• Configuration template Sync in Sophos Central

    DRSmokey
    DRSmokey
    Hello, We are currently in the process of preparing around 60 XGS87w for one of our customers that they want to use in their sales outlets to secure and connect them. To speed up the process, we have stored a configuration template in Sophos Central…
    • Answered
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • Clients can't connect to Wifi after being off network

    Corey Warner
    Corey Warner
    We are in the process of switching all of our Cisco Wireless access points over to Sophos APX 530s. We have multiple sites and have completed roughly half of them. Along with the replacements, we have decided to use Synchronized Security to allow only…
    • 9 months ago
    • Sophos Wireless
    • Discussions
  • Customers with firewalls not active

    Stuart James
    Stuart James
    I have several customers in Sophos Central who have firewalls registered and nothing else. One client has 23 firewalls registered. Sophos considers these customers as "not active" despite them having connected, active firewalls. About time Sophos…
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • Only firmware updates on unsupported upgrade path offered automatically

    FFin
    FFin
    Yes, i'm aware that this firmware release is already EOL - but that's why i'm upgrading. Logging in to SFOS 19.0 MR1 i got updates offered to 19.5MR4 and 20.0GA. I got those two Versions on local webadmin as well as in central. As both firmware versions…
    • Answered
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • Central Firewall Management - February Update

    AlanT
    AlanT
    I'm pleased to announce that the February update for Firewall Management in Sophos Central is now available. New Features Repeatable Subscriptions Trials - Subscriptions may be evaluated again after 90 days. If you started a trial but weren't able…
    • 9 months ago
    • Sophos Firewall
    • Release Notes & News
  • Sophos Central - Konfiguration der ausgewählten Firewall konnte nicht importiert werden.

    IT-Service Stadtverwaltung Wörth am Rhein
    IT-Service Stadtverwaltung Wörth am Rhein
    Hallo zusammen, ich möchte in Sophos Central eine neue Firewall-Gruppe erstellen und eine vorhandene Firewall-Konfiguration importieren. Leider läuft der Import ständig in folgenden Fehler. Siehe Bild. Ich habe bereits alle Firewall-Regeln…
    • 9 months ago
    • Sophos Firewall
    • German Forum
  • No Wireless section in Central

    Mario Doth
    Mario Doth
    Hi, I recently (a week ago) created a central account and set up a SW SFOS for my home. The firewall is working but I don't see My Products->Wireless in central portal admin so I cannot register my AP15 to register and configure wireless.
    • Answered
    • 10 months ago
    • Sophos Wireless
    • Discussions
  • firewall not showing up in firewall licensing on sophos central

    PeteH
    PeteH
    hi due to a failing xg135 I am going to need to transfer the licence to a spare xgs136 soon but when i have found the info on how to do this it says go to the firewall licence page on sophos central and simple click transfer licence. The problem is…
    • Answered
    • 9 months ago
    • Sophos Firewall
    • Discussions
  • Is Sophos Central free for Sophos XG Home users !?

    J Thai
    J Thai
    Hello everyone, I am a Sophos XG Home user, and my XStream Protection bundle license also includes the Central Orchestration feature lasting until 2999 as well. Does this also mean I can register a Sophos Central account for free to evaluate Central…
    • Answered
    • 10 months ago
    • Sophos Firewall
    • Discussions
  • Access Point Recommendations

    İsmail Demiralp
    İsmail Demiralp
    We have xgs 2100. We want to establish a wireless network for our company and we want to manage it through Sophos. So what are your access point recommendations? Also, can I use a different brand access point other than Sophos brand access points to Sophos…
    • Answered
    • 10 months ago
    • Sophos Wireless
    • Discussions
  • Sophos AP55C registration timeout

    butch ritzenkacker
    butch ritzenkacker
    Hallo ich habe ein Problem beim registrieren eines AP55c. Und zwar endet die Registrierung mit timeout. Wr bekommt von der Fritzbox auch eine IP zugewiesen. Die Diagnose meldet den AP als erkannt und das die Firmware auf 2.3.4-5 aktualisiert wurde…
    • 10 months ago
    • Sophos Firewall
    • German Forum
  • Large amount of 'unreachable' alerts several WAPs - then they work fine

    TimAlbertson
    TimAlbertson
    This is our first go around using Sophos Central to manage a mix of APX120 and APX320X. We wanted the consistency of using one wireless controller since the APX320X can't be managed by a Sophos Firewall. The firewall is a Sophos XGS 136. Several times…
    • 10 months ago
    • Sophos Wireless
    • Discussions
  • Central Wireless: Access Point falsely reports RADIUS-Server 1812 not reachable for unreplied proxied requests

