• blocking countries from trying to relay our exchange server, same time keeping them from email us

    leo hamel
    leo hamel
    Hi all I see a lot of relaying attempts from specific country every day, i am tired of adding the new IP everyday to the firewall rule since they use a new IP every time I can make a NAT for this country to re direct their request to fake server specifying…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Email Exception source networks

    marcus33241
    marcus33241
    We are migriting SG to XGS and one missing feature is that we have to add networks to E-Mail Exceptions. E. g. we often had problems using greylisting with O365 or Google-Mail. They have lists of networks that should be excluded in the greylisting. The…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Email address(es)/domain(s)

    JeffCooper
    JeffCooper
    Hi, On our XGS, I'm trying to figure out the purpose of "Email address(es)/domain(s)" under Email > Address groups. At first I thought it was a way of explicitly listing spammers, but our own domain is listed there, along with Premium and Standard…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • CEO Fraud with *.dee domain spoof

    Albeck
    Albeck
    Hi, no, this is not a typo. We just received multiple CEO Fraud attempts with our main xyz.de domain spoofed as xyz.dee! Xyz.dee ist not even a real tld: https://data.iana.org/TLD/tlds-alpha-by-domain.txt How (tf) can this mail pass the UTM mail…
    • over 2 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • [SFOS 18.5MR3] Poor spam detection after update to Sophos Anti-Spam Interface

    darnoK
    darnoK
    Hi everyone, I am setting up a separate thread as I did not receive any specific reply in other threads. The case concerns Sophos Anti-Spam Interface after upgrading from v18.5MR2 to v18.5MR3 and from v19EAP1 to v19EAP2. Before updating, antispam…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • eMail bounce after replacement of Firewall

    Christoph Reisbach-Sawinski
    Christoph Reisbach-Sawinski
    Good morning, we have made a backup of our old SG310, uploaded it to the new XGS3100. All settings were applied, however all incoming emails are marked as bounced and do not arrive at our local Exchange Server. The settings are 1 -1 to the old system…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Can you block all outbound e-mails from a certain adress?

    Jovan Gjorgjiev
    Jovan Gjorgjiev
    God day everyone. We have a certain e-mail address that we're 100% sure has been infected by a virus. The virus makes the address send spam mails constantly. And while they are being sent to quarantine before they are delivered, the load is still…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Benachrichtigungen werden nicht versendet - Email has been accepted by device and queued for scanning

    rs95
    rs95
    Hallo, ich habe die Benachrichtigungseinstellungen konfiguriert. Egal ob ich den integrierten Mailserver oder meinen externen Mailserver benutze bekomme ich die oben genannte Meldung und es kommt nichts an. Ich habe bereits in dem englischen Forum…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • block or check simple phishing links in emails

    Simon Walther
    Simon Walther
    Hello all, I have the Sophos XG solution in the company. But it seems that with the new firewall it is not possible to block or check simple phishing links in emails how can this be? That would be an incredible step forward. Many greetings Si…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XGS firewall and mail protection settings

    Patrick Law
    Patrick Law
    I had a SG210, running UTM 9 and was using it as a mail gateway for multiple domains to filter spam mail before the mails be re-directed to respective mail hosts. The SG210 is set in transparent mode. I replaced the SG210 with XGS2300, also in transparent…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos XG acting as Open Relay

    Dennis Braun
    Dennis Braun
    Hey Community, I´ve got a probleme which I don´t know how to fix, maybe some of u can help me! I´ve created a MTA on my Sophos XG 18 which receive and send Mails for my Exchange 2016. Now I have checked my mail flow and to my suprise mxtoolbox said…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos XG Mail Protection

    Dreamcatcher
    Dreamcatcher
    Hello Folks, honestly, I'm pretty disappointed with XG in the matter of its mail protection. The implementation is so rudimentary that I just wonder if we are the only partner on this planet dumb enough to sell mail protection licenses to our customers…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG 18.5.2 howto Skip TLS negotiation and verify?

    juergenb52
    juergenb52
    Hi, i need to Skip TLS negotiation for a email adress/domain. I already tried to add a FQDN-Host Entry like smtp.recipient.de and the IP-Host with the corresponding MX IP-Adress here. It´s still not working. What would be the correct setup? …
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Firewall in MTA mode not sending out mails

