• Licence Expiry

    Test Procloud
    Test Procloud
    Will i still be able to log into the admin console after my licence expires? I just want to make sure i will be able to remove tamper protection from any laptop we havent been able to move over to the new solution before the expire date
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Query all website URL access from User devices (Windows)

    Thai Le Quang
    Thai Le Quang
    Hello, i need to know all website that user access from their devices, can XDR do this? If XDR can do it, please guide me to query. thanks
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Anyone else seeing HTTPS\Inspection issues with Sophos WFP?

    Andy Martin1
    Andy Martin1
    Since our latest update to Sophos Central (2.20.13 - April Release onwards), Sophos Web Control and Web Filtering has received a large overhaul. This is not something we can revert however we've found some Web Filtering products previously used alongside…
    • over 2 years ago
    • Sophos Central
    • Discussions
  • DLP RULES

    Danilo Ferrero
    Danilo Ferrero
    good morning I wanted to know if in the DLP it is possible to add a rule to block folders on a network share? Danilo
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Website blocked notification

    Gavin Quayle
    Gavin Quayle
    Hi, New user to Sophos Central/InterceptX, finding my way around most of it, but a bit puzzled with blocked websites. Using base policies etc, when a user tries to access a site deemed "dodgy" (pornhub.com for instance) they just get a standard network…
    • over 2 years ago
    • Sophos Central
    • Discussions
  • Hi Sophos Team! we are having issue with uploading files when DLP is enabled on endpoint security.

    Sophos User6409
    Sophos User6409
    support.sophos.com/.../KB-000043946
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Query to check file contents

    TheNewGuy
    TheNewGuy
    Hello, I want to have a query to check for possible PII. There is the query to check for metadata such a password.docx or password.txt. Below is what I have so far and this works as long as you have the exact file path and pattern you are looking…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Receiving email with result of scheduled query

    Jaime Mohedano
    Jaime Mohedano
    Hi everyone, I was wondering if there is any way of scheduling a query and sending via email the exported result, so that the process doesn't need to be done manually. For example, imagine I schedule a query to be done weekly, after every time it is…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Encryption Licenses

    John Denyer
    John Denyer
    Hi, I have a laptop that was last reported active over a year ago, suspect it is no longer in use. The device is showing as encrypted on Sophos Central if I remove the device does the encryption license become available so I can use it on another device…
    • over 2 years ago
    • Sophos Central
    • Discussions
  • Sophos Query based on file hash

    Arif Aiman
    Arif Aiman
    Hi, Is there any query that find if the files on the device based on hash that we define? Thank you and kind regards.
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos DLP rule block internal network links

    Supporter0711
    Supporter0711
    Dear all, We have following issues with a couple of users - They not able to open a link in Outlook, it doesnt matter if its link to a local or a network file.Most after hours the link opens, somtimes they not able to upload files in the webbrowser…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Bitlocker pin change forced

    John Whelan
    John Whelan
    Hi, I've recently enabled a policy to force people to change their bitlocker pins through Policy via Sophos Central admin every 9 months and currently at a testing phase they have received their prompts to change ok but are able to re-enter old pins…
    • Answered
    • over 2 years ago
    • Encryption
    • Discussions
  • Endpoint not comunicating to Sophos Central

    Caio Mallmann
    Caio Mallmann
    Ok, so I have some devices on my organization that don't show up in Sophos Central. I've already made some research on how to fix this issue, but there are some concerns: 1 - they've been deleted for more than 90 days, so I cannot recover their passwords…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Laptop not showing in Sophos Central. Cannot uninstall

    Chandler Robinson
    Chandler Robinson
    We have a laptop that has the Sophos Endpoint software installed, but it is not showing up in the Sophos Central Portal. We are trying to uninstall Sophos on this machine. Of course, it is telling us tamper protection needs to be disabled in order to…
    • Answered
    • over 2 years ago
    • Sophos Central
    • Discussions
  • SafeGuard user certificates are expiring

    Chris Carson
    Chris Carson
    As the title says, our user certificates are coming up on expiration date soon. Mine personally has already expired (my MSO is another user). 1) If we do not use file encryption, is there a consequence of certificates expiring? 2) I looked at auto…
    • over 2 years ago
    • Encryption
    • Discussions
  • Required users in SafeGuard console?

    Chris Carson
    Chris Carson
    We do not use File Encryption. We basically image a computer, login to the Safeguard credential provider (or to domain, then login to the Safeguard prompt) which prompts encryption. Then we disable the credential provider and the auth prompt using the…
    • Answered
    • over 2 years ago
    • Encryption
    • Discussions
  • Querying a Registry path, parsing it in CASE...not working.

    Andrew Short1
    Andrew Short1
    Trying to create a Live Query to assess the state of the Windows Firewall via the registry. I started with the "View registry Section" query and modified it to the following. The initial case statement ALWAYS produces the results "Error", even though…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • AD Sync tool is deleting a groupmembership in Sophos Central

    Alexander Schmidt2
    Alexander Schmidt2
    when I run the AD sync a specific server in Sophos Central is moved from AD group to no group. However, the group is available in Central and I can manually move the server back there. But a sync deletes this assignment again. In AD, the server can be…
    • Answered
    • over 2 years ago
    • Community Chat
    • Discussions
  • Sophos Intercept X and Encryption (Bitlocker) Windows 11

    RyanHosiassohn
    RyanHosiassohn
    Hey All, I was wondering has anyone has any issues with having this installed on Windows 11 ? I installed it and the Encryption policy never seems to ask for a password, I can see there is a TPM but doesnt ask for a password to be set for bootup.
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos SafeGuard Management export Inventory

    M-ameen Ahmed Ahmed
    M-ameen Ahmed Ahmed
    how to export inventory with the following information in Sophos SafeGuard Management Center? : Computer name, features (module name), user name
    • over 2 years ago
    • Encryption
    • Discussions
  • Web Control by Device/network or User

    Sven OlafSchuran
    Sven OlafSchuran
    Hi, customer likes to do: User using a mobile Device Web Control is working as the policy says. When the same User is using a stationary PC or is wthin the Company network, Web Control should not run on the client or with lower policy, but the Company…
    • over 2 years ago
    • Sophos Central
    • Discussions
  • Sign-into sophos endpoint agent.

    Naser Masri
    Naser Masri
    Hello, I am trying to sign-in to endpoint agent as an adminstrator, first i did past the TP which i got from Sophos Central: Summery==> Tamper Protection But in endpoint says: Sign-in failed. Please check and try again. I did Generate new password (new…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • The encryption used by the server hosting this URL is insecure.

    LHerzog
    LHerzog
    What is that? Have HTTPS decryption enabled on EP. This is some kind of new because that site worked about 2 weeks ago. The Website CA is issued by Go Daddy Secure Certificate Authority - G2 Valid from January 14, 2022 to February 15, 2023…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Turn off startup authentication

    pasindu sandeepa
    pasindu sandeepa
    I have few devices in my network asking for startup authentication passwords even I have turned "startup authentication" is OFF from the policy. I created a new policy and added these devices but they are still asking for the startup password. I checked…
    • over 2 years ago
    • Encryption
    • Discussions
  • Query for finding a SHA256 from all the computers/servers

    Naren Raja
    Naren Raja
    Hello, Do we have a live discover query that will search for a SHA256 on all computers and give the results ?
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
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