Hi,
we wanted to use Sophos Data lake scheduled queries to check periodically if our HW and SW inventory database is up to date. We noticed that not a lot of HW info about endpoints is populated to the Data Lake with hydration queries but it can be…
Hi all,
Do you know if there is way to check the number of API call make during the day or something ?
I can't find a way to check the API consumption.
Our PSA sync to Connectwise is working perfectly for all products except MDR complete. Only "Central Managed Detection and Response Complete Server" is syncing, except when I run a sync I see that line item briefly change to "Central Managed Detection…
We onboarded a new client with a large Azure list of users. The tenant sync with on prem AD and they sync everything. I am trying to get my head around Sophos syncing based on Group ID or group filter. We really only need about 50 mb's synced. The way…
Hello Sophos Community,
I have a challenge accessing Sophos Central. After successful user ID and password login, I get stuck on the next verification level requiring Security Code as shown below:
Sophos doesn't sent the code. Where do I get the…
Hallo zusammen,
habe leider nichts gefunden und muss euch fragen.
Kann man in der Central eine Benachrichtigung einstellen, wenn an der Konfiguration etwas geändert wurde (durch einen 2. Admin z.b.)
Ich sehe es in der Central im Überwachungsprotokoll…
Hey there,
For the last few months, we have been getting lots of alerts that say the following:
"Device failed to update because it does not support Azure Code Signing. See knowledge base article"
As i understand it, sophos changed something…
When I login Sophos Central, there is message highlighted to orange today.
the message says " Because we implement the system migration, some licensing operation will be unavailable at the first week of October."
"you would not activate/deactivate…
Hello everyone,
Is it possible to set up an email alert for high risk XDR detections (no MDR-costumer) ? I am talking about the detections in the "Threat Analysis Center".
For example, I want to be informed if a risk 6 or higher detection was found…
Hi guys,
Is there a possibility to display the firewall data persistently in the threat analysis and not only via queries?
Where can I see in the Threat Analysis Center whether the data from the firewall logs was included in the detections?
Is it…
I'm having a hard time looking for information about this. I'm considering on getting the licensed version for the solutions I currently use and plan to use in the future, but I need to know if your product line is something I can afford.
So my questions…
This is so frustrating. I have 60 odd clients and have to expand them all one by one just to get a snapshot of what versions all their firewalls are running.
Can we get a simple "Expand all" button?
Hallo, ich versuche mich bei dem https://central.sophos.com/ ein zu loggen. Ich mache einen neuen Account. leider verweist er mich ständig auf einer anderen Seite von Sophos admin center. Alles gemacht Cach clean anderer PC genutzt neuer PC genutzt. Was…
Is there a way to disable the alerting of L2TP / IPSec client disconnects. Each disconnect generates an alert to Sophos Central. This is unnecessary, generates undo noise and is totally annoying. Site to Site VPN alerts are acceptable and desired, but…
I want to know about the conditions that Sophos license works.
we can check the number of licenses from the "License" button that appears when click account name at the right side.
And it means the number of devices that i installed.
However…
why is their a limit of 1024 characters when raising a support case? I spent five minutes raising a case, and then another 10 minutes rewriting it, checking the character count, and then rewriting it again to fit it in the field while still making sense…
I have an Update Management Policy to install FTS 2022.4.3.2 on a couple of workstations. This is a test in readiness for moving all other enduser devices onto the same version. All have upgraded successfully, however, if I look at the SUMMARY view in…
Following the instructions from here:
NinjaRMM
--------------
Getting this error in the Ninja Console.
Action completed: Run Sophos Central Deployment (Win) Result: FAILURE Output: Action: Run Sophos Central Deployment (Win), Result: Failed C…
I'll start off by saying that it works using an InPrivate window in Brave and all other browsers, but not a normal Brave browser window. I haven't been able to log into anything Sophos related for several weeks now using a normal Brave Browser tab on…
Can anyone explain why the two reports are inconsistent?
The deeper I dig into Sophos Central Reporting, the more I realize it doesn't work as expected.
RED Tunnel DOWN Report
RED Tunnel CONNECTION RESTORED report
Currently the only way home users can access their Sophos Central account is through a web browser..
Since there seems to be an app for everything nowadays, are there plans to ever release an app that can do this instead for home users? Or is this only…
Hi everyone
I need to receive real-time alerts from my devices that have the sophos agent installed. All alerts (high priority and alerts)
How can I enable it in my central admin?
i created a custom rule like from the picture
Thank you
Hi Sophos Community,
I have a question regarding Sophos Mobile licensing. I understand that these licenses are on a per-user base.
In Sophos Mobile -> People, there are 44 users with at least 1 assigned device.
In Central -> Licensing, I can see…
Hi,
customer has like 300 subscriptions fo Intercept-X Adv for Endpoint and 100 subscriptions for Intercept-X Adv for servers. There are internal departments within end-user and they would like to keep this on one tenant but split subscription across…