    EdmundSackbauer
    EdmundSackbauer
    hi all, since about a day, my firewall Home edition 18.5.2 is not sending out any mails anymore. It seems it cannot connect to the smtp servers of the domains it tries to send to. Oddly enough, I can telnet from the firewall advanced console into…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • mime type checking seems not to be working

    Peter-Paul Gras
    Peter-Paul Gras
    So i created the following entry in Protect > Email > File Type: However when i send a known malicious macro containing Word document it passes the FW. The anti virus scanner does recognize this and blocks the opening of the file. Any thoughts…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • enable/disable MTA SMTP debug at XG 18.5.2

    juergenb52
    juergenb52
    Hi, i found some information on enabling smtpd debuging. I want to know the command to enable debuging and disabling debuing for a XG 18.5.2 running in MTA mode. I have one mail receipient, where we can´t send any mails and i want to get more debug…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Bounced emails on our mail?

    Riccardo Magrini
    Riccardo Magrini
    Hi, I'm using our Sophos SFV4C6 (SFOS 18.5.1 MR-1-Build326). Everything works fine except for an bounce mails from/to our mail (supporto@.....) This emails is bouncing but I don't really know why..... Does anyone have a suggestion for me? thanks…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Outlook Add-in only 32 Bit?

    GernotMeyer
    GernotMeyer
    Hi all, is it true, that Outlook encryption plug-in is available only for 32 Bit Outlook? Actually nearly all new setups are done with 64 Bit! Can somebode please confirm?If true: when 64 Bit will get supported? Best Gernot
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Mass delete SMTP quarentine

    aribera
    aribera
    Hi, I need to know how I can mass delete my SMTP quarantine, as I accumulate too many pages in a short time and I can't delete page by page, it takes too much time. Is there any way to do this other than deleting pages of 20 emails each? Is it possible…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Mail Disk Space

    Marco Suhr
    Marco Suhr
    Hi, I have a bit of trouble with an Sophos XG 115 regarding the internal disk space in the mail-section. Currently running: SFOS 18.0.6 MR-6-Build655 (update to 18.5.2 MR2-Build380 is planned for tonight). Starting from yesterday I don't get any mails…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Blocking TLD in XG firewall Email

    Joedy1
    Joedy1
    Hi I came across several discussions that have been locked but not answered. How do you block a TLD in the XG firewall as you could do it in the UTM without any issues?
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Quarantined Emails have wrong URL/Port in Release-Link (is Admin-Portal and not User-Portal)

    Sebastian Richter1
    Sebastian Richter1
    We have report a bug with the release-link in the Quarantine Digest Mails. The port in the release-link is the port of the admin-interface and this is wrong. the link is for the endpoint-user and he can not open. this issue is not fixed in this new…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • UTM Weekly Executive Report gets quarantined due to Expression Filter

    eyos
    eyos
    How can I whitelist the Weekly Executive Report? We added multiple Expressions to the Expression Filter. Expressions are blocked just fine. However the Expression also shows up on the Weekly Executive Report. Thus, Sophos UTM scans those messages as well…
    • Answered
    • over 2 years ago
    • UTM Firewall
    • Mail Protection: SMTP, POP3, Antispam and Antivirus
  • SMTP Data Time out message abandoned

    Hans_Dampf
    Hans_Dampf
    mails from xx.xxx.58.4 / 123@123.de to me Sophos XG 330 192.168.xx.xx bigger than ~5 MB will be failed. 2022-01-24 11:43:38.584 [4663] SMTP connection from [xx.xxx.58.4]:11902 I=[192.168.xx.xx]:25 (TCP/IP connection count = 1) 2022-01-24 11:43…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • SendGrid as smarthost - failed in server_plain_authentication

    BartJen
    BartJen
    Hi All! My ISP recently decided to block outgoing port 25. I've always used O365 as smarthost to relay e-mail, the downside is that O365 only supports port 25 for relaying to external recipients hence I am in need for a different solution. I've reverted…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
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