Hello, We use the usb device blocking option on the endpoints. We have quite a few Samsung mobile phones in our company. Unfortunately for these Samsung mobiles I don't see an 'Instance ID' in Sophos Central. I only see 'Model ID'. I connected several…

How do I obtain Tamper Protection Password for an endpoint not showing in Sophos Central?

Scenario: Machines which have been deleted from Central longer than 90 days, tamper protection password no longer available. User in remote location, no admin account acces for normal user. Users not IT Literate. No safe mode or recovery mode available…

How can I block Tiktok in web control?

If a Lap is encryped bitlocker, using Sophos Central, if we reset the Laptop through windows, is it safe to dispose of the HDD?

If a Laptop is encrypted through Sophos, and the laptop is then reset and wiped, is the har drive safe to dispose of?

Hi, If anyone can help here with my query. We have some staff getting random "File Transfer blocked" notifications while they are using their computers. These files have been transferred long time ago but this windows keeps popping up from time to…

We are using Sophos Central and use basic Endpoint Protection, InterceptX Advanced and Encryption - Windows 10 Education 21H2 clients. Desktops get Endpoint protection + InterceptX Laptops get Endpoint protection, InterceptX and Encryption. …

Hi We have had a few users events kick in with the following order type Whilst we cannot find anything untoward on the device or the endusers' activitiy, we have seen the above steps replicated across about 3 other devices, different dates, and…

Is there any option to block the downloads (all the files) from browser in Sophos endpoint security.

hi all, we have blocked bridging mode on sophos central so wifi and ethernet cant be on at the same time on some laptops not all, even when they unplug ethernet it still keeps there wifi disabled im going to check media sense via this link https…

Hi, every week we get a Sophos Managed Threat Response report about clients and servers. Is it possible to split this report in clients and servers? Regards Dennis

I have a user who wants a dual boot workstation with Windows 10 and Ubuntu. I want to be able to use native encryption for both devices and have them report to our Sophos Central portal. Is this configuration possible with Sophos Central?

Hello, For some reason Sophos categorize one of our very serious domain as "provocative attire" so I put an exception to this domain as I already made for some other blocked sites we met. But this time it has been six hours and still nothing when for…

Hello Community, we are testing Endpoint Protection in Sophos Central. The Tech Specs contains the Features "Sophos Data Lake Cloud Storage" and "On-disk Data Storage". I found "Upload to the Data Lake" in the Global Settings. But I do not find "On…

1. Can I see/add ModelName in Peripheral Exemptions table? 2. How can I change table collums size? 3. Can I export Peripheral Exemptions table to csv or other format?

Hi I have in my Sophos central a device in "unmanaged devices" I checked the agent and i haven't errors. I tried to unistall agent but i don't be able because tamper is enable and by console i can't because devices in "unmanged devices" can't to…

Hello everybody. is there any query that checks all users with administrative privileges on the network? Thanks

On Sophos Central is there a way to check devices for the status of OS updates to ensure they are up to date? Windows MacOS Linux

Is there a way to check what applications are installed on a device and if these are up to date via Sophos Central?

Does anyone have DLP custom filter example for Source Code exfiltration protection ?

Greetings, I am running in to an issue where there are a few dozen remote endpoints which are active but not present on the portal. I need to get the clients checking back in, but everything I have found which should readily work either requires physical…

i have intercept-X with XDR installed i want to see that if any particular IOC is present or not??? if present then how can i delete it?? please guide.

Hi, thanks for helping: I am currently testing the DLP features of Sophos Endpoint but can't get any rule to work. I have even established a file based rule which I would expect to trigger in any case: Allow transfer if user confirms File type…

Hi, We wanted to issue company-owned USB drives and then use Sophos to block all other USB drives. This seemed straightforward - buy USB drives, plug them in with peripheral control in monitor mode to get the InstanceIDs of each USB stick, and then…