• Document out of date

    DavidSain
    DavidSain
    • Feedback
    • Under Review on 24 May 2024
    • Central Endpoint & Intercept X
    • 3 Comments
    https://support.sophos.com/support/s/article/KB-000042194?language=de This shows Azure AD, not EntraID. The flow is a little different. As a side note, this was not the correct document for me to review - In Central, under a customer's directory service...
    • 24 May 2024 3:43 PM
  • Provisioning File Automatically imports any configuration changes you make later

    StevenSultana
    StevenSultana
    • Feedback
    • Under Review on 24 May 2024
    • Sophos (XG) Firewall
    • 0 Comments
    More details about this process would be illuminating. Does the provisioning file force the client to always check for an updated configuration? Or must the end-user manually re-import the provisioning file (or via GPO etc) for the automatic updates...
    • 24 May 2024 6:57 AM
  • Setting up Directory Service for ZTNA document is stale.

    DavidSain
    DavidSain
    • Feedback
    • Under Review on 17 May 2024
    • Central Endpoint & Intercept X
    • 1 Comment
    No ZTNA category so I chose Central Endpoint and Intercept X. Not right but I had no other real option. I do realize Microsoft is constantly changing their portals. Gives their developers something to do I guess. XD https://docs.sophos.com/central/ZTNA...
    • 17 May 2024 6:54 PM
  • please rename System settings in documentation to System configuration

    LHerzog
    LHerzog
    • Feedback
    • Completed (Minor Issue) on 17 May 2024
    • Sophos (XG) Firewall
    • 0 Comments
    it's called system configuration https://docs.sophos.com/nsg/sophos-firewall/20.0/Help/en-us/webhelp/onlinehelp/CommandLineHelp/ConsoleAccess/index.html
    • 16 May 2024 5:32 PM
  • Notifications - Better device identification

    Philip Gardner
    Philip Gardner
    • Feedback
    • Under Review on 9 May 2024
    • Sophos (XG) Firewall
    • 1 Comment
    I would like to see the hostname of the device under the serial name in the alert, makes for quicker identification and troubleshooting. The fix couldn't be more than adding one line to the query or output generated by device. Would look similar to...
    • 9 May 2024 3:04 PM
  • Update RED section - EOL RED products in description

    BananaBuddy
    BananaBuddy
    • Feedback
    • Under Review on 7 May 2024
    • Sophos (XG) Firewall
    • 1 Comment
    https://docs.sophos.com/nsg/sophos-firewall/20.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/SystemServices/RED/index.html Note The RED unified firmware option is only available on RED15(w) and RED50 devices. RED15 and RED50 are EOL devices...
    • 7 May 2024 7:19 AM
  • I need to temporarily stop SOPHOS - how do I do it? Can someone get back to me PLEASE?

    malcolmwass
    malcolmwass
    • Feedback
    • Under Review on 5 May 2024
    • Central Endpoint & Intercept X
    • 1 Comment
    I have SOPHOS Endpoint installed - user name sbe01167127 - malcolm wass I need to temporarily stop SOPHOS - it keeps deleting a software programme that I am trying to install Can someone get back to me to talk me through the process please?
    • 5 May 2024 7:40 AM
  • Update on Sophos Firewall Backups

    Philip Gardner
    Philip Gardner
    • Feedback
    • Under Review on 2 May 2024
    • Sophos (XG) Firewall
    • 1 Comment
    URL: https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/BackupAndFirmware/BackupAndRestore/index.html#backup-restore There is no mention of the Sophos Central backup/restore mechanism.
    • 2 May 2024 5:36 PM
  • Data management

    Markus Hosch
    Markus Hosch
    • Feedback
    • Under Review on 2 May 2024
    • Sophos (XG) Firewall
    • 3 Comments
    See Data management: Log retention report period: Specifies how long the report data is kept. Changes to the settings come into effect at 00:00. <- should likely say raw data or log data instead or report data if I understand the function correctly. The...
    • 2 May 2024 8:25 AM
  • Write documentation for Linux IPSec client support

    John Cottone
    John Cottone
    • Feedback
    • Under Review on 26 Apr 2024
    • Sophos (XG) Firewall
    • 0 Comments
    This document claims to include Linux end points but there's no instruction at all for it. It would also be a major major win if we could set static IPs for SSL VPN clients.
    • 26 Apr 2024 1:39 PM
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