• Website Management / Categories (can we categories at source rather than "override the Sophos category"

    Simon Wilks
    Simon Wilks
    Morning, We "warn" on for " uncategorized " Were having to go into Website Management and put a re categorize line in for each one. Where does sophos learn from, is there a central site like mcafee's solution of > https://sitelookup.mcafee.com…
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Gold image methods clarification

    pat-sc8383
    pat-sc8383
    I appreciate this has already effectively been asked in the following post. set up gold image to be deployed The case I'm looking to use this on is for a VMware template, so having the server template VM with the goldimage option. When new VMs are…
    • Answered
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Server 2012 R2: Sophos Clean - Sophos Safestore are still there?

    LHerzog
    LHerzog
    Hi, I have a quick question about those 2 services, set to automatic but not running. There have been som eposts about them like: 2 Services are stopped - Sophos Clean - Sophos Safestore We notice, they are still there on Server 2012 R2 OS while…
    • Answered
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Virtualized Environment Retirement

    iamanadmin
    iamanadmin
    Hello, I have the following hosts that need protection. With the upcoming retirement of Sophos for Virtual Environments ( https://support.sophos.com/support/s/article/KB-000034795?language=en_US ), what Sophos product should I install on these? Or are…
    • Answered
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • How to auto deploy Sophos Server Protection on AWS instances

    Carol Jenkins
    Carol Jenkins
    Hello Sophos community, I have recently migrated some of my business applications to Amazon Web Services (AWS) instances and I am looking to deploy Sophos Server Protection to these instances. However, I have a large number of instances and manually…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Server Lockdown Issues When Installing Windows Updates

    Lee Wolstencroft Personal
    Lee Wolstencroft Personal
    Hello, I have a customer who is saying that they cannot install WIndows updates whilst the server is in Lockdown mode. Is this a common issue & what would be causing this? Any solution would be welcome. Many thanks Lee.
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Lockdown feature - questions about use

    Parag Shukla
    Parag Shukla
    Hi Team, we're planning to use Lockdown on Windows Servers with intercept-X installed. I have some general questions about that feature. Will the lockdown feature affect automatic upgrades from SCCM? What will the effect be if a program/task…
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Mass deployment Sophos Central Client

    Ben Raben
    Ben Raben
    Hi, We want to deploy the Sophos Central Client on 30000 computers in a managed way and with as less as network wandwith as possible. So we want to deliver the Windows full client package to our computers as a first stage with our Enterpirise deployemt…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Sophos Intercept X with XDR on Servers "Reboot to complete update; computer stays protected"

    IT_Team
    IT_Team
    Why does Sophos Central want me to restart the Servers, if there are no differences between the component versions on Servers that are up to date (Events: " Update succeeded ") and those who sophos central want to reboot (Events: "Reboot to complete update;…
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Migrate from End Point and Server Protection to Intercept X Advanced

    Ana Matos
    Ana Matos
    Hi. I'm new to Sophos but it has been used in the company I work for for a few years now. I'm looking at the requirements to migrate from Endpoint and Server Protection for virtualized environments managed by Enterprise Console due to EOL to Intercept…
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Icap Services

    Rajendra Patil
    Rajendra Patil
    How to start Icap services on Sophos endpoint protection XDR
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Failed to install Failed to install component(s): SDU, SFS64, SOPHOSCLEANM64, SAUXG: 8000ffff.

    Kevin Guo
    Kevin Guo
    System install failed when install server . below is log file. 2023-02-20T05:02:57.5698300Z INFO : Running C:\\Users\\ADMINI~1.TSE\\AppData\\Local\\Temp\\2\\SophosSetup-475400664\\Setup.exe 2023-02-20T05:02:57.5698300Z INFO : IsWow64Process2 not available…
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Sophos File Scanner Performance: What's being Scanned/What to Exclude

    Gladys
    Gladys
    Disclaimer: This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Overview If you find that the SophosFileScanner.exe process is…
    • over 1 year ago
    • Sophos Endpoint
    • Recommended Reads
  • issue with RDP

