Hello all,
I need help with something I struggle for some weeks now.
Sophos is currently blocking some users action with a lockdown event for a program we use.
I whitelisted the detected lockdown event from the event log (Exclude this Detection…
Hello,
starting from today (27/08/2024) debugging in Lazarus ( https://www.lazarus-ide.org/ ) with Free Pascal Compiler ( https://www.freepascal.org/ ) as backend is getting tremendously slow.
If I disable the HitmanPro.Alert service everything runs…
Hi! I noticed (about since 2 weeks) Microsoft Skype running in background, periodicly causes high CPU usage with Sophos Endpoint ( Sophos File Scanner Process ). Is there any other people here who experienced this?
Hi!
I just found a bug in the Sophos Central dashboard and could not find it in the known issues list. Here's how to replicate the issue:
1. Create an exclusion of the type "Exploit mitigation", choose an application and deactivate at least one of…
As residents of Saudi Arabia, SAMA provides us with YARA rules for threat detection.
How can we effectively create and implement our own query within Sophos Central to scan for these YARA rules?
What are the best practices and challenges associated…
https://docs.sophos.com/releasenotes/index.html?productGroupID=esg&productID=sesc_interceptx&versionID=allVersions
The last update was in 2021, what are you doing?
I have noticed my own computer (a quite fast machine, a HP Elitebook with i7 Gen13, 16GB RAM, Gen4 NVME SSD) feeling terribly slow when turning it on in the morning after being off for more than 10h.
Program starts and reaction time is very sluggy for…
Starting today around noon (Pacific time) we stopped being able to setup new workstations in Sophos Central. The logs (on multiple machines) show this:
2024-08-19T22:39:44.0627204Z INFO : Opening connection to mcs2-cloudstation-us-west-2.prod.hydra…
Hi,
We've recently moved to a hybrid setup for our Windows devices (local active and Intune). Many devices have successfully fully setup but most have not. They are registered with Intune and show compliance, however we have found that those not working…
Recently, I've noticed a troubling increase in false positives from Sophos Central that are impacting our workflow significantly. Legitimate files and applications are being flagged as threats, causing unnecessary disruptions and delays. This issue seems…
Hallo, ich habe ein Problem mit der Installation der kundenspezifischen .exe-Datei, die ich aus dem Sophos Central des Kunden herunterlade. Während des Setups wird das Gerät erfolgreich in Sophos Central registriert und der Download verläuft reibungslos…
Hello,
I would like to suggest an improvement to the Peripheral Control Policy by adding a note/comment field where we can enter a text justifying the exception.
I have “old” exceptions for USB sticks/disks that I can't remember what/who they were…
Hi,
We have some devices detected as cloned devices by Sophos Central. Old devices last communication time stamp practically same as new device install time.
One of them had been cloned twice in last 2 days (3 device copies now).
Thanks in advance…
We have a situation that's causing some annoyance with both our IT Engineers and our Information Governance staff, and its all to do with the DLP alerts to Admins when a user may be breaking our policies.
I've looked at the Custom Rules for Admin email…
And even with 6 or 7 new starts the device still shows the wrong user in central.
When I look up the correct user it shows 0 devices in the management studio. The user is local user in windows is logged into their Microsoft account and is synced with…
We run a small licensing application on a server, and the same client runs on student PCs in our media lab. The application named "iLok" started failing a few weeks ago, and after some investigation it is Sophos blocking it. We found by trial and error…
Hello, I am currently using Sophos Endpoint Protection Intercept X Advanced in the company network. Is it possible with Endpoint Protection to block USB interfaces for storage media such as USB sticks or external hard drives? So that only approved USB…