• Add step to check MacOS permissions for Sophos

    DJ Ciubotaru
    DJ Ciubotaru
    • Feedback
    • Under Review on 16 Aug 2024
    • Central Endpoint & Intercept X
    • 4 Comments
    Page: Sophos Central Mac Endpoint: Update page on the Endpoint Self Help tool URL: https://support.sophos.com/support/s/article/KBA-000004921?language=en_US I ran into an issue where the Sophos Updater was failing - and no useful information was provided...
    • 16 Aug 2024 1:30 AM
  • STAS - needs an overhaul

    Philip Gardner
    Philip Gardner
    • Feedback
    • Completed (Minor Issue) on 27 Aug 2024
    • Sophos (XG) Firewall
    • 1 Comment
    No GPO instructions out of the STAS setup https://www.sophos.com/en-us/medialibrary/PDFs/documentation/STAS_manual-en.pdf?la=en - guide is very out of date, only references UTM, does not include or reference XG/XGS
    • 14 Aug 2024 3:20 PM
  • Second Radius server is mandatory

    Jens Lattke
    Jens Lattke
    • Feedback
    • Under Review on 13 Aug 2024
    • Sophos (XG) Firewall
    • 0 Comments
    In an enterprise environment it is absolutely mandatory to have more than one radius server (e.g. for two NAC-Devices doing the authentication). To us it's already tragic that we can not realise this on our APX Access Points. But we've just seen that...
    • 13 Aug 2024 3:32 PM
  • Group SSL VPN Policies documentation is not accurate

    JWCLT
    JWCLT
    • Feedback
    • Under Review on 12 Aug 2024
    • Sophos (XG) Firewall
    • 0 Comments
    The section that reads: Group SSL VPN policies : Remote access SSL VPN policies of the user's groups. The field only appears if the following conditions are met: The user is part of multiple AD groups. At least two of these groups are part...
    • 12 Aug 2024 7:43 PM
  • Device Access services details

    StevenSultana
    StevenSultana
    • Feedback
    • Under Review on 9 Aug 2024
    • Sophos (XG) Firewall
    • 1 Comment
    For this page: https://docs.sophos.com/nsg/sophos-firewall/20.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Administration/DeviceAccess/DeviceAccessLocalServiceACL/index.html Not all services are listed/described. Eg. IPSec, or RED. Other services...
    • 9 Aug 2024 11:50 AM
  • Sophos XGS import doesn't recognize generated tarball

    Skyler Anderson
    Skyler Anderson
    • Feedback
    • Under Review on 2 Aug 2024
    • Sophos (XG) Firewall
    • 2 Comments
    I want to create a WebFilterException template for use on several XGS firewals. I extracted edited the Entites.xml file to strip out the built-in entries. Then in terminal "tar cvf O365_Exceptions.tar Entities.xml". The resulting file will not import...
    • 2 Aug 2024 1:55 PM
  • Sophos Central Admin Multi-factor authentication

    StevenSultana
    StevenSultana
    • Feedback
    • Under Review on 30 Jul 2024
    • Central Endpoint & Intercept X
    • 1 Comment
    The instructions for "Add another authentication option for multi-factor authentication" are outdated. Step 2 "Click your account name and click Manage Login Settings" should now say "Click your account name and click Change password". https://docs...
    • 30 Jul 2024 9:22 AM
  • SORBS

    Chris Herzog
    Chris Herzog
    • Feedback
    • Completed (Content Update) on 24 Jul 2024
    • Sophos (XG) Firewall
    • 1 Comment
    Under https://docs.sophos.com/nsg/sophos-firewall/20.0/help/en-us/webhelp/onlinehelp/AdministratorHelp/WebServer/ProtectionPolicies/WAFProtectionPolicyAdd/index.html (the documentation to add a Web protection Policy) SORBS is listed as source fpr the...
    • 22 Jul 2024 2:06 PM
  • Don't show the "clean & block" button in Threat Graph if a user doesn't have XDR

    itskdog
    itskdog
    • Feedback
    • Under Review on 8 Jul 2024
    • Central Endpoint & Intercept X
    • 1 Comment
    We only have regular Intercept X provided as part of our school ISP, but the "Clean & Block" button in a threat graph always fails as we cannot add blocked items. This is also not mentioned on the Threat Graph documentation page, either.
    • 8 Jul 2024 10:41 AM
  • Not useful - https://support.sophos.com/support/s/article/KB-000046133?language=en_US

    umesh prajapati
    umesh prajapati
    • Feedback
    • Under Review on 21 Jun 2024
    • Sophos (XG) Firewall
    • 1 Comment
    I raised 1 issue related Sophos Connect 2.3 version & you added some KBA below link. https://support.sophos.com/support/s/article/KB-000046133?language=en_US Above KBA link is not useful because if we will follow KBA step then we will have to...
    • 21 Jun 2024 11:30 AM
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