We have a Base Policy for Web Control, that every user picks up. In the Website Management, we have websites like DropBox added and tagged to block in the policy. I have tried numerous links and websites including DropBox, and it blocks as expected…

Hi Team... good morning ( am from colombia south america...my english is not good, but i will try ) we are worry about the endpoint sophos, yesterday we had an External Audit from BASC ( re certification ) we are a enterprise external commerce... we…

How to get list of machines whose core agent is not up to date or how to get core agent list completely for all sub estates

Hello everybody, I have an interceptX protected computer with device encryption license assigned. I wish I could use the file encryption function without having to encrypt the whole disk, is that possible ?? In this computer I don't see the option to…

Our company decided to scan for PII information on our company employee's so , was just wondering if sophos endpoint supported real time pii scanning ?

Hello, I have an improvement suggestion for Peripheral Control, if there is a possibility to control the Bluetooth category to read only, for example to use Bluetooth Headphones. Regards, Edilson Santos Tel: (11) 5583 - 8400

Hi All, A user has asked for a printer/scanner to be unblocked via device control. At first the model ID of the device was shown in the events of both Endpoint and Central and I was able to add an exemption for the device. However, this only unblocked…

Hi Everyone, I saw some posts but I didn't see any conclusive solution, is it possible to block youtube through sophos central? I managed to block pages like twitter, instagram, tiktok, but youtube does not block, any way to fix this? Thanks!…

Team, does anyone know how I can uninstall a sophos agent, which has been removed from the console. I have the password against manipulation but the agent does not have the button to enter the administrator. I tried with sophoszap and I couldn't.

Good day I have a client that was offline for a while, last update in August 2022 - Now it's not showing in Sophos Cloud Devices page, and I cannot uninstall or re-install because tamper protection is on. Any idea on what I can try to resolve without…

I want to block the download from google driver but the user is still connected to google to see the data. I just want to make sure to download files from google drive web

Need to block aadhar card in dlp policy sophos

Hi Team, How to change Endpoint DLP Severity. Is advanced setup i.e Min and Max Count depends Severity? Because, when i am defanging an action based upon count, its not working as expected. For Eg: 1. CC: Min - 1 & Max - 4 Action: Allow 2. CC…

I have one computer that logs a USB Peripheral Block Event locally on the Sophos Agent when a USB printer is plugged in, but the event does not get reported to the Central Management Console. The Sophos client is up to date and the computer has been rebooted…

Hi, for a while now our users have been complaining about an application control policy notification "Microsoft Bluetooth File Transfer Tool has been blocked by your administrator". From my testing this will appear multiple times daily. This is being…

Guys, I have a doubt. there is no more sophos product for endpoint with EDR? XDR only?

How to uninstall Sophos AV without Tamper Protection password from Windows server 2012 R2 Virtual Machine.

Hi guys, SOPHOS Support cannot help me in that case, they always sind me a manual with not really good content inside for this topic. Maybe you can answer my question! We are using DLP by Sophos and want to check if a spec. content is inside of a file…

Good afternoon, Is there a category to stop file sharing websites similar to there is one for "Gambling" i.e. OneDrive, but then an allow list so we can allow our Business OneDrive? Thanks and kind regards,

Hello I have one user who is unable to enter a bitlocker password, in that there appears to be a password already present, but the user is unable to delete this to enter the bitlocker password. They have to call the helpdesk each morning to obtain a…

Dear, I'd like to set all USB port is read only for external drive for data protection. *File read to PC from external drive. <= support. Read only. *File copy from PC to external drive. <= Block. Would you please advise where & how can I set…

We took over for another MSP and prior to cutting ties the old MSP left us a spreadsheet with the Sophos tamper protection passwords, but our issue is that they didn’t work on all the machines. I have five that still need the endpoint removed from. …

How to list all installed applications in the windows end devices/Clients using sophos Threat Analysis Center.

Hello, We are having issues on our devices with the AusweisApp2 in conjunction with Sophos Endpoint Protection. The AusweisApp2 is a German application for authenticating oneself on the Internet with one's identity card on government websites. When…

The goal is to block USB flash drives but when the policy is set up, printers, even network printers and fingerprint scanners are blocked.