    LHerzog
    LHerzog
    APX 530 on Sophos Central is using a RADIUS configuration with 111.222.33.22 (just a dummy IP) as RADIUS Server on port 1812. 111.222.33.22 is a RADIUS Proxy. Based on the requested SSID the proxy decides to sent the request to several real RADIUS servers…
    • 10 months ago
    • Sophos Wireless
    • Discussions
  • licensing faild to apply the subscription to firewalls (central sophos)

    abdelali mahfoudi
    abdelali mahfoudi
    when i applying a new subscription, and I'm receiving a "Failed to Apply Subscription" message.
    • 10 months ago
    • Sophos Firewall
    • Discussions
  • Failed to send firewall information from device to CM

    LHerzog
    LHerzog
    Do I need to worry about such messages in System Live Log? Time,Log comp,Status,Username,Message,Message ID, 2024-02-02 10:38:53,Central Management ,,,Failed to send firewall information from device to CM,17918, 2024-02-02 09:53:52,Central Management…
    • 10 months ago
    • Sophos Firewall
    • Discussions
  • Transferring APX from UTM firewall to Sophos Central

    kerobra
    kerobra
    Hi, yesterday I ran into trouble while trying to move an APX120 from Sophos SG/UTM (FW 9.718-5) to Sophos Central Wireless. Currently my APs are connected to LAN (VLAN1) on L2 Switches, those are connected to local Sophos XGS firewalls, via IPSEC…
    • 10 months ago
    • Sophos Wireless
    • Discussions
  • update: Central Wireless RADIUS: Roaming Clients between APX320 and APX530 lose connection when on APX530

    LHerzog
    LHerzog
    update to the closed thread: Central Wireless RADIUS: Roaming Clients between APX320 and APX530 lose connection when on APX530 News from our support case 06845353 as reference in case other users may face such issues. Sophos WiFi Dev Team has successfully…
    • 11 months ago
    • Sophos Wireless
    • Discussions
  • Central Firewall Management - January Release Is Now Available

    AlanT
    AlanT
    Hello Sophos Community, The January Central release for Firewall Management is now available. This contains several new features, and fixes. Features SD-WAN Enhancements - Allow '*' wildcard character as any IP address for remote end of the…
    • 11 months ago
    • Sophos Firewall
    • Release Notes & News
  • Slow speed on APX320 - MU-MIMO

    IanR999
    IanR999
    I have just purchased 4x APX320s and they are all connected to my Sophos Central Account. I have installed the first one, and noticed that the throughput seemed slow but very reliable and stable at ~270Mbps, the LAN is all 1Gbps and the WAN is 900Mbps…
    • 11 months ago
    • Sophos Wireless
    • Discussions
  • Sophos Central Bug: assign or remove AP to or from AP6 SSID: An unexpected error occurred while processing the request

    LHerzog
    LHerzog
    I have created an AP6 SSID with RADIUS 802.1X. So far so fine. Now, whenever I add or remove an AP6 AP and click save, I get this error An unexpected error occurred while processing the request When I cancel afterwards, the change has been applied…
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • Central: rebooting multiple access points at once

    LHerzog
    LHerzog
    When you want to reboot multiple AP6 or APX at once, this is not possible currently. Why is there no reboot button? That would be very comfortable. because now you would need to click each AP, reboot it, then back at AP list filter out the AP you…
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • AP not listed in Sophos Central Report Hub

    HughFraser1
    HughFraser1
    I'm running Sophos XG with 5 APs (4 AP15 and one AP55). All are registered in Sophos Central an appear live and up to date in the Access Points page under wireless. But when I go to the Firewall Management Report Hub, under the Network section it shows…
    • Answered
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • APX vs AP6 licensing Changes for Central?

    LHerzog
    LHerzog
    Will APX Series management in Sophos Central remain free to use? Will AP6 Series require extra licensing for Sophos Central Management? DACH Region.
    • Answered
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • Cannot add new AP6 to a floorplan in Site on Sophos Central - "AP6 not available at this time"

    DG1
    DG1
    After adding a new AP6 access point to my site on Sophos Central, I tried to add the AP to the floorplan, and it is greyed out and says "AP6 not available at this time". Seems really odd that this is not available...how different could it be from the…
    • over 1 year ago
    • Sophos Wireless
    • Discussions
  • Problem with Sophos Central Wireless

    Marcel Fett
    Marcel Fett
    Our access points have been offline since the early morning. The access points are integrated into Sophos Central. Resetting the device and re-registering it was also unsuccessful. This runs into a TimeOut. Are there currently problems with Sophos Central…
    • Answered
    • over 1 year ago
    • Sophos Wireless
    • Discussions
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