for steganography, (specifically the ability to hide in Video production )

Hi all, I'm trying integrated AD with SafeGuard. I used Application-based File Encryption (synchronized encryption). I see SafeGuard apply policy for each OU in AD. But with sync-encryption all of OU in AD will use only root-synchronized-key to…

Good Afternoon Have spent the last week or so testing Sophos Central Encryption and just had a quick question. If an Encrypted device fails to boot into Windows (TPM + Pin Authentication), how would we be able to obtain the data from the already encrypted…

Good Afternoon I'm receiving an error when trying to configure Encryption on a HP Probook 450 G4 that is shown in the following KB: community.sophos.com/.../124400 The laptop is currently in Legacy mode running Windows 10 Pro. I've looked in TPM…

Hello, I'm looking for some resources or even a quick run down of how user management works when we have a PC managed by Sophos Safeguard and using Windows 10 bitlocker encryption w/ TPM (currently, no PIN). I get how it works with POA and the documentation…

I am currently using Sophos Safeguard v8.00.0.251 and am receiving the following message.. Windows 10 1709 x64 HP EliteBook 850 G4 Bitlocker Could Not Be Enabled "The Bitlocker encryption key cannot be obtained from the TPM Module." The following…

Is it possible to rename a laptop that already has Sophos installed on it? Will it show in the console as the new machine name? What is the best practice for renaming machines with Sophos? Version SGN 8 used. Thanks for your time.

Hello We're a business with over 400 devices and we're currently looking into methods of Encryption, we've stumbled across Sophos Safeguard Encryption and we have a couple of questions: Does it require Bitlocker? If so does this have to be enabled…

We have recently implemented SPX on the UTM, running 9.505-4. The encryption is working fine on emails and sending and arriving OK, but if we add an attachment to the email then it is removed by the time it arrives with the recipient.

Hi there - I have removable media encryption enabled in 'File Based' mode, as i need SG Portable for devices - this is working well. My question - Are passphrases linked to the USB stick, or the user that encrypted it, or the key it was encrypted…