hi, I have two users who are with the status "not importable", does anyone know how to solve this? Best regards.

Disclaimer: Please contact Sophos Professional Services if you require assistance with your specific environment. Issue Active Directory synchronization fails either completely or partly for some Active Directory objects. Applies to the following…

Hi We use Sophos Web Apliance 4.3.6 (Virtual). We setup a Secondary Domain Controler. In case the primary isn't available, the secondary can take over. We testest this 2 day ago and turned off the primary DC. Sadly after 20 minutes it still didn't…

OK, here is my dilemma. I have my AD setup the way I want. When I do Lite Touch, and Zero Touch deployments with my MDT servers, the tasks place the computers in specific OUs based on the role the computer deployed is going to do. I have GPOs that apply…

I have a RED10 and RED15 at 2 remote sites. The Local users are using AD SSO transparent proxy without issue (even the SSL is working well). My issue is that the remote sites do not appear to be authenticating correctly with AD SSO as the web filter…

Hey Guys Since I work a lot with AD-Authentication to limit auth to backend groups, I wanted to implement it for another customer running 2xSG450 in Active/Passive HA on Version 9.413-4. I went through the standard procedure until: Adding Authentication…

Hello I am trying to configure Sophos Active Directory Synchronization "AD Sync" and when adding Active Directory settings get the following error: "Can not access Active Directory ...... LDAP server is not available" But the AD 636 port is open…

Hello! Lately we have been attempting to deploy the SophosInstall.exe through AD. We have a shared folder that is accessible by everyone and we are attempting to utilize the switches to remove the old AV (Mcafee Agent w/ VSE 8.8) and install Sophos…

Hello, I am using Safeguard 8.00.0.251, and I've set up safeguard on my AD domain. Everything seems to be working properly, except that after a user logs in in its windows domain account, he gets a safeguard prompt asking for login. If I cancel…

I want to sync AD-OUs with groups that I added inside SEC. My problem is that I need to connect diffent AD-OUs to one SEC-Group. How can I realize this?

Currently experiencing a few issues with 1607 (fresh build not IPU) and V7. Although an upgrade to V8 is now in the planning I'd like to get this working properly (if possible) 1607 client wouldn't encrypt boot volume. Policy kicked in for secondary…

When admins reset an AD password, the client certificate does not update. Therefore the users have to still use the old password. Is there a way to automatically update the client certificate when this situation occurs?

Hello, We are running SEC v 5.2.2 on Windows Server 2008 R2. We have AD sync enabled and have been seeing a persistent issues with our Mac laptops specifically. Almost all of them are showing up with duplicates, one instance in the correct AD group and…

Hi everyone, For some reason the option "Enable background sync AD group membership " (Definitions & Users > Authentication Services > Advanced) is disabled . I have reviewed the settings on the Servers tab and all is well , passes the test without…

Hello, I am trying to establish a AD environment hosted on Amazon Web Service. Our Head office dictates its own DNS Settings for most of our services via their own DNS. Currently we are using the Sophos DNS #1 and Head Office DNS #2 but the Sophos…

Greetings: I have a RED 15 connected to an SG135w. Most everything seems to be working ok. Remote client can surf internet. Connect to Remote Desktops. Avaya IP 1608-I phone connects with no modifications from "internal" config. required. The…

Hallo, das Problem sieht so aus, dass an ein neu hinzugefügten Authentifizierungsdienst (RADIUS), der ausschließlich für WLAN Auth eingerichtet und konfiguriert ist, auch Auth-Anfragen von anderen Diensten, wie "webadmin" und "smtp" geschickt werden…

I would like to set up a VPN at the company office, but limit access to only selected user accounts on our Windows Server. I have successfully created the Authentication Server in Definitions and Users, Authentication Services. The Test server settings…

Hello, We have a laptop with version 7.00.1.2 installed, the user was terminated and the AD account was disabled. We tried to boot up the laptop and perform a recovery, when I went into the SafeGuard Management Center to view the laptop I found: …

We use several containers for computers based on admin rights or department used in. I would like to be able to have policies in place for Mac, Win7, Win8, tablets, etc. These devices would likely be mixed together in an OU. I read one suggestion where…

Hi together, I have some questions and hope you can help me with this. Configuration : We have an enabled web protection (AD+SSO authentification) at one of our customers Sophos UTM`s. The UTM ist joined into the active directory. Problem : …

Dear Community In an already exist safeguard implementation with ADsync, whitch works fine, I have to sync new generated OU Strukture from AD into the Enterprise Console, where new User and Workstation Objects are into. I have tried to follow the…

Hi there! We have dozens of clients with UTM's, quite a few of which, are using terminal servers. I've managed to integrate the UTM with AD, but can't think, or find any way to monitor user activity on the UTM. By this, I mean we want to be able to…