Hello, right after creating a backup file I want to use the file to recover the system. To know the system was recovered I just disabled the 1. rule. No other changes where done after taking and recovering the system. To recover I did providing backup…

Hi, I just bought a SG125 Rev.3 and trying to get it running. I followed the steps as recommend in the different threads and created a bootable device using SW-19.5.3_MR-3-652.iso and in the second try SW-20.0.0_GA-222.iso In both variants everything…

hello my xgs126 was flagged for ssd update when typing "system ssd show ", i get error unknown parameter 'ssd' i am using device console (4) how to proceed ?!

hi all, im going to backup before i upgarde from 19 > 19.5.3 > 20.0.0 and then i need to upgrade the fw for the ssd's as i have the pop up saying i need to before this im going to take a backup incase things go south, now do i do this via backup or…

Hi, In Sophos firewall, in the latest available firmware, I have two Firmware versions ( SFOS 20.0.0 GA-Build222, SFOS 19.5.3 MR3-Build652) available for download. If I click 'download', will it take immediate effect and download as external file…

What's the best way for partners to handle this? Seems like a logistical nightmare. Most of the firewalls I've connected to in the last two days have the SSD firmware upgrade banner, so I'm going to guess it's a large portion of the installed base. Performing…

I started the SSD firmware update KB-000045380 on XGS136 HA A/P Cluster. First I applied the update to the AUX node 2. It was successful and the machine re-entered the cluster and A/P cluster was all green in the end. I switched the PRI HA node from…

Good morning, you have just published an article to update the firmware of several XGS : support.sophos.com/.../KB-000045830 I follow your documentation, but I'm stuck on the "system ssd upgrade" command I have a message indicating that this command does…

Hello Community, I have been trying to update Sophos Firewall from v19.5 MR3 to v20 GA, and it fails. Through the Firmware page, I: - Download the firmware, shows success. - Install it, shows success applying it. - On device reboot, v19…

Hi everyone, got a quick one. Tried to upgrade my XG106 to 20.0, but the firmware doesn't show under "updates". Running on 19.5.1 MR1 278 which should be a valid upgrade path following the release notes. Do I need to install 19.5.3 as a step in…

Hallo Werden auch die Einstellungen die man in der Device console gesichert im Backup und wieder hergestellt? z.b. beim Befehl set advanced-firewall oder system ipsec_route Gruss Andi

Hi, We are upgrading from an XG330 to an XGS3100 and just want to check a couple of things. We will be exporting the configuration from the XG330 and import into the XGS3100, will aim to have both on the same firmware version when doing this. …

I am wondering if anyone can assist me with the registration of my device XG125W . When I try to register /claim the firewall using the serial number of the device , I receive one of two error 's . Error 1 , Licensing ,Ficewall licenses , Claim firewall…

Ho there, I have an XG210 V18.5 , I've purchased a new server to replace it with a Virtual appliance . I've reserve 8 NIC for the new Virtual appliance firewall I take a backup from the XG firewall , but when I try to restore it on the new virtual…

Good day Sophos Firewall community, Please help, we have a XG550 appliance and we are not able to upgrade firmware to SFOS 19.5.3. We are receiving the following error when upgrading: New firmware could not be uploaded. Please refer to online help…

Hi, I got an "old" Sophos XG on version 19.5.2-MR2 that still has the Bug where the temp Storag is tiny (known Bug from Version 18.5). I got the backup to setup a new Firewall with it. Now that i set up that new Firewall i get this message in the…

We have sophos hardware firewall [ XGS2300 (SFOS 18.5.0 GA-Build264)] and afrter firmware upgrade we get this message: " Can’t detect the network processing unit or the related ports. The firewall started in fail-safe mode and is inoperable." I tried…

Good evening we have an xg330 firewall that I have to renew its license for one year only, since the tech refresh must be done before 03-31-2025, which is the EOL date of the FW XG 330. my firewall is in HA and I would like to know the following: 1- How…

Olá pessoal. Eu tenho dois dispositivos Sophos XG85 em minha casa, sabendo que eles foram descontinuados, eu gostaria de saber da comunidade se eu posso instalar firewall home edition em um deles. Se assim for, há um tutorial no fórum que me ajudaria…

Hello, I am trying to update my XG 125W from 19.5. MR3 to the brand new v20. Therefore I downloaded the HW-20.0.0_GA.SF300-222.sig from the sophos download servers, because i only have a home license. It is not possible to upload the .sig file nor…

hi, if i take backup of sophos firewall then how can i view it for audit point of view??? same like we do with Cisco config. and Fortigate confg. we can view the config. please advise.

It was on version 19.5.2 MR-2-Build624, but after updating to 19.5.3 MR3-Build652, my communication failed, internal network, internet, etc. After the restore, communication stabilized and returned to normal. Has anyone gone through this?

Hi everyone, Currently we have Sophos xg 230 in our network and it is HA. Our Primary fw is (Active) and Secondary is Auxillary (passive). So I want to update firmware of Sophos XG 230 which is already in HA mode, So what should I do or what will…

Hello There, This is regarding that some vulnerabilities are somehow there in sophos 19.5.3 firmware version .what can be the solution for this and second thing as of now we arent able to find licensing portal directly it is redirecting to sophos…

Hallo zusammen, gibt es was zu beachten beim Upgrade von 19.0.1 nach 19.5.3 ? Gerade in Sachen VPNSSL und Remote IPSec etc. da wir etliche MA's im Home Office haben. Danke und Gruß Stefan