• Endpoint Protection - Error while using AusweisApp2

    Lasse Spiegel
    Lasse Spiegel
    Hello, We are having issues on our devices with the AusweisApp2 in conjunction with Sophos Endpoint Protection. The AusweisApp2 is a German application for authenticating oneself on the Internet with one's identity card on government websites. When…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Peripheral Control blocks printers and fingerprint scanners

    Samwel Wamui
    Samwel Wamui
    The goal is to block USB flash drives but when the policy is set up, printers, even network printers and fingerprint scanners are blocked.
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos Intercept X – No blocking of USB mass storage

    KB1989
    KB1989
    Hello everyone one of our costumers have Windows 10 Professional with Intercept X in use. On all 30 computers, the blocking of USB mass storage devices worked until a few weeks ago . We have also not changed or reconfigured anything in the portal. However…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Intercept-X / SFOS / Web filtering policies

    damiri
    damiri
    Hello, when Intercept-X Web filtering policies will be as those on SFOS and synchronized? DI
    • over 2 years ago
    • Sophos Central
    • Discussions
  • Data Loss Protection Policy Reboot Required?

    Michael White
    Michael White
    I created a policy and a rule to monitor files being transferred to external storage devices. However, it seems the policy only works after a reboot. Is this normal? I haven't seen this with other polices; just the DLP.
    • over 2 years ago
    • Sophos Central
    • Discussions
  • Feature Request Excluded Peripherie Appliances filter

    Shawn Adams
    Shawn Adams
    We erase all excluded USB drives every 6 months and force our users to Reregister them with us. It would be VERY HELPFUL to have filter functions for the list so we can mark more devices at once and erase them. As is we have to scroll down und erase…
    • Answered
    • over 2 years ago
    • Sophos Central
    • Discussions
  • Audio only Bluetooth

    Sreeraj P
    Sreeraj P
    Is there any way to allow only Audio Devices through Bluetooth in device control?
    • over 2 years ago
    • Sophos Central
    • Discussions
  • Endpoint Protection Web Control office exeption

    administrator User537
    administrator User537
    I have a web control on the Sophos firewall for the users in the office. Bud is a option for users not in the office to use Endpoint Protection - Policies - Web Control form central Now I want the option when in the office use the firewall web and out…
    • over 2 years ago
    • Sophos Central
    • Discussions
  • SSL/TLS Decryption with Smartcard or Certificate based authentication

    mthi0591
    mthi0591
    We are in the process of testing out the SSL/TLS Decryption in our Endpoint policies. I have recently come across an issue with a site our users access that requires a certificate to authenticate properly. I have exempted this site's URL in the global…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Endpoint All Deleted no tamper password

    Hospital Santo Antonio
    Hospital Santo Antonio
    hello, we have a serious problem, all the computers that were managed with the sophos central were deleted, so they didn't update and I have 100 computers that are without management. the problem is that I am missing the tamper password of those computers…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Disable tamper protection but protected device has been removed.

    Kei Mizushima
    Kei Mizushima
    Hi, I have a problem. Currently my license had been expired and I want to disable the tamper protection for my computer, but unfortunately I accidentally removed my computer from the protected device list on Sophos Central. I had tried various method…
    • Answered
    • over 2 years ago
    • Sophos Central
    • Discussions
  • This app has been blocked by your system administrator- How to allow this app on Sophos.

    genesis_genesis
    genesis_genesis
    Hi We have a program that is with a OCRM.exe file extension located on a folder in a PC-1 . From PC-5 windows 10 computer, I created a shortcut pointing to the OCRM.exe. When I click to open this shortcut, it says: This app has been blocked by your…
    • over 2 years ago
    • Sophos Central
    • Discussions
  • Tamper Protection Password - unrecognized

    Pietro Guzzetti
    Pietro Guzzetti
    Hello All, I'm encountering an issue on some machine with the following version of Sophos Endpoint, Sophos Endpoint Core 2022.2.1.9 - Sophos Intercept X 2022.1.1.22 : The Software cannot Be unistalled - the Tamper protection provided is not recognized…
    • Answered
    • over 2 years ago
    • Sophos Central
    • Discussions
  • Sophos Central -Capacidad para monitorear recursos y obtener datos de endpoints