    Carol Jenkins
    Carol Jenkins
    I am only able to access a Hyper-V server from the Hyper-V Manager on the physical host. When the connection is established, I can use MSTSC from my local Windows 11 machine to connect to the server and take control of the session. However , if I attempt…
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • No Sophos Security products installed

    Relaxo
    Relaxo
    Hello, Computer says: No Sophos Security products installed Sophos Intercept X is missing central says 1. reinstallation of sophos did not helped 2. i have this problem on 10 servers 3. central console lies about…
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Huge folder sophos\endpoint defense\data\event journals\sophosED

    LHerzog
    LHerzog
    Checking disk space consumers on our windows servers we see that Sophos folder is huge on them: %programdata%\sophos\endpoint defense\data\event journals\sophosED Some of the subfolders contain tenthousands of files (e.g. Dns or FileBinaryChanges…
    • Answered
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Sophos Central License managing and Vulnerability management?

    Moris Vrachovski
    Moris Vrachovski
    Hello, Had some questions about Sophos central's capabilities. Can Sophos central manage vulnerabilities and out of date software? How would the licensing model work for shared systems like Terminal servers that have many users logging in?
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Update 'Update Cache/Message Relay'

    MichaelWeremecki
    MichaelWeremecki
    Greetings, I am trying to find out how to update the Message Relay application for our 2019 Windows server. The version of httpd.exe is apache 2.5.3 which appears on our Nessus Vulnerability reports. Sophos has released a kb documenting why their…
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Windows Servers MCS 8001 errors: Sophos Management Communications System received HTTP status 4294967295 from the server.

    LHerzog
    LHerzog
    On our Windows Servers I can see that ecent reported frequently after November 4th 2022. The Sophos Management Communications System client service has received an HTTP status 4294967295 from the server. This might indicate that action is necessary…
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • RDP not working on hyper-v server 2022

    Ferry van Dijk
    Ferry van Dijk
    I can only connect to any hyper-v server from hyper v manager on the fysical host. When the connection is up and running i can start MSTSC from my local windows 11 and connect to the server and take over the session. if i try to connect directly…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Getting Sophos Central/Endpoint into an air gap system

    Daniel Drury
    Daniel Drury
    Hi all, Was hoping to potentially get some tips for setting up an air gap connection with up to date Sophos anti-virus protection, In the building currently we have a setup where we got a Sophos Central Console connecting to machines with Sophos…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • CXmal/WebAgnt-A continuously intercepted by Sophos on Exchange Server 2019- How I can stop this?

    NOR ASMIRA BINTI MOHD NOR
    NOR ASMIRA BINTI MOHD NOR
    Hi, I keep receiving this notification on Sophos. So far, I'm running Exchange Server 2019 on VM Host. The error mentioned this path on C drive: inetpub\wwwroot\aspnet_client\nzkqhfcsjpl.aspx . The .aspx name are not consistent. I'm not receiving…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • rumors of Heartbeat disabled for Windows Server 2012 R2 - true?

    LHerzog
    LHerzog
    Hi, I just read this article: https://borncity.com/win/2022/11/15/windows-server-2012-r2-sophos-user-authentication-using-heartbeat-disabled-on-rds-servers/ saying a customer found out tha his Windows 2012 R2 Servers no longer send their heartbeat…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • Sophos Endpoint realtime filescan on server causes high io write with $$$ files

    DuS
    DuS
    Hello Sophos community, is anybody able to tell me, why Sophos Endpoint needs a pretty noticable amount of write io directly on disk? I can see the following in the servers ressource monitor every minute, as soon as realtime filescanner service…
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
  • set up gold image to be deployed

    Sophos User1175
    Sophos User1175
    hi all, so i have come to sys preping my pc in preparation to capture then deploy it but obviously sophos endpoint you need to do a bit of prep work, normally i have done this in a script, in this how to https://support.sophos.com/support/s/article…
    • Answered
    • over 2 years ago
    • Sophos Endpoint
    • Discussions
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