• Enpoint - Threat Detection - SSL inspection active - invalid date

    JustinMilne
    JustinMilne
    Leap year bug guys? Seeing more and more reports of Browser warning NET:ERR_CERT_DATE_INVALID its the Sophos Endpoint RSA Root with a date of 1/1/1601 Meaning its the SSL/TLS Inspection feature - turn it off and the problem goes away... Ouch!
    • Answered
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • Can not install Sophos endpoint Protection ( Windows10 Client)

    Jae
    Jae
    I am trying to install Sophos endpoint Protection using a fresh download of the installer Version 1.19 from Sophos on a fresh Windows10 Client. This client is fully patched and updated and using TLS 1.2. I have tried using Sophos Zap, I have tried all…
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • Microsoft Dynamics Outlook Plugin and CSV export being blocked

    Slappy
    Slappy
    In the past week we have run across couple of issues..... things were working just fine but then they were not. Two issues so far: - Dynamics/F&O users have the ability to export to CSV. - Dynamics/F&O users were able to use the Dynamics Outlook…
    • 10 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos Intercept X Advanced - Bankingsoftware langsam

    Christian Niemann
    Christian Niemann
    Hallo Zusammen, hat jemand von euch Erfahrung mit dem Einsatz von Sophos Endpoint und Proficash? diese Bankingsoftware ist bei aktiven Endpoint schutz sehr langsam. Wenn die Policy's im Endpoint alle deaktiviert werden ist die Software wieder schnell…
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • Block Generative AI

    Onur Akcay
    Onur Akcay
    Hello, I want to block generative ai using sophos antivirus, I've checked the application control and i couldnt find anything. Do i have to use FQDN for all of them or is there any basic way to do so? Regards.
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • Cloud sandbox support in Sophos Intercept X EDR

    Gokul S
    Gokul S
    I am interested in Sophos Intercept X EDR. I cannot find the details regarding presence of cloud sandbox facility in EDR. Do EDR have cloud sandbox facilityin it? Thanks in advance.
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • Isolate device flag/trigger for stale devices?

    LCT-SM
    LCT-SM
    Hi, we have a requirement to disable stale PCs that have not talked back in 30 x days. We automate the disabling of the ad device object. However, if a device is subsequently turned on by a user AND logs on via cached creds. they can use/access the pc…
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • SophosNetFilter causing BSOD

    Yoni26
    Yoni26
    Hello, We have a client with 26 computers joined to a domain. Eight of the computers started to have a BSOD as soon as the user would login to their domain profile, or if started to browse the web. After looking at the dumps we noticed that the cause…
    • Answered
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • Recommended way to uninstall Sophos Endpoint

    LuisAyalaMagni
    LuisAyalaMagni
    Hi everybody, I have a question. Is there any difference uninstalling Sophos Endpoint via Sophos ZAP vs uninstalling via control panel > Programs and features. Which is the recommended way? Thanks.
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • can not install sophos endpoint Protection ( Windows10 Client)

    Sophos User5575
    Sophos User5575
    Since today we get the following error message when installing Sophos Endpoint protection. logs: 2024-02-20T11:03:40.3569218Z INFO : SUL info: [V46381] SU::Handle::readRemoteMetadata + SU::Handle::readRemoteMetadata() 2024-02-20T11:03:40.3569218Z INFO…
    • Answered
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • Intercept X / Scan Report after Full Scan

    Lutz Radtke
    Lutz Radtke
    Hello everyone, we have been using Intercept X in the Sophos Central Cloud for some time. Here we need the ability to view a log file or a report after a self-triggered “full scan”. This was possible in the old onPrem Sophos and client. In the Intercept…
    • Answered
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • Central endpoint installation: automatic group assignment

    LHerzog
    LHerzog
    Is it possible to install Windows endpoints with parameters so they are automatically added to the correct group in Sophos Central? Or even better, can I automate this process by Endpoint host name matching defined characters? The Central groups have…
    • Answered
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos not allowing to use certificates in certain webs

    Carla
    Carla
    Hi, When SSL/TLS protection is activated from Sophos Central > Endpoint Protection > Base Policy, I encounter problems to access Public Administration/bank/taxes sites. I know that it's because it is not possible to decrypt their traffic. So I use exceptions…
    • 9 months ago
    • Sophos Endpoint
    • Discussions
  • Endpoint tenant identification

