• default SD_WAN orchestration route

    Bharat J
    Bharat J
    AD Authentication is successful without using default SD_WAN orchestration route.
    • 2 days ago
    • Sophos Firewall
    • Discussions
  • Hotspot with Captive Portal not working

    EdgeFour
    EdgeFour
    Hello, we're currently migrating our access points from an UTM to Sophos Central. While the "internal" wifi networks worked without a problem, we're struggling with our hotspot guest network. We were able to create an SSID that bridges to our guest…
    • 18 days ago
    • Sophos Wireless
    • Discussions
  • moving from APX to AP6 device management for Multiple customers

    JacobKirkland
    JacobKirkland
    Hello, We are currently managing multiple customers firewalls Via Central portal. All of our customers are currently using the APX line which we manage from the site firewalls. We are looking to provision devices for a new customer site, and have…
    • 12 days ago
    • Sophos Wireless
    • Discussions
  • Zero Touch troubleshooting

    FFin
    FFin
    For every new XGS appliance i'm preparing for customer, i'm trying to use new zero touch. Unfortunately every 2-3 appliances that process fails and needs further investigation. So currently i'm not confident enough to send appliance directly to customer…
    • 19 days ago
    • Sophos Firewall
    • Discussions
  • Wifi 6 deactivation on AP6

    Vincent Thevenot
    Vincent Thevenot
    I have some old equipment which use Wifi and are not able to see ssids on Wifi 6 APs. I saw the option Band in AP6 web configuration page : And it works well when I set band to 11b/g/n instead of 11b/g/n/ax BUT this parameter is reset when I update…
    • 23 days ago
    • Sophos Wireless
    • Discussions
  • AP6 / Sophos central : VLANs shift when disable SSIDs

    Vincent Thevenot
    Vincent Thevenot
    I have this configuration : With a different Vlan per SSIDs, I can see it on the AP web interface : If I disable the SSID SterelaInterne Wait the APs are updated And then VLANs are not correctly assigned : For example WIFI_NOV_DMZ got…
    • 23 days ago
    • Sophos Wireless
    • Discussions
  • No access to Sophos XGS

    André Heckmann
    André Heckmann
    Hello everyone, I have registered a new firewall in Sophos Central, just as I have done countless times before. However, with this firewall, I am facing the issue that I cannot access it. Every time I try, I get the following message: "FIREWALL SESSION…
    • 23 days ago
    • Sophos Firewall
    • Discussions
  • Problem with AP6 and Sophos Central

    Jean-Charles SIEGEL
    Jean-Charles SIEGEL
    Hello, I don't understand how works Sophos Central with new AP6 Access Point. I need to migrate from Wireless Controller on UTM 9 to Sophos Central with APX. I have 3 networks configured on Sophos Central, as I have on UTM 9 : PRIVE-INTERCO-IOT…
    • 1 month ago
    • Sophos Wireless
    • Discussions
  • APX120 requires new certificate

    rfcat_vk
    rfcat_vk
    Hi, My APX120 will not update to CM where it is registered because the SSL/TLS fails the certificate. How do I enable the APX120 to received a new certificate? Ian
    • 24 days ago
    • Sophos Wireless
    • Discussions
  • Central managed AP on VLAN can't see internet when behind a switch

    Marvin Hamm
    Marvin Hamm
    I'm trying to setup a Central managed AP to a VLAN connected SSID to my Firewall. Pos A - If I'm connected directly to the Firewall with the AP, the AP can see and serve the internet to anyone connected to it. Pos B - If I'm connected through a…
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • Device names are in form of serial numbers. Can I change this?

    Andrej Pirman
    Andrej Pirman
    Hi, I am exploring Sophos CENTRAL now with a bunch of XGS firewalls and Intercept-X installations and one thing that bothers me a lot is that firewalls in logs, alarms, events and such are all named by SERIAL NUMBER. Like in example below. It is really…
    • Answered
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • Sophos Central Wireless Device Name shows only MAC Addresses

    olaf_koehler
    olaf_koehler
    Hello, in the device overview, only the MAC addresses are displayed as the device names of the connected clients. Is it currently not possible to display the host names? Olaf
    • 1 month ago
    • Sophos Wireless
    • Discussions
  • Sophos Central Update - Faster Firewall SSO Access

    AlanT
    AlanT
    Hi Sophos Community, I'm excited to announce a major update to the firewall single-sign-on service available today in Sophos Central. This service allows you to access the local user interface of a firewall that is managed by Central, without needing…
    • Central Firewall SSO Showdown - New vs Original.mp4
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    • 1 month ago
    • Sophos Firewall
    • Release Notes & News
  • Firewall Management - Firewalls - No firmware is available - Device is up to date

    Peter Riederer
    Peter Riederer
    Hey Folks, some of our XGS FWs have reported by mail, a new firmware update would be available for download/installation. Central instead isnt reporting anything, and still shows firewall is up to date. Even when i upload the firmware file manually…
    • 1 month ago
    • Sophos Firewall
    • Discussions
  • XGS - Zero Touch Deployment - Completed Zero Touch setup - Bug?

