"I was using the Sophos AP 55C with management on my Sophos Firewall UTM, but I won't be using the firewall anymore where I have the access points installed. Is there a way for me to manage them differently? They are already in EOL. What can I do ?"

Hello, We have been having issues with our Sophos AP environment with daily High Packet Retires on Access Points across our network. Here is an example of one on an AP broadcasting out Business Wifi which only our laptops connect to. Jun 26…

HI, We have a number of APs managed through Sophos Central. We have a specific guest SSID which is using NAT and a captive portal, but still going out our on premise sophos firewalls. I can't seem to get traffic through this SSID to log in the firewall…

Hey, i have multiple sites with multiple Accesspoints. We manage all AccessPoints in Sophos Central. For the Hotspots we created an SSID with the NAT Mode: Now we want to limit the brandwidth for the entire network. But i cant find an option…

I am having problems understanding AP Firmware. In Sophos Central, if I go to Wireless and Access Points, The summary screen says that I have Firmware v2.3.4-4 If I go to Firewall Management -> Firewalls -> Backup & Firmware -> Pattern Updates, the…

In the Sophos documentation for configuring a Radius Server for an SSID in Sophos Central, it is indicated that you must create a Radius client for the access point with its IP, as well as a Request Policy with its serial number. Following this documentation…

Good day Um trying to register my APX 530 on sophos central and its showing this error

We are trialling Sophos APs for a wifi refresh but having some issues with them. 3 x APX320 - 2 managed through Sophos Central, one via an XGS6500. They will occasionally go offline (red light, no ping response/LAN access but still advertising SSIDs…

Hi all, I have 2 APs 15, where the first one is connected to XG LAN and the second AP is connected to the first AP 15 through a Mesh network. Both APs are managed through Sophos Central. Every 2 days, I need to restart the second AP as the ping becomes…

Hi All, Weird issue. I moved our Sophos Access Points from the XG firewall to Central for management. I created SSID in Central and enabled NAT for the network and gave it 8.8.8.8 as DNS. When iPhones now connect to that AP in Central, they can…

Any idea what's the issue when my two new APX530 we set up behind XGS136 do not show with their MAC, firmware version, uptime and workload in Sophos Central? No blocked packets from them towards Internet. They are working fine but that information…

Hi Ok so I might be rather dim (and I hope not as I am supposedly a certified SFOS Architect!) but we are deploying a 10 SD-WAN site to site mesh of XGS firewalls with multiple WAN links into each site for a customer using SD-WAN Central Orchestration…

I'm working on moving to XG. While setting up the firewall I skipped the part in the wizard that asked to convert my existing UTM 9 license to central. My reasoning was that I still need my utm 9 license for my live system and feared losing that. Anyway…

Hi, We oversee more than 30 firewalls through Central Firewall Management. Although a firewall policy has been applied universally, a problem arises with password complexity settings within the policy. Specifically, it restricts passwords to a range…

Hello Guys, just wanted a confirmation from you, i've registered some AP in Sophos central but they arent shown in the XG firewall, is that normal? the only way to manage those with the xg firewall is to register them with the XG? i tought that…

Hi all, XG Firewall XGS Firewall I have around twenty Sophos firewalls Each time I open an admin session, a notification from Sophos Central is displayed. I want to know is this service free, and does not require any subscription.. what are the…

I've built out in the SD-WAN connection group. XGS116 firewall at my remote home office is behind DHCP public IP. Virtual firewall in Azure is behind Azure's NAT. It doesn't seem like an SD-WAN Connection group can handle this as it configures the Gateway…

Good Day Members, I Trust you are well. We currently have 5 sites with site to site SSL VPN configured. We are investigating SD-WAN connection Group in Sophos Central. This will assist us in setting a couple defaults policies that that would be the same…

Hello, where are the Firewall Rule Groups in Central? I am not able to group the rules, how is this done via Central? Sven

When Searching Object for a Firewall rule, I have to know the name. example vsrv-testserver01 When I type testserver it is not found. I have to start with vsrv-. This works on an xgs. Sven

Hello, for Firewall Rules with Users, managed by Sophos Central Firewall Management. How do I get the Groups to Central and use them? The Groups are synced from local Active Directory. Thanks Sven

Hallo, ich habe folgendes Problem. Wir wollen in Sophos Central, gezungendermaßen, unsere APX Access Points verwalten, da wir auch Outdoor Antennen haben welche nicht über die Firewall verwaltbar sind. Nun haben wir das Problem das sich das Hotspot…

Hi team, I noticed a strange thing about our own XGS-HA cluster today. One device wasn't checked in in Central (status "Auxiliary device status: Couldn't get the registration details. The device is offline.") although the HA status page shows everything…

Hi, I have a new Sophos XGS107 firewall that we deployed and it was showing that it needed a firmware upgrade in Sophos Central, so we scheduled it to do an upgrade, and now it's showing a gear icon that is spinning, and the upgrade should have finished…

One of the XG115W firewalls lost connection to Sophos Central some time ago, rebooting device did not solve the issue so I've tried to remove and re-add the device to Sophos central. Whether I try OTP or user/password it errors. Now the button is not…