• Installing Sophos Connect msi

    StevenSultana
    StevenSultana
    • Feedback
    • Under Review on 5 Jan 2024
    • Sophos (XG) Firewall
    • 3 Comments
    This is for the documentation page https://doc.sophos.com/nsg/sophos-firewall/19.5/help/en-us/webhelp/onlinehelp/AdministratorHelp/RemoteAccessVPN/IPsecSSL/SophosConnect/RAVPNSConClientGPOScript/index.html#install-the-sophos-connect-client To deploy...
    • 5 Jan 2024 3:41 PM
  • Better information where to find plan/mount WiFi AP's and what brackets are needed

    ErnstBee
    ErnstBee
    • Feedback
    • Under Review on 4 Jan 2024
    • Sophos Wireless
    • 1 Comment
    Getting started / User & Configuration manual does not give any information how to mount them and how to do make an optimal grid of AP's Links from the getting started page would be helpful. It now gives unuseable information.
    • 4 Jan 2024 1:47 PM
  • Broken link / KB article

    Jeff Lawson
    Jeff Lawson
    • Feedback
    • Completed (Minor Issue) on 3 Jan 2024
    • Central Endpoint & Intercept X
    • 1 Comment
    " For a list of supported secure removable storage devices, see Sophos knowledgebase article 63102 ." https://www.sophos.com/en-us/support/knowledgebase/63102.aspx does not load correctly. Currently running Chrome, Version 120.0.6099.130.
    • 3 Jan 2024 1:58 PM
  • Sophos Central Email Advance Notification for Admin

    Angel Hernandez
    Angel Hernandez
    • Feedback
    • Under Review on 11 Dec 2023
    • Sophos Email
    • 0 Comments
    I would like an option to be able to configure the administrator to receive email notifications of the global amount of emails that arrive daily at Quarentena. I know that the system makes it even for all users.
    • 11 Dec 2023 9:40 PM
  • Options in KB-000045818 Don't exist

    Chris Norris1
    Chris Norris1
    • Feedback
    • Under Review on 30 Nov 2023
    • Central Endpoint & Intercept X
    • 1 Comment
    The instructions don't tell you in what product you're supposed to find the option. We have Endpoint Protection and it doesn't exist. So either it wasn't written to guide to to the actual solution or it's not for Endpoint Protection, which is where I...
    • 30 Nov 2023 5:40 PM
  • Self-service User receiving DLP alerts

    Lauro Cesar Passos Ramos
    Lauro Cesar Passos Ramos
    • Feedback
    • Under Review on 29 Nov 2023
    • Central Endpoint & Intercept X
    • 1 Comment
    Hello! After one of my users logged on to the "Self-service Portal" it started receiving policy alerts. I could not figure it out how to solve this besides disabling the " Send me email alerts" button.
    • 29 Nov 2023 7:20 PM
  • Enhance National Language Support on Training Materials

    Haruhiko Satake
    Haruhiko Satake
    • Feedback
    • Under Review on 28 Nov 2023
    • Phish Threat
    • 2 Comments
    In the training materials of Sophos Phish Threat, there are some components not yet translated to national language (i.e. Japanese) as follows: - Compete Quiz - Reset Quiz - Congratulations! You have passed this quiz achieving 100% etc... Most...
    • 28 Nov 2023 12:14 AM
  • Documentation is wrong

    MattS
    MattS
    • Feedback
    • Under Review on 13 Nov 2023
    • Central Endpoint & Intercept X
    • 1 Comment
    Hello, I have been following the documentation here for custom message and cache relays, however the options don't exist: Installer command-line options for Linux - Sophos Central Admin This suggests --message-realys=IPADDRESS:8190 and --update...
    • 13 Nov 2023 2:32 PM
  • How to deploy exploit exclusions to all customers

    BoreasJeff
    BoreasJeff
    • Feedback
    • Complete on 1 Nov 2023
    • Central Endpoint & Intercept X
    • 1 Comment
    I'm unable to deploy exploit exclusions globally from the partner center to all clients.
    • 31 Oct 2023 8:30 PM
  • Connectwise Manage Integration for Agreement Additions

    Paul Brunet
    Paul Brunet
    • Feedback
    • Under Review on 30 Oct 2023
    • Sophos (XG) Firewall
    • 0 Comments
    It would be nice to be able to link a specific SKU/Product in Connectwise for the Agreement addition sync. Essentially, we provide managed firewalls to our clients and would like to be able to sync those firewalls to the agreements. A bonus would...
    • 30 Oct 2023 7:53 PM
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