Hallo, ich versuche mich bei dem https://central.sophos.com/ ein zu loggen. Ich mache einen neuen Account. leider verweist er mich ständig auf einer anderen Seite von Sophos admin center. Alles gemacht Cach clean anderer PC genutzt neuer PC genutzt. Was…

Is there a way to disable the alerting of L2TP / IPSec client disconnects. Each disconnect generates an alert to Sophos Central. This is unnecessary, generates undo noise and is totally annoying. Site to Site VPN alerts are acceptable and desired, but…

I want to know about the conditions that Sophos license works. we can check the number of licenses from the "License" button that appears when click account name at the right side. And it means the number of devices that i installed. However…

why is their a limit of 1024 characters when raising a support case? I spent five minutes raising a case, and then another 10 minutes rewriting it, checking the character count, and then rewriting it again to fit it in the field while still making sense…

I have an Update Management Policy to install FTS 2022.4.3.2 on a couple of workstations. This is a test in readiness for moving all other enduser devices onto the same version. All have upgraded successfully, however, if I look at the SUMMARY view in…

Following the instructions from here: NinjaRMM -------------- Getting this error in the Ninja Console. Action completed: Run Sophos Central Deployment (Win) Result: FAILURE Output: Action: Run Sophos Central Deployment (Win), Result: Failed C…

I'll start off by saying that it works using an InPrivate window in Brave and all other browsers, but not a normal Brave browser window. I haven't been able to log into anything Sophos related for several weeks now using a normal Brave Browser tab on…

Can anyone explain why the two reports are inconsistent? The deeper I dig into Sophos Central Reporting, the more I realize it doesn't work as expected. RED Tunnel DOWN Report RED Tunnel CONNECTION RESTORED report

Currently the only way home users can access their Sophos Central account is through a web browser.. Since there seems to be an app for everything nowadays, are there plans to ever release an app that can do this instead for home users? Or is this only…

Hi everyone I need to receive real-time alerts from my devices that have the sophos agent installed. All alerts (high priority and alerts) How can I enable it in my central admin? i created a custom rule like from the picture Thank you

I want t add an admin - logged in as super admin, but cannot follow the instructions: Where is Settings & Policies ?

Hi Sophos Community, I have a question regarding Sophos Mobile licensing. I understand that these licenses are on a per-user base. In Sophos Mobile -> People, there are 44 users with at least 1 assigned device. In Central -> Licensing, I can see…

Hi, customer has like 300 subscriptions fo Intercept-X Adv for Endpoint and 100 subscriptions for Intercept-X Adv for servers. There are internal departments within end-user and they would like to keep this on one tenant but split subscription across…

So, this still hasn't been done (link at bottom of post). For users to access the SSP, we have to send all users an email link, they have to sign up for a Sophos Central account, set a password, go through all the MFA requirements and then once that…

１．About the licensing 　　 　If I don't use the computer with Intercept installed for a while, will my license be removed　utomatically? 　On the Device, it seems that tthe computer with the triangle icon is not licensed. ２． About the W arning …

Any idea how to make ioc_hunter.py to use authentication as sophos_central_main.py ? Something Like: python sophos_central_main.py --auth static --get inventory --output stdout At that moment it always asks for creds.

I have 2 type of licenses in my Sophos central - Intercept X Advance & Central Managed Detection and response complete server. We have Office 365 for all my end users. My question is, can I integrate " Microsoft Office 365 Management Activity API" in…

Hi All, We are experiencing an issue where we are unable to get into the Partner Portal - Managed Sophos Central in a timely manner. It stalls in bringing up the 2FA page and it can be anywhere from 2 to 15 min with the longer times timing out and…

Today there is something like DNS or Loadbalancing issue when connecting to Sophos Central. If you managed to get logged in, central performs fine. But the login page is sometimes not loading. even blank, white page: an other try and it loads…

Hello everyone, During the partner roadshow in Hockenheim, I vaguely remember that it was mentioned in some presentation that there is a way to check/monitor whether firewalls are properly sending their backups to Sophos Central. When I look at the…

Unable to login to Manage Sophos Central - Get a blank screen with the spinning circle of dots.

A few months ago I was testing a sophos xg firewall and created an account. I recently noticed I was getting a lot of heartbeat notification emails from sophos in my spam folder. I tried to log into my account to disable those and found that I couldn…

Ave collegae, is it possible to install / run the central ad sync service on the same instance of an updatecache / message relay server? salutans Harry

We continue to experience VERY poor support. Techs seem unable to review the ticket and notes before asking questions already answered. We've yet to have an experience with Support where our issue is addressed by someone able to solve the issue. Opened…

Good morning community, I have about 300 protection endpoints under my Sophos Central Console and I need to migrate them to a new sub-state where my other Sophos products are. Is there any tool that facilitates this work or some way to do it? Thank…