We've been synching between Sophos Central and MS Entra for a couple years now without issue. A couple days ago, MS sends an alert stating that the Enterprise App that was created for this synch is using ADAL and needs to be migrated to MSAL. After jumping…

We have used Sophos for a long time and as a result our Windows AD is littered with old Sophos users and groups that are no longer used. In the past we used Sophos SAV, Enterprise Library, Puremessage and SQL DB. Currently we use Sophos Central, Endpoint…

When modifying one of our custom roles in Sophos Central for our IT Helpdesk staff, we wanted to allow one of them to do a directory sync from within "Directory Service" under the the e-mail protection settings. When I grant the custom role "Full" access…

Hi guys, I have been receiving this alert in my email for a few days now. I checked the logs and in Sophos Central, the synchronization is completed successfully, but the alert still appears. Does anyone have any idea what procedures to follow to resolve…

Hi, The Link to the Sophos AD Sync Installer does not work anymore.

This is the result when I try to syncronize: Error [Th 14] Active Directory synchronization failed. Reason: System.Net.Http.HttpRequestException: Error al enviar la solicitud. ---> System.Net.WebException: Se ha terminado la conexión: Error inesperado…

Hello, Since yesterday, I've been receiving an alert on my Central platform. The description states "ADSyncWarningEvent," with the suggested action being "Email Alert - Change frequency for 'ADSyncWarningEvent' email alerts. This will be added to your…

Hey guys, I am trying to set up Sophos AD Sync on a new domain controller (Windows Server 2022 Datacenter) and I keep getting the error "The LDAP server is unavailable". This happens regardless of LDAP with SSL or insecure connection on port 389, different…

Hi, is it possible to delete a directory service? Regards Dennis

So we install our clients to go to a specific group depending on dept. the user is in. Is it possible to move them to another group either with command line or api? I know I can do it in the cloud management, just though it might be easier to do it automatically…

Hello, I have an issue with migrating devices to another organizational unit in Sophos Central. I've tried using Postman for this. It works when I want to move all devices from one unit to another, but when I try to move only a specific group of devices…

Hey Guys Someone can help me? In my Sophos Centre have a many of device early old in the status "Not Protect" They are devices old that not exist more. How Can i remove this?

Hey Guys I am with a error to sync the o AD with the Sophos Central. When i do the sync occour this error: And in the server i have this erro:

We onboarded a new client with a large Azure list of users. The tenant sync with on prem AD and they sync everything. I am trying to get my head around Sophos syncing based on Group ID or group filter. We really only need about 50 mb's synced. The way…

Ave collegae, is it possible to install / run the central ad sync service on the same instance of an updatecache / message relay server? salutans Harry

I am using the migration wizard to move to Sophos Central and have synced the required AD Groups. Groups are syncing without issues, I have selected to sync OU's only. In the wizard you can see the group/location of the device and the corresponding group…

Hello, a Superadmin user got married (i don't know what he was thinking) and now has a new email address. How can I change the email? Is it possible or should I create a new user and delete the old one? Thank you

Hi, some times ago we have migrated from sec to sophos central. In my AD i find some groups like shown at the attachment. PureMessage is deinstalled. Can i delete this groups or are the used by Sophos Central? Regards Dennis

Whats the best way to sync sophos and azure to only get licensed users filtered. Right now its just pulling all accounts, licensed and unlicensed. We cant make a dynamic group in azure due to licensing. I know I can create a security group in azure for…

Is there a script i can run on the AD to see all the devices that have Sophos installed on them?

No funciona la descarga del adsync en el sophos central

Hi, Can someone please weigh-in on this to see if I have this right? And please state if you have done this before ;) To migrate from away from AD Sync to Azure AD Sync, do we: Stop On-Prem AD Sync service Disable the AD Sync service Login…

Is there any way to add comments/notes to devices and users in Sophos Central?

Hey, I've got a question regarding Sophos Central / Intercept X for Servers / Remote Desktop Session Hosts. We got a Terminalserverfarm with four Session-Hosts, all equipped with Intercept-X for Server. There is a policy which restricts web-browsing…

Hello, we have the porblem, that external Users out of our O365 Tedant (e.g. MS Teams Guest Users) automaticly replicated by the Sophos AD Sync, so we habe many unwanrted accounts in Sophos. How must i set the Filter options to exclude AAD Guest…