Hello Could someone provide me with a log of the Sophos Antivirus? Thanks in advance

Hello @all, since the architecture change anounced in KB00043550 ( https://support.sophos.com/support/s/article/KB-000043550?language=en_US ) we have at most clients the behaviour, that i see a neverending progressbar from Outlook if i copy a file …

We are using Anveo as client software for our external representatives, working on our local Business Central (aka Navision) setup. Anveo is an app, downloaded from the Microsoft Store, making a connection to our database, but also having offline capabilities…

Hi all, I'm using my company's laptop and running it as a non-administrator account. I am unable to access Sophos Diagnostic Utility it says "SDU is running from a non-administrator account. The tool may not be able to gather all requested information…

Hello, i am new to Sophos Endpoint and still try to dig my way through the settings and options. My Testclient shows me a red Alert wich means "Privacy deactivated" and "We informed your Administrator" But i didn't got informed about anything an…

Hello dear community, I have the problem that I used a wrong installer when installing an endpoint for a customer. Unfortunately, with the large number of customers, I do not know in which customers the PC was installed. When uninstalling, the tamper…

Hello there! I have some questions. I wasn't sure where to open this thread (f.e Sophos Central or Intercept X Endpoint ). Please excuse me if my posting here is wrong. We recently joined Sophos. We also caught a lot of malware that our previous security…

Hi all, today it seems that on a lot of Windows 10 clients the Sophos Anti-Virus service was removed however not on all. The status in Central is ok so no "service missing" message or the like. Is that due to an update? Why does it not affect all clients…

2 of our computers got BSOD today after a Sophos product update has been installed yesterday. Both machines are EAP. The BSOD occoured about 1h after power on during a zoom video meeting session. with or before the BSOD a minidump has…

Hi, I am running Windows 10 Home 64bit 21H2. I am trying to install Hitman Pro Alert using the file downloaded from the official web page. It is version 3.8.19.923. However, when I run the .exe file, and then click on Install, a message pops up…

According to this post and comments made in it, these rollouts should be complete and devices should be updated fully to the new architecture, however my entire fleet still hasn't updated. The new agent seems to be rolled out but devices still have the…

Hi, I am having some problems with this procedure https://support.sophos.com/support/s/article/KB-000035040?language=en_US I have a Citrix MCS Catalog, my VMs are created from a VM image base. First, I install Sophos Antivirus and execute the procedure…

What's the status on a solution for this? I am thinking we're going to have to move in a different direction for our mobile devices since this has been a known issue for years with no solution in sight. IPv6 is very common now and lack of support is making…

Good morning, since we enrolled Sophos Central Endpoint protection we got the Problem, that sometimes, we get these Errors as Mentioned above. PR_END_OF_FILE_ERROR ssl_error_bad_mac_alert if the User waits 5 Minutes and tries to connect the Website…

Is the Sophos Credential Theft Protection feature considered a substitute for, or equivalent to, Windows Defender Credential Guard? I suspect not but wanted to ask. Thanks, Matt

Hi, We are getting multiple bugchecks per day on 2 different laptops (one Dell and one Fujitsu). Bugchecks are 0.00000133 DPC Watchdog Violation. When debugging, it points to ndis.sys. When removing Sophos Endpoint Protection, both systems run without…

Sophos Central > Devices > Unmanaged Devices. Lists dozens of computers that are not listed in our Active Directory, nor have they been in our AD for some time. The "Last Update" in the lower right shows today's date/time. Is there a way to update…

Is there a way to notify the users that a reboot is pending due to a Sophos update? I know it shows on the portal and you can get email alerts but we don't want to be constantly reaching out to users with laptops to notify them to reboot. A pop up to…