• Sophos XGS Zero Touch Deployment

    Gabriel Doring
    Gabriel Doring
    Hi, I've set up a new and fresh XGS116 and add it to receive a ZeroTouch config from the central, however I'm seeing all kinds of errors regarding access denied, I don't know what to do anymore. The firewall has been added to the central with the correct…
    • Answered
    • 4 months ago
    • Sophos Firewall
    • Discussions
  • combine AP6 and XGS WLAN

    GernotMeyer
    GernotMeyer
    Hi all, is it possible to combine AP6 series APs managed by Central and the local WLAN from XGS126w to work as one? If yes I didn't find entry info. Thanks for hints Gernot
    • 4 months ago
    • Sophos Wireless
    • Discussions
  • new AP not longer manageable by XG??

    Boris Andratzek1
    Boris Andratzek1
    Hej all, We manage around 80 XGs at the same number of locations with around 250 AccessPoints (APX120). With our last order, we realized that the APX120s are no longer available. Now we have received two AP6-420s and have to learn that they are not…
    • 5 months ago
    • Sophos Wireless
    • Discussions
  • AP6 und Sophos Central

    Andreas Schauer1
    Andreas Schauer1
    Hallo, hab ein Problem mit den AP6 und Sophos Central. Die Access Points wurden registriert, werden aber nicht in Central angezeigt. SSID kann ich auch nicht erstellen, wernn ich auf erstellen klicke bleibt die Seite leer. Hab mehrer Browser versucht…
    • 5 months ago
    • Sophos Wireless
    • Discussions
  • Sophos Central Firewall Groups - Can't modify Blocked URL Group under Web, URL Groups (Grayed out)

    Randy Cleveland
    Randy Cleveland
    Is it possible to edit the "Blocked" URL group for a "Group" of firewalls in Sophos Central? It's grayed out in my firewall groups. Randy
    • Answered
    • 5 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall lost connection to Sophos Central

    admin_idl
    admin_idl
    Hello, We sometimes receive the message that the firewall has lost the connection to Sophos Central, although the connection still exists and the firewall can also be reached via Sophos Central. What could be the reason for this? Thank You!
    • 6 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Central Release: Active Threat Response for Sophos Switches

    Matthew Dieckman
    Matthew Dieckman
    Overview The product team is pleased to announce the introduction of Active Threat Response for Sophos Switch and Sophos Wireless (AP6 Series only). This new offering provides API-triggered responses to automatically isolate compromised hosts across…
    • 6 months ago
    • Sophos Switch
    • Release Notes & News
  • Voucher in Sophos Central with own Layout

    Andreas Muschkat
    Andreas Muschkat
    Hello, Our WLAN administration was moved to the cloud (Sophos Central) after switching from the XG135 firewall to the XGS136. In the XG135 we were able to upload a PDF as a template for voucher generation. This PDF contained various keywords, where, for…
    • 6 months ago
    • Sophos Wireless
    • Discussions
  • Central Switch May Update

    AlanT
    AlanT
    New Features MSP Monthly Billing for Switches Adaptive Threat Response Monthly Billing for Support & Services Subscriptions Customer Dashboard Users Sophos Switch Support and Services subscriptions may now billed monthly for actively managed…
    • 6 months ago
    • Sophos Switch
    • Release Notes & News
  • Being knocked out of Firewall management

    April Beachy
    April Beachy
    We are managing our firewalls from Sophos Central. We will login to Sophos Central, go into firewall management and choose the firewall and start managing it. The timing is random, but in the midst of managing the firewall we will be kicked out of the…
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Firewall templates - Central vs Local settings

    ArtL
    ArtL
    I'm testing out the ability to manage base firewall configurations using Sophos Central Templates through the Partner Portal. Everything seems fine if it's a fresh firewall, and all the template policies get applied however if I had an existing configured…
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Sophos Central Exception funktioniert nicht

    Ameisenbär
    Ameisenbär
    Hallo zusammen, das Starlink verwende ich als WAN Failover, durch das die sehr oft zwangstrennungen hat, bekomme ich täglich oder wöchtenlich diese email alerts. Wie kann ich die Meldung in ausnahme setzen? Die Email Alert ist bereits auf Never gestellt…
    • 7 months ago
    • Sophos Firewall
    • German Forum
  • Delay in Central Management Alerts since 04/20/2024

    FFin
    FFin
    Are there any known issues with central management communication currently? Starting on 04/20/2024 i'm getting central-alerts with massive delay of 3-9 hours. (SFOS Home, V20.0GA) I've an fixed PPPoE reconnect every morning at 3 a.m., so i expect an…
    • 7 months ago
    • Sophos Firewall
    • Discussions
  • Sophos AP6 420E County Meldung