    Arturo Carrillo
    Arturo Carrillo
    Buen día. Espero me puedan ayudar con esta duda. ¿Hay manera de que desde Sophos Central pueda obtener información de un endpoint como marca, modelo, número de serie, sistema y algunas características del hardware del endpoint? En caso de que no…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Web Filter does not work in Chrome but works in Edge

    BBallLAL
    BBallLAL
    On a Windows 11 Home computer (fresh clean OS install), the web filter does not work in Chrome. I'm testing it by going to http://sophostest.com/adult/index.html in Chrome and the page does not get blocked. It DOES get blocked in Edge, just not Chrome…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Windows Defender Firewall get's disabled by Intercept X Advanced

    Dreamcatcher
    Dreamcatcher
    Hello, multiple customers got in touch with us because they are not able to configure the Windows Defender Firewall anymore. Windows shows that Intercept X Advanced is used as firewall instead. The configuration was not changed, the policy in Central…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • DLP condition is flawed?

    Sophos User6628
    Sophos User6628
    Hello all, I want to ask if anyone has a solution or work around. I have talked to Sophos support and their answer is "not capable" and "cannot cover all the leaks currently". Currently, DLP condition for destination is not really destination. It…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Search event logs by specific event ID

    Erik Alejos Agustí
    Erik Alejos Agustí
    Hello, we would like to have a query to search specific events on Windows from EventID variable. Thanks in advance
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Überwachung von Peripheriegeräten - Ausgenommene Peripheriegeräte

    Henry Kaiser
    Henry Kaiser
    Beim hinzufügen von Ausnahmen kann keine Bemerkung oder ähnliches Hinterlegt werden ... So kann schlecht ein freigegebener USB-Stick bei Verlust zugeordnet werden und wieder aus der Ausnahme gelöscht werden... Im Alten SEC gab es die Möglichkeit bei…
    • over 2 years ago
    • Sophos Central
    • Discussions
  • Sophos Central Endpoint Port Blocking

    ehans igno
    ehans igno
    Does anyone know if its possible to apply a policy option via Sophos Central Endpoint (using Intercept X) that can block specific ports from being used on a local endpoint client machine? We have a customer that makes use https://19216811.cam/ of Sophos…
    • over 2 years ago
    • Sophos Central
    • Discussions
  • Product not available on lacal machine, Real-time protection i

    dazor
    dazor
    Hello everyone need help for two situations: the products for which we have licenses appear on the management interface (image1). But on the Client machine, the product is missing (image3). I am also facing the following problem: A web application that…
    • over 2 years ago
    • Sophos Central
    • Discussions
  • Settings Enabled without Joining EAP

    Sophos User6514
    Sophos User6514
    In Server Protection, under our Threat Protection Policy - some settings are enabled that require joining the Early Access Program, which we have not. Are these settings that are enabled working even if we do not join the EAP? It is a little confusing…
    • over 2 years ago
    • Community Chat
    • Discussions
  • Block All Uploads but Allow Downloads

    tubadave17
    tubadave17
    We are using Intercept X on all of our workstations and I would like to setup a policy where users cannot upload files to any sites. (webmail, online storage, etc.) But I want them to be able to still download from those same sources. Is this possible…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Anyone else seeing issues with Sophos latest WFP changes?

    Andy Martin1
    Andy Martin1
    Please see a comment we got from sophos support: Since our latest update to Sophos Central (2.20.13 - April Release onwards), Sophos Web Control and Web Filtering has received a large overhaul. This is not something we can revert however we've found some…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Overriding Web Category and Risk with web policy

    LHerzog
    LHerzog
    Hi, I was testing a website exclusion in Intercept-X and had a hard time to finnaly get it working. So I wanted to browse to the Sophos Testsite. As expected this was blocked. regardless of http or https used. So I went to Central Global settings…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
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