    Chris Jungmann
    Chris Jungmann
    Guten Morgen, ich habe bei mehreren XGS-Firewalls folgendes Problem festgestellt: Ich bereite die Firewalls über Zero-Touch-Deployment und USB-Stick vor. Nach einiger Zeit meldet sich die Firewall korrekt im Central an, und ich kann unsere Firewall…
    • Answered
    • 1 month ago
    • Sophos Firewall
    • German Forum
  • Access Point AP55C won't register with Central

    148Points
    148Points
    Hi, we migrated a site from XG210 to XGS2300 with SFOS is 20.0.2 . They have three Access Point APX320 and four Access Points AP55C. The APX320 work fine, but of course the AP55C don't work anymore with the XGS. Now we wanted to register the AP55C with…
    • 2 months ago
    • Sophos Wireless
    • Discussions
  • Device Registration fails: Appliance connectivity issue with the license server - Time not set

    LHerzog
    LHerzog
    I tried to register a RMA firewall with SFOS 21 EAP after it has been claimed in Central. It did not work. Either Administration -> "Registration" failed also Sophos Central -> "Sophos Central registration" failed Live Log found: 1970…
    • Answered
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • Block or report on PPTP centrally

    Stuart James
    Stuart James
    I have 200+ firewalls that have been out there for quite a well and I've found a few which still have PPTP enabled from a different era. Staggering. For some reason, PPTP isn't in Central Partner firewall templates so can't disable there. Can't disable…
    • 2 months ago
    • Sophos Firewall
    • Discussions
  • firewall home - WAN interface not allowing me to register firewall but is allowing traffic through

    JohnAdamski1
    JohnAdamski1
    Setup Sophos Firewall Home edition, booted and needed to change WAN interface from default DHCP to Static IP (due to ISP). I must have missed a step as devices on my home network can get out to the internet. -- i.e. my PC I'm typing this up on is inside…
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • AP6 6GHz and the band steering checkbox in Sophos Central

    Wayne Folta
    Wayne Folta
    The checkbox for an AP6 420E says: "Band steering: Dual-band capable wireless clients will be steered to 5 GHz by default." Is this just old phrasing, or does it only apply to 2.4 GHz and 5 GHz, but not 6 GHz? Or is it no longer necessary with WiFi…
    • 3 months ago
    • Sophos Wireless
    • Discussions
  • XGS 2100 Zero Touch Deployment Stuck In Waiting For Deployment

    Clay Tsuhako
    Clay Tsuhako
    Hello: I am trying to deploy a Sophos XGS 2100 for the first time using Zero Touch. The firewall is running Sophos (SFOS 20.0.2 MR-2-Build378). I have connected Port 2/WAN to our network and done the configuration on Sophos Central. It has been showing…
    • Answered
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Central Firewall connections down since weekend

    FFin
    FFin
    Hi there, as Sophos Status page is not showing any issues: starting on saturday i've seen multiple customers with multiple Firewalls getting "Firewall has not connected to Sophos Central" -Notifications. Affecting different ISPs. I've seen reports…
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • Firewall Template shows no Firewalls in a Group

    FM-Valkyrie
    FM-Valkyrie
    Hello, we wanted to start using the Central Firewall Templates. We created a few Rules and added a customer with 5 or 6 Firewalls into the Rule. Central shows us the Customer has 0 Firewalls and so the Rules will not be applied. Anyone else…
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Web-Content-Filter over all products? (XGS - EP - DNS Protection)

    Valvaris Sigma
    Valvaris Sigma
    Hello Sophos-Team, is this maybe in the works were we can have a Central - Content Filter Setting - for all Products. Because troubleshooting ATM is kind of meh... if you use all protections at once. Sophos Endpoint-Protection -> Sophos XGS Firewall…
    • 3 months ago
    • Sophos Firewall
    • Discussions
  • AP6 420E Central setup painful, also will logs indicate DFS detections?

    Wayne Folta
    Wayne Folta
    OBSERVATIOBN: Love the new AP6 420E, but man was that a painful experience. It accesses multiple sites -- apparently using QUIC -- so had to disable SSL decryption entirely and QUIC prevention entirely, and other stuff as I flailed around trying to get…
    • 3 months ago
    • Sophos Wireless
    • Discussions
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