• Sophos Network Agent Android

    Andreas Kossmann1
    Andreas Kossmann1
    Hi, i have a question. I have a Sophos Firewall at home. I have rules and Web Policys for special users, so i had installed the Sophos Network Agent on my smartphone. This is some time ago. Now i have a new rule. I need on other Android devices…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Can you change all user settings at once?

    Don Osi
    Don Osi
    I am trying to change all users' session setting to only 2 can i perform this process all at once or do it individually?
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall: How to configure Multi-factor authentication and understanding the OTP timestep settings

    Vivek Jagad
    Vivek Jagad
    Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview Enabling Multifactor Authentication…
    • over 1 year ago
    • Sophos Firewall
    • Recommended Reads
  • sophos XG retaining authentication details on an existing ip address.log on to captive portal

    Don Osi
    Don Osi
    sophos XG retaining authentication details on an existing ip address.log on to captive portal If i log in for the first time and after i get back into the office for the second day and i am giving an IP address it uses the existing authentication details…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • AD SSO and Kerberos

    balletbob
    balletbob
    HI, I'm trying to get the Sophos XG appliances (SFOS 19.5) talking over Kerberos instead of NTLM. I can't see that the appliance has domain joined - no computer object. There are no SPN records created The appliances FQDN are different…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • AD SSO for Web Surfing

    Bepo
    Bepo
    Hello, we use a XGS116w in one of our branch offices running on firmware: 19.0.1 with SD-WAN. We deployed a firewall rule through Sophos Central for Web Surfing (LAN-Zone to WAN-Zone) with different Web Policies. All is working fine. Now we…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • How to identify IPv6 users

    cmezza
    cmezza
    I currently can identify users & machines in IPv4 with a mix of STAS (Windows AD) and 'Clientless users' (matching IPs with DHCP reservations). Now, in a dual stack, IPv6 addressing is done via Router Advertisement from the XG appliance. In this configuration…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • STAS - STA Collector shows no Sophos Firewall IP address..

    Shameer Abdurahman
    Shameer Abdurahman
    I have 2 DC in my domain, and I installed STAS Suite (Agent and Collector) in one of the DC. The issue is STA Collector not showing Sophos Firewall IP address on Sophos Appliance, It appears some often and disappear when I restart the STAS. I tried all…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Captive portal

    Anesu Dangarembwa
    Anesu Dangarembwa
    Hi l have a XG 310 RUNNING V18.54. We have a captive portal issue .. when users try to access the captive portal link with the IP address , its showing the attached error
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos XG Windows Ad/Domain password expired

    Simplified Sam
    Simplified Sam
    Hello, what option does a User who is completly working from remote, to change his AD/Windows Password? (the credentials should be write back to the machine, so all Apps like outlook and next login has the new password.) Or do Admins now days set…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Unable to delete weirdly named users in FW XG

    BOVAY Louis
    BOVAY Louis
    Hey, Yesterday I asked here why I couldn't delete a user : (+) Can't delete user in FW XG - Discussions - Sophos Firewall - Sophos Community I'm here again for the same problem (deleting a user) but it's not the same scenario: for exemple :…
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Can't delete user in FW XG

    BOVAY Louis
    BOVAY Louis
    I got this error when trying to delete a user : Couldn't delete user. A firewall rule, VPN connection, web policy rule, or SSL/TLS inspection rule exists for this user. When looking at applog.log and csc.log I got : Jan 17 13:10:22Z apiInterface…
    • Answered
    • over 1 year ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall: Best practice for clientless user and fetch the usage report

    Vivek Jagad
    Vivek Jagad
    Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview Step1: MAC binding in DHCP…
    • over 1 year ago
    • Sophos Firewall
    • Recommended Reads
  • Microsoft 365 users migration for SSLVPN authentication

    Madhusudhana Y1
    Madhusudhana Y1
    I have xgs116 appliance and microsoft365 licenses. I would llike to config sslvpn ; with micrososft 365 license authentication to access on premise network. Please help to config
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Sophos Firewall: Create multiple AD Server entities in SFOS for multi domains

    LuCar Toni
    LuCar Toni
    Disclaimer : This information is provided as-is for the benefit of the Community. Please contact Sophos Professional Services if you require assistance with your specific environment. Table of Contents Overview Limitations Work Around…
    • over 1 year ago
    • Sophos Firewall
    • Recommended Reads
  • Web authentication through captive portail fail after few minutes

    GaelRAYNAUD
    GaelRAYNAUD
    Hi all. I'm currently facing a problem on an XGS2100 where AD authentication & SSO through Web auth are enabled and working. Just for a few minutes... Next step on every single client (Windows, Android but not iOS) is lose of connectivity and need…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • CAA - Server is not thrustworty! MAC

    alex_germany
    alex_germany
    Whatever "thrustworty" is... my Server isnt Suddenly the CAA stopped working on our CEOs Macbook and he cant work anymore. Reinstalled etc but cant get it running. Got a time limit of "2 hours" then "sophos has to go" :/ Any tips for me?
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Why this user or computer can access to internet ?!

    Fotit
    Fotit
    Hello All, With sophos xg in the company AD authentication (stas and CAA) I have may be 40 rules FW LAN > WAN, but all these rules are with " match known users ", so users or groups are presents there is no rule witch allow mac@ pc or ip address…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • STAS issues with Web protection Policy

    Technik Technik1
    Technik Technik1
    Hello, i have an big problem at a customer site. We switched from UTM to Sophos XGS. We have configured STAS. There is a rule for Internet HTTP/HTTPS access. The rule is open for everyone. I have configured a Web protection Policy. On top everybody…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Add AD User to SSL VPN

    Deb Smith1
    Deb Smith1
    I have my XG set up with both local VPN users and 1 user (mine) authenticating via AD. I've imported the AD OU named Staff where this 1 user resides. I have a new employee coming on, so I created his domain account in the Staff OU. I then logged into…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Web Authentication Problem

    Rajendra Jadhav
    Rajendra Jadhav
    Dear Sir, I am not getting web portal while accessing Internet through web proxy Instead every time it shows certificate error. I have created a web appliance certificate & installed it in PC still every time it asks for certificate & then I have to…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • How to use AD-Group Membership for SFOS Webadmin Roles

    FFin
    FFin
    We're moving from SG / UTM and i'm looking for the ability to create custom Webadmin-roles and assign AD-Groups to these roles. Is there a way to configure this in SFOS? e.g. Membership in AD Group "Access-Sophos-Webadmin" should allow authentication…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Unable to add new authentication server

    Dominic De Robillard
    Dominic De Robillard
    Pls Help! I'm quite new to Sophos and an trying to use my Active Directory to authenticate users via radius but it refuses to save the server. It passes the connection test on setup but when you come to save it BOOM error. Pls could someone who is…
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • Captive Portal issue

    Keyvan Mote
    Keyvan Mote
    Hi guys I'm new to Sophos, I've got an XGS3100. clients on a specific VLAN have to Authenticate on user portal, After the authentication everything works fine but broadcast domain. they can't ping each other while they're on the same subnet. anyone…
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
  • XG 19.5 otp field

    Bart van der Horst
    Bart van der Horst
    Hi, Is it possible put an otp field in the weblogon pages (admin & users)? Kind regards Bart
    • Answered
    • over 2 years ago
    • Sophos Firewall
    • Discussions
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