    Hans-Juergen Guenter
    Hans-Juergen Guenter
    Hallo, leider konnte ich das deutsche Wireless-Forum nicht finden, deswegen hoffe ich das ich hier auch in deutsch meine Frage stellen kann um darauf vielleicht eine Antwort zu bekommen. Habe gerade den ersten AP 6 Accesspoint in Sophos Central eingebunden…
    • Answered
    • 7 months ago
    • Sophos Wireless
    • Discussions
  • Free Home Use XG Firewall

    Christoph Geilker
    Christoph Geilker
    Hallo zusammen, ich hab früher häufig mit einer SG 210 gearbeitet. Nun bin ich nicht mehr direkt für die Firewalls zuständig, möchte aber "am Ball" bleiben. Daher wollte Ich mir die Free Home Use XG Firewall zu Hause auf einem PC installieren und…
    • Answered
    • 7 months ago
    • Sophos Firewall
    • German Forum
  • Firewall-Vorlagen

    Pasquale Piscitello
    Pasquale Piscitello
    Hallo Ihr Lieben, Im Sophos Central Admin-Portal unter dem Reiter "Sophos-Central Firewall" und "Gruppen verwalten" hat man die Möglichkeit, globale Firewall-Vorlagen mit Richtlinien zu definieren und auf spezifische Kunden/Firewalls anzuwenden. Dies…
    • 7 months ago
    • Sophos Firewall
    • German Forum
  • Central Admin Audit log: access denied for config changes from strange GUIDs all the time

    LHerzog
    LHerzog
    What is trying to change setting here and fails? The pixeled area is a real user access.
    • 8 months ago
    • Sophos Wireless
    • Discussions
  • Sophos Firewall Communication to Sophos Central

    Randy Cleveland
    Randy Cleveland
    Hi, We have a Sophos XGS107 firewall on a Spectrum cable internet connection. Yesterday mid-morning, we got a notification that the firewall had lost communication to Sophos Central. We called the location where the XGS107 is located and they were…
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Missing Firewalls on Central + Stopped Services

    Nanoman
    Nanoman
    Hi! tonight the HA-Cluster disconnected from Central (not together: the AUX 1h later) and on the Firewall the following services are shown as "stopped": - fwcm-updaterd - fwcm-heartbeatd - fwcm-eventd - fwcm-api-execut By the way, only one of the two…
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Configuration template Sync in Sophos Central

    DRSmokey
    DRSmokey
    Hello, We are currently in the process of preparing around 60 XGS87w for one of our customers that they want to use in their sales outlets to secure and connect them. To speed up the process, we have stored a configuration template in Sophos Central…
    • Answered
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Clients can't connect to Wifi after being off network

    Corey Warner
    Corey Warner
    We are in the process of switching all of our Cisco Wireless access points over to Sophos APX 530s. We have multiple sites and have completed roughly half of them. Along with the replacements, we have decided to use Synchronized Security to allow only…
    • 8 months ago
    • Sophos Wireless
    • Discussions
  • Customers with firewalls not active

    Stuart James
    Stuart James
    I have several customers in Sophos Central who have firewalls registered and nothing else. One client has 23 firewalls registered. Sophos considers these customers as "not active" despite them having connected, active firewalls. About time Sophos…
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Only firmware updates on unsupported upgrade path offered automatically

    FFin
    FFin
    Yes, i'm aware that this firmware release is already EOL - but that's why i'm upgrading. Logging in to SFOS 19.0 MR1 i got updates offered to 19.5MR4 and 20.0GA. I got those two Versions on local webadmin as well as in central. As both firmware versions…
    • Answered
    • 8 months ago
    • Sophos Firewall
    • Discussions
  • Central Firewall Management - February Update

    AlanT
    AlanT
    I'm pleased to announce that the February update for Firewall Management in Sophos Central is now available. New Features Repeatable Subscriptions Trials - Subscriptions may be evaluated again after 90 days. If you started a trial but weren't able…
    • 9 months ago
    • Sophos Firewall
    • Release Notes & News
  • Sophos Central - Konfiguration der ausgewählten Firewall konnte nicht importiert werden.

    IT-Service Stadtverwaltung Wörth am Rhein
    IT-Service Stadtverwaltung Wörth am Rhein
    Hallo zusammen, ich möchte in Sophos Central eine neue Firewall-Gruppe erstellen und eine vorhandene Firewall-Konfiguration importieren. Leider läuft der Import ständig in folgenden Fehler. Siehe Bild. Ich habe bereits alle Firewall-Regeln…
    • 9 months ago
    • Sophos Firewall
    • German Forum
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