    Stuart James
    Stuart James
    We've got several computers that have endpoint installed on them and all green ticks. However they are not listed in the Sophos Central portal. It's possible that someone has used an installer for a different Sophos tenant to ours, but there appears no…
    • 10 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos Update failing

    AndreasLiesegang
    AndreasLiesegang
    Hi, today all our clients (Windows 10 22H2) failed to Update Sophos Intercept X: in the Log: Sophos File Scanner v1.11.3.879 konnte nicht installiert werden. Does anyone else have the same problem or does anyone know where I can get more…
    • Answered
    • 10 months ago
    • Sophos Endpoint
    • Discussions
  • Problem auf allen Endpoints: Sophos File Scanner v1.11.3.879 konnte nicht installiert werden

    FrankDiedrich
    FrankDiedrich
    Hallo zusammen, wir haben aktuell seit heute morgen das Problem, dass Updates für den Filescanner mit einer Fehlermeldung (sh. Betreff) abbrechen bzw. nicht installiert werden können. Im SophosUpdate.log ist folgendes zu sehen: 2024-02-07T07:34…
    • Answered
    • 10 months ago
    • Sophos Endpoint
    • Discussions
  • Sophos File Scanner v1.11.3.879 failed to install

    uthaman n
    uthaman n
    Hi Team , Today all client system showing Sophos File Scanner v1.11.3.879 failed to install , please advise
    • Answered
    • 10 months ago
    • Sophos Endpoint
    • Discussions
  • Windows 10 IoT Enterprise LTSC uwfmgr write filter

    Alan Hueck
    Alan Hueck
    Hi We have a standard Windows 10 IoT Enterprise LTSC image installed with Sophos Intercept X client installed. The image uses the uwfmgr write filter and when we enable it some of the Sophos services fail to start. Any advise please and is there…
    • 10 months ago
    • Sophos Endpoint
    • Discussions
  • Uninstallation failed. Update is currently in progress..

    Peter Funny
    Peter Funny
    I've exactly the same issue than in this post: https://community.sophos.com/intercept-x-endpoint/f/discussions/136947/uninstallation-failed-update-is-currently-in-progress?ReplySortBy=CreatedDate I've tried deleting the registry entry from this…
    • 10 months ago
    • Sophos Endpoint
    • Discussions
  • Endpoint device login failure attempt

    Hemanth Kurungat
    Hemanth Kurungat
    Hi, Our client is having endpoint and server with XDR, Please let us know if there is a query or report available for User password failed attempt on Windows MAC and Linux systems. Also is there an option for sending an alert for this to central…
    • Answered
    • 9 months ago
    • Sophos Central
    • Discussions
  • Website Listed as MALICIOUS and PHISHING AND FRAUD

    Steve Vahalla
    Steve Vahalla
    https://intelix.sophos.com/report/0193e2da226c4e748d1eea2314d5219f/static/url Hello, I am migrating and cleaning up our website Spectrum for Living and have run it through all the tests possible and believe that due to previous poor hosting, it is…
    • 9 months ago
    • Sophos Central
    • Discussions
  • Internet Connection Issue after install Sophos Endpoint

    Billy Chang
    Billy Chang
    Hi, I'm facing a issue that delay around 2 mins to get internet access even the WiFi shown connected. This issue happens after install the Sophos Endpoint. Anyone facing the same issue like mine?
    • 9 months ago
    • Sophos Central
    • Discussions
  • W10 to W11 inplace auto upgrade blocked

    Thomas_LSW
    Thomas_LSW
    Hi, If I want to install the inplace auto upgrade from W10 to W11, it is blocked by Sophos without any notification. If I stop the HitmanPro.Alert service, the upgrade works. My invocation is as follows: setup.exe /auto upgrade /priority normal /noreboot…
    • 10 months ago
    • Sophos Central
    • Discussions
  • Sophos Central Policy Deep Scan logs

    Ali A
    Ali A
    I created a Threat Protection Policy and enabled Deep scan and Scheduled it for only one file server. Today, I'm trying to find the log of the scan and see if it deleted or quarantined anything. Where can I find this?
    • 10 months ago
    • Sophos Central
    • Discussions
  • uninstall the Sophos software

    Gabriel Raileanu
    Gabriel Raileanu
    Hello, I need help to uninstall the Sophos software from my laptop. I deleted the laptop device from the online Sophos account, because the installation did not complete correctly. Now, when I try to uninstall it, I have this error message "Tamper protection…
    • Answered
    • 10 months ago
    • Sophos Endpoint
    • Discussions
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