• SASI Engine- NC-93678

    Sebastien HENRY
    Sebastien HENRY
    Hello, When will this bug be fixed? Impossible to update before. My users would be penalized too much 2.13.0.0
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG doesn't add DKIM signatures to outbound e-mail

    dma0
    dma0
    Hi there. I'm running Sophos XG 19.01 using it in MTA mode for e-mail. I am attempting to enable DKIM signatures on outbound e-mail without much luck. I've followed the details in the documentation ( https://docs.sophos.com/nsg/sophos-firewall/19.0/Help…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall: How to allow an email with custom file type attachment that is not available by default

    DominicRemigio
    DominicRemigio
    Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview What to do Related information…
    • over 3 years ago
    • Sophos Firewall
    • Recommended Reads
  • Sophos Firewall: What action MTA will perform on specific SPF results?

    emmosophos
    emmosophos
    Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview What to do Overview …
    • over 4 years ago
    • Sophos Firewall
    • Recommended Reads
  • Apple Mail and issues with ActiveSync - NC-62805

    Mikkel Andreasen - Modulo
    Mikkel Andreasen - Modulo
    Hi, We are having som issues with sending mails from Apple devices using Apple mail - it seems to be related to NC-62805 https://community.sophos.com/sophos-xg-firewall/f/discussions/127826/sophos-xg-18-0-3-active-sync-email-problem https://community…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Outgoing Interface

    James bonds
    James bonds
    Hello, I am James from Chicago and I run a how-to base tech site ; I am facing some problems sending and receiving emails to the internet; an XG requires a smart host upstream. My issue is that the XG already sends outgoing emails on the appropriate…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Host based Relay still gets Greylisted

    Alexander Liebert1
    Alexander Liebert1
    Hello, we got a Sophos XG in MTA Mode Firmware Version: SFOS 18.5.2 MR-2 Now i got the following Szenario. We set up Exchange Hybrid. we got Centralized Mailflow from Cloud through our on Prem Exchange. I added all EOP Servers to Host based…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Preview of quarantined emails in User Portal no longer possible

    Michael Großmann
    Michael Großmann
    Hello Community, a customer of ours told me that the preview of emails which are in quarantine is no longer possible in the User Portal. There is only Delete and Release (and now also Release and Report as false positives). Has this feature been removed…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • SMTP Relay settings in XG115?

    Jeff Vandervoort
    Jeff Vandervoort
    An XG115 and XG135 are both running SFOS 19.0. On XG135 I click Email/Relay Settings to set up SMTP Relay for specific devices. On XG115, the Relay Settings menu command is not offered. If I click in the Search box and type Relay Settings, it offers…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Too many inbound emails blocked by RBL check

    Michael Großmann
    Michael Großmann
    Hello Community, in the meantime, we are receiving more and more complaints from our customers that too many emails are no longer arriving. I have noticed that many previously problem-free and unblocked emails are blocked by RBLs. After I removed the…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos XG Email protection URI blocklist?

    Kevin Ivory
    Kevin Ivory
    XG310 (SFOS 18.5.3 MR-3-Build408) incl. Email protection license I am wondering if the Email protection includes URI blocklist detection? Example: a phishing mail last week contained the URI https://storageapi.fleek.co/4524b2f2-4642-4a38-9b65-c5445b0b3d26…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Mail from Sophos XG MTA to mailserver over IPsec tunnel

    JanH2019
    JanH2019
    Dear community, we receive mails by a XG230 MTA and want them to be send to an exchange server over an IPsec tunnel Site A: Sophos XG230 IP: 10.99.0.0/24 MTA receives the mails from outside, the mails are in the mail spool of the XG230 Site B: IP…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos XGS Email protection missing bulk

    Denis Christov
    Denis Christov
    Hi all, In Sophos Central, there is an option to block bulk email, but there seems to be none in the email protection in the XGS. So I guess there is no way to block bulk emails if I have just the email protections in the XGS ?
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG 18.5.3 MR3 - Limit SMTP submission - 550 Mail Submission Rate is too high

    juergenb52
    juergenb52
    Hi, i need some help. We send from a internal postfix server about 3000 mails to customers. Some of the mails bounced, because of some limits in XG SMTP Services. I received this errors message in postfix.log 550 Mail Submission Rate is too high…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • DLP - Rule by word ?

    Felipe Kunsler
    Felipe Kunsler
    I need to make a rule only by name, for example, the message contains the word red, and I want to stop the sending, how do I?
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • SFOS 19.0 MR1 new email option

    Thomas_XG
    Thomas_XG
    Hi, in 19.0 MR1 there is a new option "Email - Added an option to report a spam email as a False Positive from the quarantine release screen". Our HR department will receive mails from another company which sends encrypted pdfs - so the MTA can't…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sensitive Data - Brazil GDPL

    Felipe Kunsler
    Felipe Kunsler
    I need to block sensitive data in compliance with the Brazilian GDPL ????
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Issue with Mail protection and Microsoft exchange self-signed certificate.

    Kārlis Eniks
    Kārlis Eniks
    We're using XGS126 (SFOS 19.0.0) with active Mail protection subscription and our mails are hosted on on-premises Exchange server. We had issue, that we got error message because Sophos couldn't verify certificate for our internal mail server and mails…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Smarthost - Outgoing Interface + NAT

    Sophos User2126
    Sophos User2126
    Hello, an XG uses a smarthost in the upstream to send and receive mails towards the internet. My problem is that the XG sends outgoing mails already on the right interface, but here is a transfer network towards the smart host, which is private and…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Outgoing (SMTP) Traffic uses undefined WAN Line

    GernotMeyer
    GernotMeyer
    Hi all, I have Sophos XG 18.5.4 with multiple WAN lines (different vendors for failover) and also multiple IP addresses per wan line. Outgoing SMTP traffic needs to fit MX config in internet so I defined SD WAN and NAT rules as described here https…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos DLP - Brazil model

    Felipe Kunsler
    Felipe Kunsler
    Good afternoon, I'm trying to create DLP, however creating rule by rule seems to take a long time. I would like to know if there is any template ready to apply to my Sophos. However, I would like rules in compliance with Brazil's ?
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Email Setting - Mail Spool

    chris tanchan
    chris tanchan
    Hello. Need help with Sophos XGS136 Firmware 19, I have enabled email protection and created a on prem mail server, I don't have problem for external domain to reach the mail server. It would be able to received mails. My problem is from the on…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Disable TLS1_1 in MTA mode

    Francesco Namuri1
    Francesco Namuri1
    Hello, I'd like to disable this version of TLS from my MTA configuration, is it possibile? I already enable the flag on "Disable legacy TLS protocols" Thanks in advance for the help. Francesco
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG SFOS 19 Mail Relay MTA route to host with different port

    AlexanderPoettinger
    AlexanderPoettinger
    We have an XGS cluster and we want to use the Email protection module in MTA mode. When entering a static route to a mailserver, the emails are normally sent over port 25. When using the Spam protection the normal procedure for blocking non existing…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos XG: Force Mails for certain domain in quarantine

    seroal
    seroal
    Hi there, is this somehow possible in XG? Any idea how to solve this in XG? Before it was possible by using MimeTypes to quarantine, this is the way the customer did that. I´m only interested in if and how it is possible on XG. Thank you…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
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