• Changing account email address in Sophos Central

    TienVuong
    TienVuong
    Please help us changing account email form quangvt@tombow-tma.com.vn to tma@tombow-tma.com.vn Becuse old email had problem and can not login. Thank you.
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Scan for Sophos Connect 2.1 in S.Central

    Jacob Holman
    Jacob Holman
    Is there a way to scan all devices and display which ones are still using the Sophos Connect v2.1 and below in Sophos Central?
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Remote Deployment with NinjaRMM Failure to Download

    Christopher Miller
    Christopher Miller
    I have an open case with Sophos but so far no one has been able to help so I was hoping the community might be able to. I am trying to deploy Sophos with NinjaRMM using Sophos' provided guide. This is the error I am getting below. I confirmed that Windows…
    • Answered
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • You have exceeded the maximum number of allowed tries. Your account has been locked for the next 30 minutes

    Suwat User
    Suwat User
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Licensing for Non-Domain/Standalone Environment

    Hard_Working_LANman
    Hard_Working_LANman
    Hi folks, Coming in with questions regarding licensing for Intercept X. We have a small shop that we would like to deploy Intercept X in, which will pair nicely with our XG135 for Security Heartbeat. I understand that licensing is sold on…
    • Answered
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Can't finish setting PIN step

    homn reen
    homn reen
    When I try login on https://cloud.sophos.com/ ,central always response the https://cloud.sophos.com/mfa/fallback/form ,even me try again with 30 minutes later,still same situation,always ask me to input security code and PIN,when i clicked continue and…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Sophos Central and Okta SSO

    Nathan Kingsbury
    Nathan Kingsbury
    Hello, Is it yet possible to use Okta as an SSO to the Central Admin portal? I found a post on here from over a year ago that states that it was released to the public June 2022 but I can not find any additional information, and I do not see any sort…
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • NO PUEDO REGISTRARME EN: "https://cloud.sophos.com/manage/login".

    Gary Lucas
    Gary Lucas
    Good morning, please I request your kind help, I cannot register or enter the portal " ">cloud.sophos.com/.../login" . I get an error when registering the new code and the account has been blocked, it has already waited 4 days and I still have the same…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Intercept X Advanced Expiring - What Happens?

    Jordan Alway
    Jordan Alway
    When my license of Intercept X Advanced expires what happens? Will I keep receiving updates? Am I still protected? Thanks!
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Please reset my MFA PIN for the Sophos Central Portal

    Phillip Bley
    Phillip Bley
    Hello, please reset my MFA PIN for the Sophos Central Portal. no-reply-support@sophos.com > Your new Sophos support request was rejected
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Sophos MDR Integration (Threat Analysis Integration) to GCC HIGH Microsoft Tenants

    Tony Tippetts
    Tony Tippetts
    does Sophos MDR Integration (Threat Analysis Integration) integrate with Microsoft GCC HIGH tenants? if so, is there a way to indicate that in the set up process?
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • License compatibility

    Jafinbright Selvan
    Jafinbright Selvan
    Hi All, Can we install Sophos agent in server without Intercept X Server license ?. For ex. If customer has purchased only Intercept X for Endpoint and trying to install agent in Server will that be installed successfully ?
    • Answered
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • we can create Super admin user for Group mail ID?

    Anishkumar C
    Anishkumar C
    I have tried to add user in Sophos central for the group mail ID. Added successfully, but the welcome mail not received for the account mail.
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • i am unable to reset password for sophos central

    ciobanu radu dumitru
    ciobanu radu dumitru
    i am not able to reset password for sophos central, i become to pin when i ask for reset password, after i enter the code i become the message identity is confirmed u can set a new password and when i set the new password i become a error authentification…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Sophos Central Requires Me to Authenticate Twice

    Lorenso Trevino
    Lorenso Trevino
    Hi, When logging into Sophos Central, I'm being required to authenticate with username and password twice before being sent my Security Code text message. Others in my organization are not having this issue. This issue started about a month ago and…
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Unable login to Sophos Dashboard

    AbdulRasheed AZ
    AbdulRasheed AZ
    I am not able to login to Sophos Dashboard since today afternoon (3rd March 2023). After entering username/password, after entering the OTP, it goes back to login screen some times, or blank page sometimes.
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Internal server error and other issues after Login to Sophos Central

    LHerzog
    LHerzog
    having issues on some sites in the EMEA region today morning. Status site says all normal. Can you please check your systems? I entered username+password, then the 2fa code, after 2fa enter this error comes: other colleagues had this error even…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Download Audit data via API?

    Mark Northcott1
    Mark Northcott1
    Given the Audit data in Central is only available for 90 days, I was hoping someone would know how to download them via the API so we can store them in our SIEM as they don't appear to to be in our current API feed. Anyone one if this is possible…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Central - New Admin User Not Receiving Setup Mail

    Onur Akcay
    Onur Akcay
    Hello, I want to create a new superadmin user on my sophos central but user is not receiving any mail. I've created 2 super admin accounts before succesfully but im failing this one. Any ideas? Thanks
    • Answered
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Feature Request: Warning E-mail when any Policy is Disabled or Enabled

    Can carmack
    Can carmack
    New ideas portal is shut-down by Sophos. This is why our request written in here. Sophos, Please add warning e-mail when any of policy disabled or enabled in Central.
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Maximum number of entries in website management?

    Lee Wolstencroft Personal
    Lee Wolstencroft Personal
    Hello, Is the maximum number of entries you can have in Website Management in Global Settings on Central still 5,000? Thanks, Lee.
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
  • what is widget uservoice com tracking on Sophos Central

    LHerzog
    LHerzog
    uservoice com is known to have been be integrated just besides whatfix com on our Sophos XG/S Firewalls. I just noticed, it is also used on the Sophos Central dashboard. What would it do there if not blocked? It is using a unique tracking ID. Also…
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Old AD groups

    Dennis Haschke
    Dennis Haschke
    Hi, some times ago we have migrated from sec to sophos central. In my AD i find some groups like shown at the attachment. PureMessage is deinstalled. Can i delete this groups or are the used by Sophos Central? Regards Dennis
    • over 1 year ago
    • Sophos Central
    • Discussions
  • Azure AD Sync - Licensed Users

    Derek DeBruler
    Derek DeBruler
    Whats the best way to sync sophos and azure to only get licensed users filtered. Right now its just pulling all accounts, licensed and unlicensed. We cant make a dynamic group in azure due to licensing. I know I can create a security group in azure for…
    • over 1 year ago
    • Sophos Endpoint
    • Discussions
  • Standort

    Andree Schoofs
    Andree Schoofs
    Hallo ich habe nur wenig erfahrung mit central.sophos.com Ich habe es zuhause eingerichtet und würde es gerne beim Kunden nutzen. Bei meinem Standort zuhause kann ich mich einwählen mit GoogleChom ohe Probleme, in der Firma sagt er zugriff verweigert…
    • Answered
    • over 1 year ago
    • Sophos Central
    • Discussions
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