As a partner we manage a few hundred customers. Recently we started receiving this prompt and have to acknowledge it to go away, but then it comes back. I dislike Mailflow because email comes into Microsoft before hairpinning back out to Sophos. But…

Is it expected, that the MDR dashboard loads instead of the Central main dashboard, when you click on the Sophos Logo top left side? I always find it confusing because I expect Central Overview:

I used to search computers by writing the group name in the searchbar in the computers tab, but in the new computers and servers tab it does not work. Is there a way to still search by group? We have thousands of endpoints and I only manage some departments…

We've been synching between Sophos Central and MS Entra for a couple years now without issue. A couple days ago, MS sends an alert stating that the Enterprise App that was created for this synch is using ADAL and needs to be migrated to MSAL. After jumping…

Hello, I am using trial Endpoint for checking solution. I want to check allowing app (whitelisting) function. I found some explanation it can be done through Sophos Central setting Unfortunately, I cannot use phone camera in office because of…

1) Please mark several computer/server objects and enable “Change group” as a function, otherwise this is very tedious when dealing with many computers. I can't find any other suitable way to carry out such moving actions (with filters) in bulk than individually…

Hello Team, I'm unable to login sophos central account with my username "laxmanbisht@vlsfinace.com" due to this I'm usable to register my firewall and going to live with XGS hardware.

Hello there, I'd like to know how I can enable backup in Sophos Central so that we can back up our policies, events (generated by our endpoints), and anything else that has been saved within Sophos. Any help much appreciated. Kind regards, …

We have used Sophos for a long time and as a result our Windows AD is littered with old Sophos users and groups that are no longer used. In the past we used Sophos SAV, Enterprise Library, Puremessage and SQL DB. Currently we use Sophos Central, Endpoint…

We have a goal to help a customer see what servers & endpoints are protected & not protected by sending them a report on a regular basis. Be really nice to send missing heartbeat reports as well. No option that I've found in Central - Central is unaware…

Hi Sophos, On the Sensor Location pane of the dashboard I have an Endpoint showing as being in a country I wouldn't expect it to be. I'm not immediately concerned with the above fact, but I'm interested in knowing how Sophos calculates the location…

I am trying to download an endpoint installer from sophos central, but after I click on Download Complete Windows Installer the download does not start and the page returns to the dashboard. Is there any other way to download the installer? if not…

When modifying one of our custom roles in Sophos Central for our IT Helpdesk staff, we wanted to allow one of them to do a directory sync from within "Directory Service" under the the e-mail protection settings. When I grant the custom role "Full" access…

I've a sophos central account without subscription. But I want to use my email address another central account add user role as like as super admin. Is that possible? If possible, How to deploy this?

I recently discovered that HMPA blocking certain malicious behaviors can already trigger a Cleanup, and I have a suggestion to change the HMPA blocking prompts to be more aptly named based on the MITRE ATT&CK architecture, as in the behavioral defense…

Currently, there is no pop-up alert for blocking controlled items. Will the next version add a switch for this alert, just like the alert for found viruses?

So far I can only find the name of its behavior separation, but I can't find any description of this technology https://docs.sophos.com/central/customer/help/zh-tw/ManageYourProducts/LogsReports/Logs/Events/MaliciousBehaviorTypes/index.html

We have been receiving alerts indicating that a device has been detected as a duplicate. We would like to understand the cause of this duplication in Sophos, especially since the device has the same ID and user associated with it. Additionally, could…

Buenos dias Tengo una duda sobre como hacer la integracion de un fortigate con sophos central, he leido la documentacion una y otra ves pero no me queda claro como es la configuracion de la maquina virtual a la que se hace referencia en el paso a paso…

I am trying to integrate Sophos Endpoint using the Sophos Endpoint Sentinel connector. I have already completed all the configuration steps but the events are not displayed in the Sentinel.

I’m facing issues where Sophos is not triggering alerts for certain security events that I believe should be flagged. Despite having the correct alert settings configured and running routine scans, some critical threats or suspicious activities are not…

We need a way to either: 1. Be able to search for a computer across multiple accounts within N-Central. 2. Or have Sophos Agent show an account identifier number so we can cross reference and find out which agent was installed on the computer. …

Your published downtime is stated to begin at Saturday 1:00am UTC, which is Friday, 8pm CST, it's 10AM on Friday and Sophos Central is offline.

Buenos Día comunidad, Alguien sabe si desde Sophos Central para todos mis equipos Finales donde tengo Sophos Intercept X puedo configurar syslog a un servidor del cliente para recolectar toda la información. La configuración ya la realicé desde…

We have Java based microservice hosted on AWS ECS that accepts files from Customers, now we have need to scan files before its stored into perment storage. For that looking for an antivirus product with the capability to programmatically (via API or Java…