Hello, i installed an app with the "Sophos Mobile Control Store" from my Server (iTunes-Link), after a few days an update is avavible for the app. Can i app updates without the Apple AppStore? Can the "Sophos Mobile Control Store" install updates…

Hi, we have 3 APN certificates on our SMC, however they were created using a personal Apple ID. We would like to change this to a corporate Apple ID but if we create new certificates on this ID will it cause problems with the existing devices? Or…

Hello How can do a silent installation? Android: The user must click on a Field in the top area of the Smartphone. Then you get a redirect to the PlayStore and must click "install" in the PlayStore App. iOS: The user get a Message with "Sign in…

Heads up: since I started participating in the OSX/macOS Early Adopter Program last week, I had two kernel panics on my MacBook Air running El Capitan with Sophos Central Endpoint 9.6.0, Treat Detection Engine 3.66.2 and Threat Data 5.34. The culprit…

I would like a download link to the installer. I understand you will only provide on your website a way to download the new Cloud based Anti Virus. But as this version, Sophos Anti Virus (SAV) Home Edition "Classic" has a lot more feature, you must…

i have the latest update el capitan and i have the latest sophos. when i restart my mac, the sophos logo is grey and appear the pop up "sophos is not running" for a few second but after the sophos logo become active and the pop up disappear... is normal…

Hello. I recently found the virus Mal/Generic-S on my mac. I see that it is a type of spyware. I checked on Sophos's website and saw that it only affects Windows. However I was wondering if the name "Mal/Generic -S" refers to a specific virus or to a…

I have a couple of problems using Chrome. One is a suspicious "feature" that Chrome regularly informs me has been disabled. That's a curiosity that I haven't been able to find any information. Recently, I have gotten messages that say Sophos is not…

Hi all, This is my first official post...be nice. ;) We're running UTM 9.405-5 on an SG210 appliance and I've noticed a weird issue where it looks like traffic to Apple's servers is being improperly categorized as Soundcloud traffic. I have a rule…

I read the KB article on the _sophos user, and I'm wondering if changing the UniqueID on the user will negatively affect how Sophos runs? I want to do this for a couple minor reasons. The first, when our Mac managment software runs reports on computers…

I managed to get most of VPN on Demand working except it prompts for a VPN password instead of using certificate authentication. Any ideas as to what I'm doing wrong?

I am looking to block iMessage for certain VLANs and I wondered if anyone had success doing this with filters or application control. We are a school using Macbooks and it has been requested for them not have iMessage access. I do not see that option…