• Introducing Sophos Central Custom Dashboards!

    Shannon Emmons
    Shannon Emmons
    We are thrilled to announce the general availability of Sophos Central's custom dashboard feature! All customers now have the ability to create user-based custom dashboards with interactive data visualizations (widgets) for targeted views of key operational…
    • 6 months ago
    • Sophos Central
    • Release Notes & News
  • Firewall Synchronized Security information missing in Sophos Central.

    Randy Cleveland
    Randy Cleveland
    We have several Sophos Firewalls, and most of them are showing correct Synchronized Security information in Sophos Central. For Example: Two of these firewalls above aren't showing any data about Applications or endpoints. I've checked the firewalls…
    • Answered
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Changing Packets TTL (Time to Live) value in Firewall for LAN

    Dev Sky
    Dev Sky
    Sophos Firewall does not support changing TTL value of Packets to limit internet access to 1 or 2 networks ahead of Firewall. This feature enables the control over packet life so the user cannot share the internet access to any other user which can access…
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Being knocked out of Firewall management

    April Beachy
    April Beachy
    We are managing our firewalls from Sophos Central. We will login to Sophos Central, go into firewall management and choose the firewall and start managing it. The timing is random, but in the midst of managing the firewall we will be kicked out of the…
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Firewall templates - Central vs Local settings

    ArtL
    ArtL
    I'm testing out the ability to manage base firewall configurations using Sophos Central Templates through the Partner Portal. Everything seems fine if it's a fresh firewall, and all the template policies get applied however if I had an existing configured…
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Central Exception funktioniert nicht

    Ameisenbär
    Ameisenbär
    Hallo zusammen, das Starlink verwende ich als WAN Failover, durch das die sehr oft zwangstrennungen hat, bekomme ich täglich oder wöchtenlich diese email alerts. Wie kann ich die Meldung in ausnahme setzen? Die Email Alert ist bereits auf Never gestellt…
    • 7 months ago
    • Sophos Firewall
    • German Forum
  • Delay in Central Management Alerts since 04/20/2024

    FFin
    FFin
    Are there any known issues with central management communication currently? Starting on 04/20/2024 i'm getting central-alerts with massive delay of 3-9 hours. (SFOS Home, V20.0GA) I've an fixed PPPoE reconnect every morning at 3 a.m., so i expect an…
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Free Home Use XG Firewall

    Christoph Geilker
    Christoph Geilker
    Hallo zusammen, ich hab früher häufig mit einer SG 210 gearbeitet. Nun bin ich nicht mehr direkt für die Firewalls zuständig, möchte aber "am Ball" bleiben. Daher wollte Ich mir die Free Home Use XG Firewall zu Hause auf einem PC installieren und…
    • Answered
    • 7 months ago
    • Sophos Firewall
    • German Forum
  • Firewall-Vorlagen

    Pasquale Piscitello
    Pasquale Piscitello
    Hallo Ihr Lieben, Im Sophos Central Admin-Portal unter dem Reiter "Sophos-Central Firewall" und "Gruppen verwalten" hat man die Möglichkeit, globale Firewall-Vorlagen mit Richtlinien zu definieren und auf spezifische Kunden/Firewalls anzuwenden. Dies…
    • 7 months ago
    • Sophos Firewall
    • German Forum
  • Where are Firewall Configuration changes documented in Central?

    errollm
    errollm
    Hello, I'm trying to find where in Central I can report on Changes made to XG firewalls over a period of time. I found this post where the response is " if you have a CFR-A subscription, then the logs can be found in Central ": View XG Firewall configuration…
    • Answered
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Central Custom Dashboard Public Beta

    Shannon Emmons
    Shannon Emmons
    Beta feature access for all active Endpoint, Server, XDR and MDR accounts completed on April 17.  No opt in is required. We are excited to announce the start of the public beta for Sophos Central's custom dashboard feature! Endpoint, Server, XDR and…
    • 8 months ago
    • Sophos Central Open Beta
    • Announcements
  • Extra Regel für Security Heartbeat

    fh1983ow
    fh1983ow
    Guten Morgen, ich nutze seit kurzem auf meinen Endpoints Intercept X Advanced. Meine Firewall ist die XGS136. Alle Endpoints werden mir im Dashboard der Firewall als verbunden beim Security Heartbeat angezeigt. Muss ich jetzt da noch irgendwas einstellen…
    • 8 months ago
    • Sophos Firewall
    • German Forum
  • Sophos Firewall Communication to Sophos Central

