• error on ZTNA article

    TheChaves
    TheChaves
    • Feedback
    • Completed (Minor Issue) on 28 Mar 2024
    • Sophos (XG) Firewall
    • 0 Comments
    https://docs.sophos.com/central/ZTNA/startup/en-us/setup/AddDNSSettings/ The domain example should be either xxxx.company.net or xxxx.mycompany.net. Eg. gateway domain name: ztna.company.net, resource name: wiki.company.net
    • 28 Mar 2024 1:36 PM
  • Clarify the vpn_portal_port option

    DavidSain
    DavidSain
    • Feedback
    • Completed (Content Update) on 28 Mar 2024
    • Sophos (XG) Firewall
    • 2 Comments
    I had created a PRO file with the gateway, user_portal_port and vpn_portal_ports options, but I am unable to connect. Working with support on ticket 07276419, I found the user_portal_port is NOT supposed to be directed to the User Portal port (5443...
    • 20 Mar 2024 3:07 PM
  • KB-000045876, Sophos Email: Mailflow certificate-based connector

    Arash Zangeneh2
    Arash Zangeneh2
    • Feedback
    • Under Review on 19 Mar 2024
    • Sophos Email
    • 4 Comments
    Migrate more than five domains through Sophos Support: B: App registrations , then All applications. Even though the screenshots shows "App registrations" it might be confusing for some. (it was for me). Thanks
    • 19 Mar 2024 10:57 AM
  • Tamper protection clarification needed in KBA

    salexander
    salexander
    • Feedback
    • Completed (Minor Issue) on 18 Mar 2024
    • Central Endpoint & Intercept X
    • 4 Comments
    In https://support.sophos.com/support/s/article/KB-000034808?language=en_US , In the "On the installed Sophos Agent on a Windows device" section, there is a note that "Sophos Central will automatically turn on Tamper Protection after four hours", though...
    • 16 Mar 2024 7:07 AM
  • Link is incorrect in KBA - Documentation.

    jlbrown
    jlbrown
    • Feedback
    • Completed (Minor Issue) on 12 Mar 2024
    • UTM
    • 1 Comment
    The first link on this page: https://support.sophos.com/support/s/article/KB-000035587?language=en_US goes to the same page, not the one it is supposed to. Ie " Sophos UTM: Configure intrusion prevention system"
    • 12 Mar 2024 10:11 AM
  • Add "mdev.log" at least to "other logfiles"

    ThorstenSeiler
    ThorstenSeiler
    • Feedback
    • Under Review on 11 Mar 2024
    • Sophos (XG) Firewall
    • 3 Comments
    Hi Team, could you please add the informations to /log/mdev.log for debugging cellular-wan connections? Got this hint from your support-guys regarding Case 07261587. Could have solved this issue with this information probably without tech-supprt...
    • 11 Mar 2024 2:20 PM
  • Install the Sophos Connect client through GPO

    Ermanno Goletto
    Ermanno Goletto
    • Feedback
    • Under Review on 9 Mar 2024
    • Sophos (XG) Firewall
    • 1 Comment
    The script proposed in the documentation "Install the Sophos Connect client through GPO" (url: Install the Sophos Connect client through GPO - Sophos Firewall ) it's incorrect. The script to avoid reinstalling Sophos Connect checks for the existence of...
    • 9 Mar 2024 10:57 PM
  • Advisory: Sophos Endpoint "Your connection isn't private" after reboot

    Andy Softley
    Andy Softley
    • Feedback
    • Under Review on 3 Mar 2024
    • Sophos Email
    • 1 Comment
    For those of us who do not spend all our time on the internet or in email, the notification of the above - because it was sent out via email, was not able to be received because logging on to email caused the 'Your connection isn't private' response....
    • 3 Mar 2024 1:07 AM
  • Remove "music" from explanation videos

    Gerd
    Gerd
    • Feedback
    • Complete on 27 Feb 2024
    • Sophos (XG) Firewall
    • 1 Comment
    I guess your video tutorials are (may be) very useful. BUT - it's an annoying habit to add music to them to - I don't know - make it more "fun"? It doesn't!!! Music only distracts from the explanations and makes it harder to follow them.
    • 27 Feb 2024 3:30 PM
  • Make the email quarantine web app usable on small screen devices like cell phones

    Andre Veltstra
    Andre Veltstra
    • Feedback
    • Under Review on 6 Feb 2024
    • Central Endpoint & Intercept X
    • 0 Comments
    Your current web app is anything but usable on cell phones: too much things in the way of getting done what I need. Especially the GUI for email quarantine. Today, for instance, I'm expecting exactly 1 email and of course it will be quarantained. The...
    • 6 Feb 2024 1:32 PM
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