I have identified a problem with Sophos Encryption, and I need to do a validation before bringing it up with Support as an issue. I can run a powershell command (as seen below) to find the encryption status however it doesn't tell me that it was Sophos…

Hi, On 9th August, I performed some testings and deleted my personal SMIME cert from External S/(MIME Certificates in Central to check the signing/ecnrypting again. After sending a singed email to my work address, i realized, that Central is not extracting…

Hi, Besides the fact that there is a ticket open already: Is anyone here using S/MIME certs with public CA in Central Email and have customers receiving empty signed or encrypted meeting requests in their Outlooks due to the fact that these are Signed…

Hi I'm using the attachments encryption, so the other side gets html file, and he need to enter password to open. How can I sent the password to a lot of recipients, more than 100? Today I'm sending via SMS or WhatsApp. Shay

We have recently switched over the to Sophos Portal Encryption for our secure emails. We send many of our clients emails securely through this portal and it has been great so far, except for when it comes to password troubles. Sometimes these clients…

Good morning, I would like to start by saying that I have always favored all the programs created by Sophos, I am also a Certified Technician and my company is a Partner. But we are facing a big problem, a big disservice, we are already followed by…

Hello, In our company, we have a policy of encrypting PCs with Sophos Encryption. Everything was going smoothly until last week. The PCs were initially encrypted with BitLocker in AES 128 by Windows. Consequently, I disabled the encryption, and then…

Hey Folks, we are evaluating Sophos Central E-Mail and experiencing issues with incoming S/MIME signed e-Mails. The Signature is getting invalid, and our security appliance cannot validate the signature/certificate anymore. E-Mails not routet via E…

We have moved one customer to Sophos Central Email Gateway. Since then all valid signed emails arrive at the customer's server as untrustworthy. Sophos Central Email Gateway apparently makes changes to the emails in such a way that it invalidates…

I'm using the recommended Sophos Settings, I changed it to Manual to look for smime.p7s and its not listed so I changed it back. I made a keyword rule for smime.p7s today and set to log and to continue processing, but I am not sure if the Attachment…

Can we put multiple subject line tags or is it limited to to just one tag? Right not we have secure: on this field but would like add another one. Thanks

How can we setup our email encryption to have a flag or an icon that will identify the email as encrypted when looking at the sent items folder? Our old encryption program has a padlock icon next to the encrypted email that quickly tells us that that…

Dear community, in our Sophos Central administration we noticed since 10.02.23 in EMAIL SECURITY, that Sophos migrated the SMIME policies for users, grouops and domains to a new section / category. since 10.02.23 the SMIME policies do not work any…

hello, we have S/MIME activated. But for some recipients we want to use web portal encryption. We tag the subject line with web portal encryption, but the mail will still be encrypted using S/MIME. will sophos include an order of which encryption…

Hello all, Our company currently does not offer the portal encryption and uses the standard push encryption. Does anyone know if the Portal Encryption allows users to send Encrypted emails internally? Or can anything be changed to allow the end users…

Dear Support Team, can you please change that? This is the only reason why I still need to run SG as a virtual machine

Good day, I am currently testing Sophos Central Email Advanced. I want to allow users to do the following: 1. If S/MIME is available - to encrypt messages fully automatically via S/MIME. 2. If S/MIME is not available - to send unencrypted messages. 3…

The end user guide for receiving Secure Messages ( https://docs.sophos.com/central/Secure/Help/en-us/central/Secure/concepts/EncryptedPdfMessages.html ) tells the recipient several times if they have issues, to contact the organization (us) sending the…

My organization would like to test this before implementing; can you switch between web portal (Pull) and Push encryption? Will this adversely affect anyone who has received a secure email using the push method prior to the change? Is there any documentation…

Hello: Is Sophos Email Encryption works with Exchange 2010? Is there any Add-In for clients running Outlook 2016? With Sincere Thanks, Baldwin

I've managed to download and deploy the O365 plugin XML after all. Now, when I hit the "Encrypt Email" button, the recipient just receives the email in plain. The encryption does seem to trigger however when using the Subject Line Tagging mechanism…

This Does not seem to encrypt the response email from the recipient. Is this in the roadmap to fix? I am looking to replace our home grown secure email and being able to encrypt the entire conversation with each back and forth message.

I’m testing the Email Encryption (EAP). Encryption by subject line tag is working fine. I installed the O365 Add-in with xml manifest file via the Admin Center. Now I'm trying to use it but it never stops processing the Send Securely request. Has anyone…

Ive just joined the Sophos Email Encryption EAP, ive enabled Email encryption on Sophos Central. But the link for the Office 365 Outlook plugin doesnt work, has anyone managed to download the plugin?? Thanks

We have a client who has been using the Sophos Safeguard Encryption with the Outlook ad-in for encryption to send and received emails over the past few years. Once Safeguard goes EOL and we have to migrate to another product.....are there any concerns…