I'm trying to give an account POA on a laptop here, but the account is listed as disabled. The account works fine on computers without SafeGuard installed, but every computer with SafeGuard that I attempt to log in immediately locks up and logs me out…

How can i create a backup of our database ? We use sge release 7.02 and in the option dialog there ist no tab for Backup the database Any ideas ? We have to move to another computer

Hi All, We've started rolling out Windows 10 and we've installed Sophos Safeguard 7.02 with the hotfix and it installs ok, the laptop appears to connect ok with the management server as you can see the new laptop in the list once Synchronised, however…

Good morning. What's the maxium size for the volume based encryption of a hard disk? We have SGN Enterprise 7.0 I have encrypted a 2TB hard disk of a "toshiba satellite p70-b-104" and lead to a corrupt Windows OS. I have encrypted with this two…

Hi and thinks for taking a look. I'm having No Init on Dell Precision 7510 laptops after a long wait at the Safeguard "white screen" version 7.0.2... RAID is off in the bios and set to legacy. Any ideas for a work around? I haven't tried the latest…

Using Nuance Dragon Medical version 12 on an encrypted device causes latency issues while dictating. I've created an exclusion for the executable but is there any known issues using dictation software on an encrypted drive.

Where can i get Safeguard Encryption trial download link and if possible Extended Trial License for the same ?

Hi, We have updated to Safeguard Easy version 7. We allow the Local Self Help however if the user decides not to use the help screen it keeps prompting them on screen to fill it in? Is there anyway to stop the Local Self Help screen popping up…

Hello, I am experiencing this issue while attempting an msiexec upgrade from 6.10 to 7.00.2.23. I am receiving the 1603 error. I just called support and they said sorry that we cannot assist you. I am stuck upgrading 35 machines. Property(S): Summary_Final…

Hello, I am trying to setup a policy to encrypt all Cloud storage (dropbox, google drive etc) for all the users of a client company. The aim is to use a single encryption key, not let the user choose it, but it seems not to be working. For encryption…

After installing the client and other required files I restarted the computer as required and now it come up to sgm401 invalid kernel system halted. I can not get past it

Hello, We have two laptops running Windows 8.x and 10 that already have encrypted hard drives (using Bitlocker). We would like to have them added to our management console, installing the 7.00.2 client etc. Do we need to decrypt, install the client…