does Sophos MDR Integration (Threat Analysis Integration) integrate with Microsoft GCC HIGH tenants? if so, is there a way to indicate that in the set up process?

Hi All, Can we install Sophos agent in server without Intercept X Server license ?. For ex. If customer has purchased only Intercept X for Endpoint and trying to install agent in Server will that be installed successfully ?

I have tried to add user in Sophos central for the group mail ID. Added successfully, but the welcome mail not received for the account mail.

i am not able to reset password for sophos central, i become to pin when i ask for reset password, after i enter the code i become the message identity is confirmed u can set a new password and when i set the new password i become a error authentification…

Hi, When logging into Sophos Central, I'm being required to authenticate with username and password twice before being sent my Security Code text message. Others in my organization are not having this issue. This issue started about a month ago and…

I am not able to login to Sophos Dashboard since today afternoon (3rd March 2023). After entering username/password, after entering the OTP, it goes back to login screen some times, or blank page sometimes.

having issues on some sites in the EMEA region today morning. Status site says all normal. Can you please check your systems? I entered username+password, then the 2fa code, after 2fa enter this error comes: other colleagues had this error even…

Given the Audit data in Central is only available for 90 days, I was hoping someone would know how to download them via the API so we can store them in our SIEM as they don't appear to to be in our current API feed. Anyone one if this is possible…

Hello, I want to create a new superadmin user on my sophos central but user is not receiving any mail. I've created 2 super admin accounts before succesfully but im failing this one. Any ideas? Thanks

New ideas portal is shut-down by Sophos. This is why our request written in here. Sophos, Please add warning e-mail when any of policy disabled or enabled in Central.

Hello, Is the maximum number of entries you can have in Website Management in Global Settings on Central still 5,000? Thanks, Lee.

uservoice com is known to have been be integrated just besides whatfix com on our Sophos XG/S Firewalls. I just noticed, it is also used on the Sophos Central dashboard. What would it do there if not blocked? It is using a unique tracking ID. Also…

Hi, some times ago we have migrated from sec to sophos central. In my AD i find some groups like shown at the attachment. PureMessage is deinstalled. Can i delete this groups or are the used by Sophos Central? Regards Dennis

Whats the best way to sync sophos and azure to only get licensed users filtered. Right now its just pulling all accounts, licensed and unlicensed. We cant make a dynamic group in azure due to licensing. I know I can create a security group in azure for…

Hallo ich habe nur wenig erfahrung mit central.sophos.com Ich habe es zuhause eingerichtet und würde es gerne beim Kunden nutzen. Bei meinem Standort zuhause kann ich mich einwählen mit GoogleChom ohe Probleme, in der Firma sagt er zugriff verweigert…

Example we have 1000 Servers and our Usage shows 1050 in Red. But so far no issues observed. Everything looks normal apart from Dashboard which shows usage exceeded alarm. Any thoughts?

Is there a script i can run on the AD to see all the devices that have Sophos installed on them?

Hi, For compliance reasons we had to migrate to a new tenant (data locations). The tenant is all setup and ready to go. We have a LOT of configuration AND devices to port over - what is the quickest way of doing this? I can see there is an 'Endpoint…

Hi all, I currently have InterceptX Advanced licenses. I wanted to do the trial of the XDR version to understand its effectiveness, but at the end of the trial I necessarily have to go back to the purchased Advanced version because eventually the XDR…

Dears, Our Sophos Intercepts license has expired yesterday and we're on the process of renewing it. Is there any chance we can extend it for a few days before we officially renew it? Thanks!

Hi, Over the last month 9/10 times I have been unable to log on - I am getting the following error, please can you help? 403 - Forbidden The server can be reached, but the server declined to allow the requested access. After the mfa auth, this is…

Is there any easy way to add a range of endpoints to a group? If I go to Endpoint Protection/Computers and select a range of devices (like based on version of operation system or status) there is no option to add them to a group. Where as in Groups…

I have register and try to login but fail I say password forget i get code enter and new password also fail. What is here the problem?

Hi guys, I'm unable to download and install Intercept X using NFR licenses. what could be the problem

Hi, everyone. I'm trying to export the results of a firewall web usage report that I created on Sophos Central. I need to export to a CSV file, the last 24 hours of events. But, when selecting that timeframe, the resulting file doesn't contain all the…