• AnyDesk current IPlist for Germany (as it seems...)

    K-M
    K-M
    As I had the same problem like in DPI issue with AnyDesk Software described I built up a new IP list for use from Germany. Maybe someone can need it... 212.102.40.164,138.199.14.83,138.199.4.67,177.54.145.75,136.243.81.155,143.244.33.97,216.245.193…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos XGS2100: massive problems with Web-Traffic

    David Lorenz
    David Lorenz
    Dear Sir or Madam, my name is David Lorenz from AAIC Soft Systems GmbH. We have serious web traffic problems with one of our customers with an XGS2100. It's not easy to describe. The customer previously had an SG and did not have these problems. Now to…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall v18, v19, v20: Troubleshooting problems with the DPI engine

    Michael Dunn
    Michael Dunn
    Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview General settings: IoT devices…
    • over 4 years ago
    • Sophos Firewall
    • Recommended Reads
  • Web Proxy vs DPI

    Ahmad
    Ahmad
    hi, if in firewall rule i use DPI instead of web proxy then if user configure proxy in his browser then that will also go through DPI or via web proxy??? please advise.
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos XGS V19 Web Certificates and browser warning pages

    ADJ
    ADJ
    Hello, Starting to get a bit frustrated with the Sophos web certificates - think I am going around in circles. I have both the Default Appliance certificate and the Security SSL Certificate installed into the Trusted Certificates store on a Windows…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos v19 - Web Proxy or DPI-SSL web filtering & DNS requests

    ADJ
    ADJ
    Hi, I have a question about Web content filtering using either Web proxy or DPI-SSL and DNS requests/resolution. I have Sophos firewall set up in bridge mode with Netgear router as the gateway and for DNS. The Netgear router handles DHCP and DNS…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Web Proxy vs DPI

    SophosNewby
    SophosNewby
    Hi Everyone, I finally moved our XG over to version 18 yesterday and no hiccups. My question is I am wanting to get SSL/TLS Inspection setup correctly for our environment and I noticed when I toggled of SSL/TLS inspection->ON, it must automatically…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Delayed Printing / Invalid Traffic

    FFin
    FFin
    I'm not sure we might face a similar problem to https://community.sophos.com/sophos-xg-firewall/f/discussions/131346/sophos-xg-firewalls-printer-delay-or-not-printing-at-all We implemented a new Sophos XGS 3100 running SFOS V19. Basic firewall-rules…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • DPI issue with AnyDesk Software

    LHerzog
    LHerzog
    We're having an issue with anydesk beeing blocked in DPI due to invalid Certificates. Anydesk uses own certificates, not trusted anywhere but in their software. CN = AnyNet Root CA CN = AnyNet Relay Both seem to have the same fingerprint: 9e:08…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Websites load slowly or not at all without Web-Proxy

    SM-ITM
    SM-ITM
    Hello, we have the problem that in general all websites load slowly and many others do not load at all. We use version 19 (SFV4C6 / 19.0.0-B317) as VM in Hyper-V. Here are some examples of websites that cannot be accessed at all: https://icloud…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Security Features > Web Filtering - Best practice for BYOD Devices

    Daniel Hargrove
    Daniel Hargrove
    Hi. I am looking for some advise around the best practise for Web Filtering for a BYOD network. We have a seperate network setup on our XG for residents who connect their own devices which are mainly mobile devices. We have a firewall rule crated…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • How to disable the Capture Code on USER Portal and add the Company Logo?

