• Tamper protection clarification needed in KBA

    salexander
    salexander
    • Feedback
    • Completed (Minor Issue) on 18 Mar 2024
    • Central Endpoint & Intercept X
    • 4 Comments
    In https://support.sophos.com/support/s/article/KB-000034808?language=en_US , In the "On the installed Sophos Agent on a Windows device" section, there is a note that "Sophos Central will automatically turn on Tamper Protection after four hours", though...
    • 16 Mar 2024 7:07 AM
  • Link is incorrect in KBA - Documentation.

    jlbrown
    jlbrown
    • Feedback
    • Completed (Minor Issue) on 12 Mar 2024
    • UTM
    • 1 Comment
    The first link on this page: https://support.sophos.com/support/s/article/KB-000035587?language=en_US goes to the same page, not the one it is supposed to. Ie " Sophos UTM: Configure intrusion prevention system"
    • 12 Mar 2024 10:11 AM
  • Add "mdev.log" at least to "other logfiles"

    ThorstenSeiler
    ThorstenSeiler
    • Feedback
    • Under Review on 11 Mar 2024
    • Sophos (XG) Firewall
    • 3 Comments
    Hi Team, could you please add the informations to /log/mdev.log for debugging cellular-wan connections? Got this hint from your support-guys regarding Case 07261587. Could have solved this issue with this information probably without tech-supprt...
    • 11 Mar 2024 2:20 PM
  • Install the Sophos Connect client through GPO

    Ermanno Goletto
    Ermanno Goletto
    • Feedback
    • Under Review on 9 Mar 2024
    • Sophos (XG) Firewall
    • 1 Comment
    The script proposed in the documentation "Install the Sophos Connect client through GPO" (url: Install the Sophos Connect client through GPO - Sophos Firewall ) it's incorrect. The script to avoid reinstalling Sophos Connect checks for the existence of...
    • 9 Mar 2024 10:57 PM
  • Advisory: Sophos Endpoint "Your connection isn't private" after reboot

    Andy Softley
    Andy Softley
    • Feedback
    • Under Review on 3 Mar 2024
    • Sophos Email
    • 1 Comment
    For those of us who do not spend all our time on the internet or in email, the notification of the above - because it was sent out via email, was not able to be received because logging on to email caused the 'Your connection isn't private' response....
    • 3 Mar 2024 1:07 AM
  • Remove "music" from explanation videos

    Gerd
    Gerd
    • Feedback
    • Complete on 27 Feb 2024
    • Sophos (XG) Firewall
    • 1 Comment
    I guess your video tutorials are (may be) very useful. BUT - it's an annoying habit to add music to them to - I don't know - make it more "fun"? It doesn't!!! Music only distracts from the explanations and makes it harder to follow them.
    • 27 Feb 2024 3:30 PM
  • Make the email quarantine web app usable on small screen devices like cell phones

    Andre Veltstra
    Andre Veltstra
    • Feedback
    • Under Review on 6 Feb 2024
    • Central Endpoint & Intercept X
    • 0 Comments
    Your current web app is anything but usable on cell phones: too much things in the way of getting done what I need. Especially the GUI for email quarantine. Today, for instance, I'm expecting exactly 1 email and of course it will be quarantained. The...
    • 6 Feb 2024 1:32 PM
  • Restore default DHCP address assignment

    rfcat_vk
    rfcat_vk
    • Feedback
    • Under Review on 31 Jan 2024
    • Sophos (XG) Firewall
    • 0 Comments
    the current document only shows how to make the scope global, there is nothing that shows how to convert it to local.
    • 31 Jan 2024 11:10 PM
  • Microsoft O365 exclusions should be pre-installed, and more readily available to make installing Office on endpoints functional

    Anthony Gladden
    Anthony Gladden
    • Feedback
    • Not Planned on 11 Feb 2024
    • Sophos (XG) Firewall
    • 2 Comments
    Hello, I'm now aware of an exclusion import and enabling process for making Office 365 services functional, https://support.sophos.com/support/s/article/KB-000038173?language=en_US&c__displayLanguage=en_US The majority of business's use MSFT services...
    • 25 Jan 2024 3:24 PM
  • Better information of Physical layout for mounting and cabling

    ErnstBee
    ErnstBee
    • Feedback
    • Under Review on 25 Jan 2024
    • Sophos Wireless
    • 1 Comment
    It is very difficult to find (haven't found it) what mounting options look like in detail, including dimensions and part numbers. The cabling is also not clear, we sold AP6 420(e) and discovered on installation that the cabling only comes from the side...
    • 25 Jan 2024 9:17 AM
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