it's called system configuration https://docs.sophos.com/nsg/sophos-firewall/20.0/Help/en-us/webhelp/onlinehelp/CommandLineHelp/ConsoleAccess/index.html

I would like to see the hostname of the device under the serial name in the alert, makes for quicker identification and troubleshooting. The fix couldn't be more than adding one line to the query or output generated by device. Would look similar to...

https://docs.sophos.com/nsg/sophos-firewall/20.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/SystemServices/RED/index.html Note The RED unified firmware option is only available on RED15(w) and RED50 devices. RED15 and RED50 are EOL devices...

I have SOPHOS Endpoint installed - user name sbe01167127 - malcolm wass I need to temporarily stop SOPHOS - it keeps deleting a software programme that I am trying to install Can someone get back to me to talk me through the process please?

URL: https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/BackupAndFirmware/BackupAndRestore/index.html#backup-restore There is no mention of the Sophos Central backup/restore mechanism.

See Data management: Log retention report period: Specifies how long the report data is kept. Changes to the settings come into effect at 00:00. <- should likely say raw data or log data instead or report data if I understand the function correctly. The...

This document claims to include Linux end points but there's no instruction at all for it. It would also be a major major win if we could set static IPs for SSL VPN clients.

The documentation on VPN configs is unclear, specifically when it comes to entering the range of IP addresses that will be given to clients. There should be some explanation as to what the relationship is between this address range and existing IP subnets...

Alerts for Threat Protection - Sophos Central Admin lists the alerts that can be generated and what to do about them, but I recently got an alert that doesn't explain what to do in the web UI or the email, and isn't in the documentation either. The...

Periodically, Sophos issues advisories regarding their investigations into problems that are of concern to Sophos customers. Paradoxically, despite the concern, these advisories are not published in Sophos RSS and Atom Information feed -- as described...