    JanKellermann
    JanKellermann
    Hello, how can i disable the Capture Code on the User Portal Site and add our Company Logo? Regards, Jan
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG Firewall DPI

    Nikita Baranov
    Nikita Baranov
    Hello everyone, I was trying to enable DPI feature inside of the existing rule, however Malware scanning section is missing in my case. Please see screenshots attached for comparison.
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Roblox not working if "Use web proxy instead of DPI engine" is active

    ChriZathens
    ChriZathens
    Hello to all.. Seems like roblox got me into a rabbit hole Since I don't want to confuse you with a lot of stuff, long story short: Roblox is not working if "Use web proxy instead of DPI engine" is active.. The roblox website is being accesed without…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Policy Quota not working with DPI

    ChriZathens
    ChriZathens
    Hello! I set a web category (Games) to be accessible only for 1 hour per day. I run a policy test and I get the correct result: If I go to the firewall rule that has this policy and check the option "Use web proxy instead of DPI engine", all seem…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Is the API link valid

    Manish Chawda
    Manish Chawda
    Hi, Since I was learning API for Sophos, I came across the below link, Kindly advise as if the link is OK ? https://www.sophos.com/en-us/medialibrary/PDFs/documentation/UTMonAWS/Sophos-UTM-RESTful-API.pdf Manish
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Webpage HTML Inspection using DPI

    cm00001
    cm00001
    Hello, Is there a way to block a sites having a specific string in the HTML they render in a page when DPI is enabled? I know this is possible already on anything in the Url of a site, but what about the contents of a page? (within the HTML) Thanks…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • www.sophos.com - DPI Error: Server did not respond to client hello

    LHerzog
    LHerzog
    I would not expect this on a Sophos machine: 2021-11-25 16:32:12SSL/TLS inspectionmessageid="19017" log_type="SSL" log_component="SSL" log_subtype="Error" severity="Information" user="me" src_ip="xxxxxxxx" dst_ip="23.36.239.66" user_group="xxxxxx…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • XGS 136 firewall rule issues with Bloomber TV with Android TV's

    Spiros Panagopoulos
    Spiros Panagopoulos
    I have set up Web Default Filtering rule on XGS136 with HTTP/S scanning and IDS is active. If I turn off the Default Rule it works but then it stops working. I added three domains related to Bloomberg as an exclusion. Is there a better way for the…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • DPI Engine Bypass

    MichaelBolton
    MichaelBolton
    Hello, If I have a firewall rule that has a web policy set to none, so why does the DPI engine still scan the traffic? I thought this was fixed. Still seeing the traffic in the SSL inspection logs. I would really like to reduce the CPU load for traffic…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • DPI Engine and custom block page

    IT American Rock Salt
    IT American Rock Salt
    hello, if we are using the dpi engine instead of the web proxy and in a firewall rule we have set a web policy to block gambling for example and someone hits a gambling site if using the dpi engine will they they be redirected to the custom block…
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • DPI Problem "Dropped due to TLS engine error: FLOW_TIMEOUT[5]"

    Samuel Heinrich
    Samuel Heinrich
    our customer has a production machine, which tries to connect via proprietary SSLVPN to a remote server via IP Address. there is no webfiler enabled on the firewall rule and the following exceptions are in place: excluded ip address via…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • SSL Inspection and smtp.office365.com Port 587

    Ben@Network
    Ben@Network
    Hello Community, I have an interesting problem with an HP Pro 477dw printer and sending email via Office 365. When SSL Inspection is turned on on the firewall, it takes about 5 minutes for mail to be sent via smtp.office365.com (port 587 SSL/TLS). SSL…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • DPI: INTERNAL_CRYPTO_ERROR[195]

    Tom-
    Tom-
    Hello, I've no idea what to do about INTERNAL_CRYPTO_ERROR[195] ? dst_country="DEU" src_port="54512" dst_port="443" app_name="" app_id="0" category="Social Networking" category_id="67" con_id="813219008" rule_id="7" profile_id…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
  • SSL/TLS Exception for Anydesk

    hoosty
    hoosty
    Hi, I try to get anydesk running with TLS Inspection. I´ve read this post: https://community.sophos.com/sophos-xg-firewall/f/discussions/123967/how-to-allow-or-block-anydesk-when-using-tls-scanning I created a IP List with all the anydesk Servers…
    • Answered
    • over 3 years ago
    • Sophos Firewall
    • Discussions
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