    Randy Cleveland
    Randy Cleveland
    Hi, We have a Sophos XGS107 firewall on a Spectrum cable internet connection. Yesterday mid-morning, we got a notification that the firewall had lost communication to Sophos Central. We called the location where the XGS107 is located and they were…
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Missing Firewalls on Central + Stopped Services

    Nanoman
    Nanoman
    Hi! tonight the HA-Cluster disconnected from Central (not together: the AUX 1h later) and on the Firewall the following services are shown as "stopped": - fwcm-updaterd - fwcm-heartbeatd - fwcm-eventd - fwcm-api-execut By the way, only one of the two…
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Configuration template Sync in Sophos Central

    DRSmokey
    DRSmokey
    Hello, We are currently in the process of preparing around 60 XGS87w for one of our customers that they want to use in their sales outlets to secure and connect them. To speed up the process, we have stored a configuration template in Sophos Central…
    • Answered
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Customers with firewalls not active

    Stuart James
    Stuart James
    I have several customers in Sophos Central who have firewalls registered and nothing else. One client has 23 firewalls registered. Sophos considers these customers as "not active" despite them having connected, active firewalls. About time Sophos…
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Central Switch March Update Is Now Available

    AlanT
    AlanT
    Hi Sophos Community, The March update for Central Switch Management is now live. This update extends Central management to cover ARP, MAC and Neighbor discovery, giving you better visibility and control over the devices that are connected to your networks…
    • 9 months ago
    • Sophos Switch
    • Release Notes & News
  • Only firmware updates on unsupported upgrade path offered automatically

    FFin
    FFin
    Yes, i'm aware that this firmware release is already EOL - but that's why i'm upgrading. Logging in to SFOS 19.0 MR1 i got updates offered to 19.5MR4 and 20.0GA. I got those two Versions on local webadmin as well as in central. As both firmware versions…
    • Answered
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Central - Konfiguration der ausgewählten Firewall konnte nicht importiert werden.

    IT-Service Stadtverwaltung Wörth am Rhein
    IT-Service Stadtverwaltung Wörth am Rhein
    Hallo zusammen, ich möchte in Sophos Central eine neue Firewall-Gruppe erstellen und eine vorhandene Firewall-Konfiguration importieren. Leider läuft der Import ständig in folgenden Fehler. Siehe Bild. Ich habe bereits alle Firewall-Regeln…
    • 9 months ago
    • Sophos Firewall
    • German Forum
  • firewall not showing up in firewall licensing on sophos central

    PeteH
    PeteH
    hi due to a failing xg135 I am going to need to transfer the licence to a spare xgs136 soon but when i have found the info on how to do this it says go to the firewall licence page on sophos central and simple click transfer licence. The problem is…
    • Answered
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • Is Sophos Central free for Sophos XG Home users !?

    J Thai
    J Thai
    Hello everyone, I am a Sophos XG Home user, and my XStream Protection bundle license also includes the Central Orchestration feature lasting until 2999 as well. Does this also mean I can register a Sophos Central account for free to evaluate Central…
    • Answered
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • Hearbeat (?) message customisation

    Gabriel Doring
    Gabriel Doring
    Hello, I've recieved a request from a client asking to change the message from this notification whenever a user that is connected to the cabled network and changes to the Wi-Fi network. I'm not sure if the message is being sent by the Firewall…
    • Answered
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • Planned Sophos Central Maintenance: Saturday, March 2nd, at 04:00 UTC

    Tim Springston
    Tim Springston
    Please note that Sophos Central will be undergoing maintenance activity Saturday, March 2nd, at 04:00 UTC. The maintenance window is expected to take approximately 10 minutes and during the maintenance new login to Sophos Central dashboards below will…
    • 9 months ago
    • Sophos Central
    • Release Notes & News
  • Sophos AP55C registration timeout

    butch ritzenkacker
    butch ritzenkacker
    Hallo ich habe ein Problem beim registrieren eines AP55c. Und zwar endet die Registrierung mit timeout. Wr bekommt von der Fritzbox auch eine IP zugewiesen. Die Diagnose meldet den AP als erkannt und das die Firmware auf 2.3.4-5 aktualisiert wurde…
    • 9 months ago
    • Sophos Firewall
    • German Forum
  • Packets dropped due to no heartbeat

    Stuart James
    Stuart James
    We have remote users to connect to a Sophos SSLVPN. We then create the following filewall rule between them and the servers to ensure that they have Sophos AV installed and that there are no issues on either side. Unfortunately, when we do this, no-one…
    • 9 months ago
    • Sophos Firewall
    • Discussions
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